Explainer
AI - Artificial Intelligence
Belief
Creed
5 min read

Whether it's AI or us, it's OK to be ignorant

Our search for answers begins by recognising that we don’t have them.

Simon Walters is Curate at Holy Trinity Huddersfield.

A street sticker displays multiple lines reading 'and then?'
Stephen Harlan on Unsplash.

When was the last time you admitted you didn’t know something? I don’t say it as much as I ought to. I’ve certainly felt the consequences of admitting ignorance – of being ridiculed for being entirely unaware of a pop culture reference, of being found out that I wasn’t paying as close attention to what my partner was saying as she expected. In a hyper-connected age when the wealth of human knowledge is at our fingertips, ignorance can hardly be viewed as a virtue. 

A recent study on the development of artificial intelligence holds out more hope for the value of admitting our ignorance than we might have previously imagined. Despite wide-spread hype and fearmongering about the perils of AI, our current models are in many ways developed in similar ways to how an animal is trained. An AI system such as ChatGPT might have access to unimaginable amounts of information, but it requires training by humans on what information is valuable or not, whether it has appropriately understood the request it has received, and whether its answer is correct. The idea is that human feedback helps the AI to hone its model through positive feedback for correct answers, and negative feedback for incorrect answers, so that it keeps whatever method led to positive feedback and changes whatever method led to negative feedback. It really isn’t that far away from how animals are trained. 

However, a problem has emerged. AI systems have become adept at giving coherent and convincing sounding answers that are entirely incorrect. How has this happened? 

This is a tool; it is good at some tasks, and less good at others. And, like all tools, it does not have an intrinsic morality. 

In digging into the training method for AI, the researchers found that the humans training the AI flagged answers of “I don’t know” as unsatisfactory. On one level this makes sense. The whole purpose of these systems is to provide answers, after all. But rather than causing the AI to return and rethink its data, it instead developed increasingly convincing answers that were not true whatsoever, to the point where the human supervisors didn’t flag sufficiently convincing answers as wrong because they themselves didn’t realise that they were wrong. The result is that “the more difficult the question and the more advanced model you use, the more likely you are to get well-packaged, plausible nonsense as your answer.” 

Uncovering some of what is going on in AI systems dispels both the fervent hype that artificial intelligence might be our saviour, and the deep fear that it might be our societal downfall. This is a tool; it is good at some tasks, and less good at others. And, like all tools, it does not have an intrinsic morality. Whether it is used for good or ill depends on the approach of the humans that use it. 

But this study also uncovers our strained relationship with ignorance. Problems arise in the answers given by systems like ChatGPT because a convincing answer is valued more than admitting ignorance, even if the convincing answer is not at all correct. Because the AI has been trained to avoid admitting it doesn’t know something, all of its answers are less reliable, even the ones that are actually correct.  

This is not a problem limited to artificial intelligence. I had a friend who seemed incapable of admitting that he didn’t know something, and whenever he was corrected by someone else, he would make it sound like his first answer was actually the correct one, rather than whatever he had said. I don’t know how aware he was that he did this, but the result was that I didn’t particularly trust whatever he said to be correct. Paradoxically, had he admitted his ignorance more readily, I would have believed him to be less ignorant. 

It is strange that admitting ignorance is so avoided. After all, it is in many ways our default state. No one faults a baby or a child for not knowing things. If anything, we expect ignorance to be a fuel for curiosity. Our search for answers begins in the recognition that we don’t have them. And in an age where approximately 500 hours of video is uploaded to YouTube every minute, the sum of what we don’t know must by necessity be vastly greater than all that we do know. What any one of us can know is only a small fraction of all there is to know. 

Crucially, admitting we do not know everything is not the same as saying that we do not know anything

One of the gifts of Christian theology is an ability to recognize what it is that makes us human. One of these things is the fact that any created thing is, by definition, limited. God alone is the only one who can be described by the ‘omnis’. He is omnipotent, omnipresent, and omniscient. There is no limit to his power, and presence, and knowledge. The distinction between creator and creation means that created things have limits to their power, presence, and knowledge. We cannot do whatever we want. We cannot be everywhere at the same time. And we cannot know everything there is to be known.  

Projecting infinite knowledge is essentially claiming to be God. Admitting our ignorance is therefore merely recognizing our nature as created beings, acknowledging to one another that we are not God and therefore cannot know everything. But, crucially, admitting we do not know everything is not the same as saying that we do not know anything. Our God-given nature is one of discovery and learning. I sometimes like to imagine God’s delight in our discovery of some previously unknown facet of his creation, as he gets to share with us in all that he has made. Perhaps what really matters is what we do with our ignorance. Will we simply remain satisfied not to know, or will it turn us outwards to delight in the new things that lie behind every corner? 

For the developers of ChatGPT and the like, there is also a reminder here that we ought not to expect AI to take on the attributes of God. AI used well in the hands of humans may yet do extraordinary things for us, but it will not truly be able to do anything, be everywhere, or know everything. Perhaps if it was trained to say ‘I don’t know’ a little more, we might all learn a little more about the nature of the world God has made. 

Article
AI - Artificial Intelligence
Belief
Culture
Mental Health
Pride
4 min read

Are AI chatbots actually demons in disguise?

Early Christian thinkers explain chatbots better than Silicon Valley does

Gabrielle is Assistant Professor of Early Christianity and Anglican Studies at Emory University

An AI image of a person stood holding a phone with a bubble above their head, below them is a chatbot-like demon with a tail
Nick Jones/Midjourney.ai.

AI Chatbots. They’re here to save us, aren’t they? Their designers argue so, fervently. There’s no doubt they are useful. Some, like EpiscoBOT (formerly known as ‘Cathy’), are designed for those asking ‘life’s biggest questions. 'Our girlfriend Scarlett’, is an AI companion who “is always eager to please you in any way imaginable.”  So why not defend them?  

 They offer companionship for the lonely, spark creativity when we run on empty, and make us more productive. They also provide answers for any and every kind of question without hesitation. They are, in short, a refuge. Many chatbots come with names, amplifying our sense of safety. Names define and label things, but they do far more than that. Names foster connection. They can evoke and describe a relationship, allowing us to make intimate connections with the things named. When the “things” in question are AI chatbots, however, we can run into trouble.  

According to a study conducted by researchers at Stanford University, chatbots can contribute to “harmful stigma and dangerous responses.” More than this, they can even magnify psychotic symptoms. The more we learn, the more we are beginning to grasp that the much of the world offered by AI chatbots is an illusory one.  

Early Christian thinkers had a distinct category for precisely this kind of illusion: the demonic. They understood demons not as red, horned bodies or fiery realms, but as entities with power to fabricate illusions—visions, appearances, and deceptive signs that distorted human perception of reality. Demons also personified pride. As fallen angels, they turned away from truth toward themselves. Their illusions lured humans into sharing that pride—believing false greatness, clinging to false refuge. 

Looking back to early Christian approaches to demonology may help us see more clearly what is at stake in adopting without question AI chatbots. 

  

According to early Christian thinkers, demons rarely operated through brute force. Instead, they worked through deception. Athanasius of Alexandria (c. 296–373) was a bishop and theologian who wrote The of Antony. In this, he recounted how the great desert father was plagued by demonic visions—phantoms of wild beasts, apparitions of gold, even false angels of light. The crucial danger was not physical attack but illusion. Demons were understood as beings that manufactured appearances to confuse and mislead. A monk in his cell might see radiant light and hear beautiful voices, but he was to test it carefully, for demons disguise themselves as angels. 

Evagrius Ponticus (c. 345–399), a Christian monk, ascetic, and theologian influential in early monastic spirituality, warned that demons insinuated themselves into thought, planting ideas that felt self-generated but in fact led one astray. This notion—that the demonic is most effective when it works through appearances—shaped the entire ascetic project. To resist demons meant to resist their illusions. 

Augustine of Hippo (354–430) was a North African bishop and theologian whose writings shaped Western Christianity. In his book The City of God, he argued that pagan religion was largely a vast system of demonic deception. Demons, he argued, produced false miracles, manipulated dreams, and inspired performances in the theatre to ensnare the masses. They trafficked in spectacle, seducing imagination and desire rather than presenting truth. 

AI chatbots function in a strikingly similar register. They do not exert power by physical coercion. Instead, they craft illusion. They can produce an authoritative-sounding essay full of falsehoods. They can create images of people doing something that never happened. They can provide companionship that leads to self-harm or even suicide. Like the demonic, the chatbot operates in the register of vision, sound, and thought. It produces appearances that persuade the senses while severing them from reality. The risk is not that the chatbot forces us, but that it deceives us—just like demonic powers. 

Using AI chatbots, too, tempts us with illusions of pride. A writer may pass off AI-generated work as their own, for example. The danger here is not simply being deceived but becoming complicit in deception, using illusion to magnify ourselves. Early Christian theologians like Athanasius, Evagrius and Augustine, warned that pride was the surest sign of demonic influence. To the extent that AI tempts us toward inflated images of ourselves, it participates in the same pattern. 

When it comes to AI chatbots, we need a discipline of discernment—testing whether the images and texts bear the marks of truth or deception. Just as monks could not trust every appearance of light, we cannot trust every image or every confident paragraph produced by the chatbots. We need criteria of verification and communities of discernment to avoid mistaking illusion for reality. 

Help is at hand.  

Through the ages, Christians have responded to demonic illusions, not with naïve credulity nor blanket rejection of the sensory world, but through the hard work of discernment: testing appearances, cultivating disciplines of resistance, and orienting desire toward truth.  

The Life of Antony describes how the monk confronted demonic illusions with ascetic discipline. When confronted by visions of treasure, Antony refused to be moved by desire. When assailed by apparitions, he remained in prayer. He tested visions by their effects: truthful visions produced humility, peace, and clarity, while demonic illusions provoked pride, disturbance, and confusion. We can cultivate a way of life that does the same. Resisting the illusions may require forms of asceticism: fasting from chatbots and cultivating patience in verification.  

Chatbot illusions are not necessarily demonic in themselves. The key is whether the illusion points beyond itself toward truth and reality, or whether it traps us in deception.  

Support Seen & Unseen

Since Spring 2023, our readers have enjoyed over 1,500 articles. All for free. 
This is made possible through the generosity of our amazing community of supporters.

If you enjoy Seen & Unseen, would you consider making a gift towards our work?
 
Do so by joining Behind The Seen. Alongside other benefits, you’ll receive an extra fortnightly email from me sharing my reading and reflections on the ideas that are shaping our times.

Graham Tomlin
Editor-in-Chief