Interview
Books
Culture
Football
Sport
10 min read

Transformer: how Jurgen Klopp gave belief to a team and city

Neil Atkinson talks about his new biography of the redemptive Liverpool manager.
A stern looking  football manager stares hard, with a stand of supporters behind him.

“But also I am shyer than everything would suggest.” It’s genuinely a surprise to hear this early on in my conversation with Neil Atkinson about his new book, Transformer: Klopp, the Revolution of a Club and Culture. Anyone who has heard him speak on The Anfield Wrap podcast, or many of his other media appearances, might soon get this impression that this is a man who thrives off the company of others, something that comes through in the book, too.  

Atkinson is so keen to stress the notion that football is meant to be shared with others, that any thought of him being shy really does jar. As if to make my point, when I begin by asking him why he wrote Transformer, he begins the story back in the ’21-22 season, the one he’s “almost got the most fondness for” from Jürgen Klopp’s time as Liverpool manager.  

The reason? “The redemption after the season under Covid and the idea of everyone being back together.” 

Redemption may end up being the word that best summarises Klopp’s career. An average-at-best footballer himself, he began his managerial career at Mainz 05 where he secures near-miraculous promotion to the Bundesliga in 2004, shortly followed by relegation again. He then moves to Borussia Dortmund, beating presumptive champions Bayern Munich to a Bundesliga title, before the team implodes, prompting Klopp’s resignation in 2015. Later that year, he joins Liverpool, a sleeping giant of European football that finds itself at a remarkably low ebb in its history having narrowly missed out on a long-awaited premier league title in the 2013-14 season. He leaves a much-transformed Liverpool nine years later, having been crowned English champions, European champions, and world champions in the intervening years.  

Klopp also seems to relish redemption stories in his squad, too. Jordon Henderson is nearly sold by Liverpool before Klopp arrives; Klopp makes him captain and he lifts nearly every trophy possible. Klopp signs Andy Robertson from relegated Hull FC; along with Trent Alexander-Arnold, they drastically re-invent the attacking fullback role in modern football. Chelsea reject Mo Salah who then joins Liverpool in 2017; under Klopp he becomes one of the best players in the world, and will go down in history as a genuine Liverpool legend.  

Klopp loves a redemption story because he loves people, values them, and believes in them. He loves to see people redeemed; at their best. 

 

“Liverpool is also uniquely placed – in the way that, I would argue for instance, Baltimore wasn’t – to be able to be a part of global storytelling, but on a uniquely local basis.” 

It’s fitting, then, that Transformer is a book steeped in friendship. In offering his own retelling of Klopp’s nine years as Liverpool manager, the shyer-than-you-might-think Neil Atkinson does so in conversation with the people and places he knows and loves best, and invites you, the reader, to swap in your own. “I’m going to name people and places and they won’t be the same people and places as your people, but that’s fine to substitute; you’ll sort this out. I trust you.”  

This was, it turns out, a conscious choice on his part. “I think that too often now in lots of storytelling, the idea of removing specifics is a real shame … I love The Wire. The Wire could only happen in Baltimore and there’s tons of reasons why, but there’s lots of aspects of that could be made more universal, [for example,] literally the way they talk to each other. But there’s great slabs of The Wire where they’re talking about a Baltimore radio station, because that’s the way people speak [there].”  

To tell the story of Klopp’s time as Liverpool manager is also to tell the story of the city throughout this time. Bill Shankly once famously said: “I was made for Liverpool, and Liverpool was made for me.” At times it has felt as though no-one has come as close to this as Klopp has. For Atkinson, the city’s particular culture and place in society is part of what makes the football club such a compelling team to follow for many around the world. “Liverpool is also uniquely placed – in the way that, I would argue for instance, Baltimore wasn’t – to be able to be a part of global storytelling, but on a uniquely local basis.” 

The language of ‘doubt’, ‘belief’, ‘hope’, and ‘community’ that permeate Klopp’s vocabulary seem to be shaped by the faith and hope he carries with him. 

Get updates

This, in turn, is why Klopp’s story is the city’s story. “All of that, I think, is part of why putting that [locality] central really, really matters. And I think it’s never mattered more, ironically, than while Liverpool have gone through a bit of a global explosion under Jürgen Klopp. Many people are bought in because of what they see happening locally withing Liverpool.”  

The story of the city and its people also goes some way to explaining the connection Klopp managed to cultivate with the fans. In his first press conference as Liverpool manager, one throwaway line took on a life of its own and became the motto of Klopp’s tenure: “You have to change from a doubter to a believer.”  

When I ask Atkinson why this phrase resonated so much with fans, again the city itself looms large. “I think it’s a city that likes the idea of belief. That’s just there. That’s literally centuries old. I don’t think you just knock that out [out of the city].” But Atkinson is keen to stress the importance of the other part of the phrase: “I think the diagnosis of doubt is actually the reason why it catches … the doubt part’s more important than the believer part, in a way.” 

Prior to Klopp, headstrong managers like Brendan Rogers and Rafa Benitez had come close to clinching Liverpool’s first English title since 1990 but, by the time Klopp joins in 2015, a growing contingent of fans became unsure that they would ever see Liverpool lift another top-flight trophy again. Klopp’s awareness of and solidarity with the growing doubt of Liverpool fans, is part of what endears him to them so quickly and is what allows him to lead the fanbase into a position of belief once again. 

Despite being a man of deep religious belief himself, Klopp rarely discusses his faith publicly. “So rarely!” Atkinson agrees. “I looked for it, because it's something I like to write about and something I'm intrigued by myself. So, yeah, I looked for it, but there's never enough to hang something onto.” 

As Atkinson points out, this isn’t because Klopp is afraid to share his thoughts on non-footballing maters: “He very much let us know what his opinions were on the European Union, and also wants us to agree with him, it’s worth pointing out. He didn't just have opinions on the European Union. He wanted us to agree with them. He didn't just have opinions on the vaccine. He very much wanted us to agree with him. On faith and his relationship with it, he very rarely spoke about it and so at no point has he asked anyone to agree with him.” 

Again, the context of Liverpool the city begins to clarify the nature of Klopp’s belief. “And I think he sees it as something that's deeply personal. I think he sees it as something that quite possibly – I would argue, and we don’t know – transcends Church attendance. In the same way that, for instance, we have a sense of the mosque that [Mohammed] Salah and [Sadio] Mane have attended whilst they’ve been here, people in Liverpool talk; but we don't know what church Jürgen was going to. That suggests to me that quite possibly there wasn't one. Because at some point someone would have said ‘he goes to our church’ and that never really happens, unless it's something that is so, so unbelievably private. So, I think that there is something non-conformist and I think he does see it as a personal relationship, first and foremost.” 

Despite this, the language of ‘doubt’, ‘belief’, ‘hope’, and ‘community’ that permeate Klopp’s vocabulary seem to be shaped by the faith and hope he carries with him. It’s also one of the things that made him such a compelling voice when he spoke out about some of the difficulties with following football. Whether it’s the overly congested nature of the footballing calendar and the issue of player welfare, the consistent presence of tragedy chanting at football matches, or the awful policing of Liverpool fans at the 2022 Champion’s League Final in Paris, Klopp always seemed able to articulate a better vision for how football, and even society, might operate.  

Football supporters are more than one thing.” They are neither angels nor demons; just normal people with a hobby and a passion, and a life beyond their football club. 

And so, as the conversation continues, we turn to talk about what it’s like being a match-going football fan. “Let's be clear,” Atkinson says, “there's never been some sort of unbelievably rosy moment to be a match-going football supporter … It's also worth saying that a lot of the people who still romanticize that period [i.e., football’s past] tend – but not always – tends to be white men, for whom that period was easier.” 

This isn’t to say that going to football matches is always easy. Atkinson talks about being kept in the ground by police after matches (a pretty common occurrence for away fans), and the small mercy of being allowed to go to the toilet (a less common occurrence). As Atkinson alludes to at the start of our conversation, football under Covid was grim. Despite now being a televised product, games without fans present are simply not as entertaining. And yet there remains an ongoing demonisation of football fans in some sections of public discourse.  

All this is perhaps why he is, somewhat despite himself, keen to see Transformer succeed. “I really want the book to be successful. And I'm quite surprised [by that] … But one of the reasons why I want the book to be successful is … [to show] that football supporters are more than one thing.” They are neither angels nor demons; just normal people with a hobby and a passion, and a life beyond their football club. 

“One of the things that’s made the most people laugh I ever heard at the match – it’s not some remarkable wit – but we were at [Manchester] United once and there was some fella .. and he was shouting terrible things that were like threats and all sorts of nonsense … and some other fella shouts back in a big scouse accent, ‘Shut up! You’re just an accountant from Altringham!’” If readers get nothing else from Transformer, let it be that most football fans are as banal as accountants from Altringham.  

“And that’s why I think the tragedy chanting is actually really quite deeply upsetting because the people that you’re looking at are just the same as you.” If the treatment of football fans – whether by other football fans, or by the police, or by football clubs, or by governments, or by politically-motivated quasi-national organizations – is to get better, this begins by recognizing over and over again, that they fans are just the same as you.  

We start to wrap up our conversation by talking about the future for Liverpool, of life without Klopp. “There was a thing that happened last season when I was working on the book,” Atkinson says, “I could feel the dust of nostalgia settle on people in real time, of the thing happening in front of them that they were nostalgic for. And I hated that.”  

It’s possible to read Transformer fundamentally as a polemic against nostalgia. It’s not just pointless for Atkinson, but actively damaging. “Nostalgia is, in general, a negative force. It’s a draining force. I genuinely do believe this. It’s a force that takes you out of the present into the past. That’s not necessarily bad, but it sends you into an idealized past, which the present will struggle to compete with.” Part of Klopp’s strength as a person and a manager was in recognizing this: “literally part of what Jürgen did when he was managing was go, ‘Stop being f***ing nostalgic. It’s happening now. You have the match now.’” 

Klopp was often such a compelling figure during his time at Liverpool because he was consistently, relentlessly optimistic, occasionally to a fault: “Klopp was a massive cultural force in this country, while being an optimistic, forward-looking, progressive person … but whilst he was that person, Britain went in the opposite direction.” 

And herein lies the task of carrying on Klopp’s legacy, both in Liverpool the football club, and Liverpool the city, and beyond. “Part of the challenge [facing society] is to have a message of enjoyment, of joy within it. Anyone who’s not doing that, is not facing that challenge, in any walk of life, is for me, therefore, not dealing with the core challenge … You’ve got to have the positive, progressive, ‘things will get better’ message.” And where does Jürgen draw his hope from, I wonder? 

 

Neil Atkinson's Transformer - Klopp, the Revolution of a Club and Culture will be published on 26th September, by Canongate Books

Interview
Belief
Creed
Leading
S&U interviews
9 min read

The quantum of leadership: how to flourish in science

Resolving the big questions - a conversation with Andrew Briggs, quantum technology pioneer.
A professor stands next to experimental equipment.
Andrew Briggs beside quantum research equipment.

Professor Andrew Briggs has been at the forefront of quantum technology for decades, pioneering the use of AI and machine learning in quantum computing. Two technologies that will shape our world. 

Andrew has been a leader in a demanding and cutting-edge academic field. In this interview the Oxford-based academic shares his insights on how to lead scientific endeavours and flourish in life. 

Pawel Puczkarski: We meet on Northmoor Road, which, more than any other street, embodies the spirit of Oxford. 

Michał Łuczewski: I sense here the presence of all souls. 

Andew Briggs: Indeed! The Tolkien family first lived at number 22 before moving next door to number 20. Just opposite, in the garden shed of number 27, is where Sir Martin Wood built the first magnets for what was to become Oxford Instruments. Another neighbour was Sir Roger Bannister, the first man to run a mile in under four minutes. 

MŁ: High culture, big business, top sports. What about science? 

AB: Just across the street, Sir Rudolf Peierls spent his final years. He transformed our understanding of nearly every application of quantum theory, including materials science and nuclear energy. Nearby, Erwin Schrödinger was living at number 12 when he received the news that he had won the Nobel Prize; he later moved to number 24. It was also here that he conceived his famous Schrödinger’s cat thought experiment, which illustrated the fundamental insight of quantum physics—that quantum objects can exist in two states at once. The inspiration for the fictitious cat—both dead and alive—was quite alive. Schrödinger’s own cat was allegedly called Milton 

MŁ: What is your main driver in your manifold leadership roles? 

AB: The desire to contribute. And pure curiosity. I am absolutely fascinated by big questions. 

PP: What’s the biggest question that remains for you unanswered? 

AB:  I suppose it might be, “How can I be more loving?”  

MŁ: That’s a big question, how about big answers? 

AB: One thing I’ve learned over time is the ability to live with unresolved big questions while maintaining the curiosity to understand them better. Take quantum physics. Among scientists, there’s still no agreement on what exactly happens during the act of measuring a quantum system. And measurement is the most basic thing we do in experimental science. So, are we being intellectually irresponsible? Now take prayer. I don’t think there’s consensus among people who pray about what exactly happens when they do. I certainly don’t yet have a fully satisfactory answer. But I long for better understanding. Quantum technologies have too much potential to walk away from the mystery. Likewise, prayer is too important to abandon simply because I don’t fully comprehend it. 

MŁ: What is your own understanding of prayer, then? 

AB: Prayer is about developing a relationship with God, just as conversation is part of building relationships with people. Of course, relationships involve more than conversation. But if you never talk to someone, you’re probably missing out on something. There are many ways to engage God. It is our love for God and our experience of His love. Being kind to people is part of our love relationship with God. 

MŁ: How come such a hard-nosed scientist like you speaks about God so openly? 

PP: It brings to mind a story that stretches across more than a century. In 1874, physicist James Clerk Maxwell founded the Cavendish Laboratory in Cambridge. Carved on its entrance doors, he placed a passage from Psalm 111 in Latin. 

AB: As the first Cavendish Professor, Maxwell personally oversaw every aspect of the lab's creation. He was a man of deep Christian faith.  

PP: Fast forward to 1973—you, as a young research student, proposed to the departmental committee carving the same quote in English above the entrance to the new Cavendish Laboratory: 'The works of the Lord are great, sought out of all them that have pleasure therein'

AB: To the Head of Department’s surprise, the committee not only did not reject my audacious idea, but they enthusiastically supported it.  

MŁ: Another half-century passed… 

AB: And that quote still serves as a motto for the next generation—it suggests that those inside the laboratory are discovering how God makes the world work, and that this pursuit is deeply joyful. Science is a God-given resource for faith and for the work of the Church. If the Church is here to serve the world, it must engage with the world as it is. For example, during the pandemic, scientific knowledge was essential in caring for people at risk. Conversely, faith offers wisdom and a voice in public discourse. 

MŁ: What does leadership personally mean for you? 

AB: Leadership, whatever its tools or styles, is ultimately about choosing what values to lead with. You can exercise leadership in many areas. Each of us does it in our own way, within our sphere of influence, using our unique talents. I'm distinguishing between the tools of leadership—whether oratory, intellect, money, or whatever—and the deeper question of which direction you want to lead. The real question is: What kind of leadership will you exercise? 

MŁ: Is that where my responsibility lies? 

AB: Yes, and to implement that responsibility using whatever talents and opportunities we have. If you're a professor at Oxford, you have to excel in your field. But Oxford is full of opportunities beyond academia, and I feel both a responsibility and a pleasure in engaging with the wider implications of my work. 

PP: You were deeply involved in the rapid development of quantum technologies and quantum information processing, within the evolving landscape of Oxford itself. We're no longer solely a research university. There's been a growing emphasis on scientific entrepreneurship and spinning out companies. 

AB: You're absolutely right–it's been a significant cultural shift at the university. In 2021, in my lab we realized that many people wanted to use our techniques, but we had reached the limit of our capacity to help others from our own resources. As academics, we love collaborating and helping, but we hadn’t even begun to meet the commercial need. So, we worked with Said Business School to conduct market research, which confirmed there was a viable market. That’s when we spun out the company, QuantrolOx. 

MŁ: In his recent book From Strength to Strength, Arthur Brooks argues that our careers will end much sooner than we expect and asks how we should prepare for that. It seems you’ve figured that out. You seem to go from strength to strength

AB: Arthur is a valued friend. He spoke at the U.S. launch of the Human Flourishing book in Harvard. And was kind enough to host the U.S. launch of Penultimate Curiosity, the book I co-authored with the eminent artist, Roger Wagner.  

PP: I see his painting behind us. 

AB: Yes, Roger used to have his studio in this house. As you might have noticed, Arthur has been lately placing more and more emphasis on the role of faith for human happiness. 

MŁ: Through his works, Brooks has been undergoing a kind of spiritual conversion. He makes it clear now that the goal of life is happiness and human flourishing, which starts with meaningful work, friends, family and most importantly - faith. For him personally means renewing his Catholic faith daily, moment by moment

AB: And he’s been speaking about that in a way that is completely genuine and comes from the heart. 

MŁ: I think there’s a similar kind of scholarly conversion in your life, where Christian renewal meets the Greek ideal of kalokagathia—the unity of the transcendentals, also reflected in your books. Penultimate Curiosity explores beauty. It Keeps Me Seeking explores truth. Citizenship in a Networked Age explores justice. And beauty, truth, and justice find their unity in your last book: Human Flourishing. How do you see your life? 

AB: I want to keep contributing for as long as I have the energy and the wherewithal. But life is nonlinear and stochastic. 

MŁ: Professor, pray elaborate! 

AB: We make choices and we are subject to events each of which could have been otherwise, and the consequences are often out of all proportion to the causal factors. Randomness is fundamental in quantum theory where the uncertainty is very mathematically rigorously described. I sometimes wonder if today’s rising generation struggles with stress because they expect too much control over their own destiny. 

MŁ: No doubt. 

AB: And that’s where Providence comes in. What traditional spiritual English calls Providence—from the same root as to provide—is, I believe, essential to making sense of a world that is both stochastic and nonlinear. This confidence in Providence, in the idea that we can navigate a world that is chaotic and still thrive, is profoundly important. If you look at the Gospels, when Jesus called people to follow him, they took a risk. They could have been wrong, following someone who was a spoof, but they made a decision—and it turned out to be a good one. And I think it's true of deciding to follow Jesus Christ. Could I be wrong? I suppose so. I don't think I am, but I could be. I don’t have certainty, but I choose. 
 
MŁ: And how do you know it? 

AB: Think of flying. You prepare as much as you can, but unexpected situations always arise. Air traffic control sometimes tells you what to do, but mostly, they ask what your intention is. You can’t hesitate when you're flying a plane. You can't just say, well, I'm not going to decide. That's not an option. You try to make them safe choices. You try to make them wise choices. But you have to make choices. Same with life. Thinking is good. But thought must lead to action. Some say I live my life by my transferable flying skills! 

MŁ: And your final destination? 

AB: Heaven, I hope. I believe this life isn’t all there is. I believe in a future with Trinity—Father, Son, and Holy Spirit—free from pain and suffering. The risk is to focus too much on going to heaven. I think the emphasis should actually be on the other direction: heaven coming to us. 'Thy Kingdom come!' That gives dignity to this world. 

MŁ: This conversation was a foretaste of a heavenly banquet! 

AB: More like Spanish tapas—small plates, not a grand feast. 

PP: A series of little courses? 

AB: Exactly. And when you write this up, make it look like there was a plan. 

MŁ: In your nonlinear, stochastic life, we’ve already found a hidden pattern. A kind of Da Vinci Code of Andrew Briggs. 

AB: And the code is…? 

PP: Have you ever thought about combining your book titles into a life motto? Imagine it inscribed over your Northmoor Road house: Penultimate Curiosity… Keeps Me Seeking… Human Flourishing

AB: Perfect! I love it. That’s my code. 

Support Seen & Unseen

Since Spring 2023, our readers have enjoyed over 1,000 articles. All for free. 
This is made possible through the generosity of our amazing community of supporters.

If you enjoy Seen & Unseen, would you consider making a gift towards our work?
 
Do so by joining Behind The Seen. Alongside other benefits, you’ll receive an extra fortnightly email from me sharing my reading and reflections on the ideas that are shaping our times.

Graham Tomlin
Editor-in-Chief