Column
Change
Identity
Psychology
Taylor Swift
7 min read

Self-belief: what Ted and Taylor get wrong

Psychologist Roger Bretherton questions whether believing in ourselves is all it’s cracked up to be, despite what culture icons might say.

A man in a blue jumper holds a yellow sign reading 'believe'.
Ted and that sign.

Psychotherapists can be really irritating. You may not have noticed how irritating they are, but I have.  And that’s saying something. Because I am one - an irritating psychotherapist that is. In nearly two decades of practicing and training people to counsel, coach and generally therapize (I know that’s not really a word, but I can’t help irritating you by using it), I have curated an ever-growing list of the therapeutic practices by which I am most likely to be irritated.  

To my mind, the gold medal in the irritating therapist Olympics goes to a winsome and playful hypnotherapist called Stephen Gilligan. Some psychotherapists treat everything that comes out of their clients’ mouths as treasures to be prized, it clearly wasn’t the way Gilligan saw it. In fact, he developed a therapeutic strategy designed to confront any sense that it is possible to define ourselves simply. Every time a client made an ‘I am…’ statement, he would respond with a twinkling eye and a lilting voice, ‘Of course, you are [insert dramatic Pinteresque pause here], except when you’re not.’  

Consequently, the pantomime of therapy goes like this. You think you’re a failure? Of course, you are... except when you’re not. You think you’re a coward?  Of course, you are... except when you’re not. You think you’re a control freak? Of course, you are... except when you’re not. You think you’re always punctual? Of course, you are... except when you’re not. You think you’re disciplined? Of course, you are... except when you’re not. You think you’re accepting of everyone? Of course, you are... except when you’re not. You think this is all really irritating? Of course, it is... except… You’ve probably got the gist of it by now. 

But why would Gilligan, with all his charm and playfulness, risk infuriating his clients like this? Perhaps because he knows something important about human identity that most of us tend to forget. None of us can be summed up in a single sentence, and whenever we try, something grates against us. Any attempt to cram the complex fabric of our lives into the all-too-tiny suitcase of our self-definitions causes us pain. After all that’s what irritation is. It is the gnawing sense that something doesn’t quite fit.  

Psychologists note the difference between anger and irritation. When we are angry, we are usually angry at something. Someone or something has blocked our plans. We’re frustrated. It’s not right and we fight against it. There is a sense of indignation and injustice. But with irritation we’re not always sure what’s bothering us, and if we are sure what it is, we’re not sure it should bother us.  It’s the young couple whispering behind us in the cinema, the door that only closes with just the right pressure, the person who subtly insults us. Not quite enough to make us leap into action, but just enough to steal our attention. To be irritated is to be slightly annoyed that we are annoyed; to be annoyed while wondering whether we have any reason to be annoyed.

We are whole and perfect just as we are, and no can tell us otherwise. It is the gospel of self-belief, that lingers on the lips of cultural icons from Taylor Swift to Ted Lasso: believe in yourself.   

Stephen Gilligan was confronting his clients with the fact that we often wear our identities like this, like ill-fitting clothes that bulge or chafe in the places where the tailoring fails to match the way our lives really are. We can be described in many ways, but we cannot ultimately be contained in, reduced to, or summed up by any single concept. Some part of us always colours outside of the lines. The human equation always leaves a remainder.  

The idea that we are ultimately a glorious mystery, even to ourselves, is not a comfortable thing to live with. We would much rather come up with a bold simple label and stick ourselves to it. At least then we’re safe from uncertainty. At least then we’d be something. Most of us to some extent play this game, and the good news is that our culture offers us numerous ways to play it. The bad news is that none of them really work. 

Perhaps the most popular way to play the identity game is to believe that we already are everything we need to be. We are whole and perfect just as we are, and no can tell us otherwise. It is the gospel of self-belief, that lingers on the lips of cultural icons from Taylor Swift to Ted Lasso: believe in yourself.  You’d think that would be a good thing to believe, but it does run into problems, particularly when the rest of the world fails to hold the same opinion of us.  

If we believe ourselves to be wonderful in every respect it comes as a bit of a shock to discover that not all our colleagues, bosses, or friends regard us with the same breathless awe. At this point, many of us modify our view of ourselves to something more realistic. But if we are not prepared to do that, there are only a limited set of options by which to square the circle of knowing ourselves to be magnificent in a world that refuses to agree with us. We can attack the world in rage, we can flee from it in fear, we can hide from it in shame. A surprising number of people respond with paranoia. Which makes sense. If almost everyone you speak to seems intent on undermining your matchless brilliance, you could be forgiven for thinking the world was out to get you. None of these responses are good. 

Thankfully, in recent years, therapeutic psychology has issued a corrective to the shortcomings of the self-esteem movement. More nuanced practices of self-acceptance and self-compassion, recognise that it is part of being human to not always be as we would like to be, and we will certainly not always be treated as we think we should be treated. A simple grandiose belief in ourselves is too flimsy to endure the buffeting of real life. Self-belief is not enough. 

Accepting acceptance is a radical reorientation of the self because it doesn’t start with us 

Some psychologists have argued that the twentieth century should be named ‘The Century of the Self’, the historical period in which Self replaced other larger concerns, such as Country or God, as the ultimate reference point for good human living. The fact that so many of us unthinkingly endorse the need for self-belief, suggests it is a popular option in our current cultural menu of ways to live with ourselves. But it is difficult not conclude that the cultural currents in which we swim are somehow misaligned, or that we suffer from a widespread lack of imagination if the lynchpin of our aspirations doesn’t really deliver. It makes me wonder if we have taken a wrong turn somewhere. 

The Christian view of all this is that we as human beings, far from being selves to believe in, are the recipients of a radical kind of acceptance. We are not called upon to generate self-acceptance out of thin air. We have been divinely accepted at the deepest possible level, not because we are special or exceptional, but as a gift to us from a generous God. All we have to do is accept that acceptance. Which is harder than it sounds, because we’d rather believe we did it under our own steam.  

Accepting acceptance is a radical reorientation of the self because it doesn’t start with us. It starts with a God who is willing to do whatever it takes to close the distance between us and Him. If God wasn’t like this, if he was vindictive or didn’t care, or if he refused to come anywhere near us until we’d reached the required height of spiritual perfection, there would be absolutely nothing we could do about it. But as it stands, all our attempts to impress God are pretty much useless. There is little point frantically reeling in a god who is already closer to us than we are to ourselves. What’s the point of trying to justify our existence if our existence has already been justified. This is where Christianity begins, but not where it ends.  

Divine acceptance does something more. If self-belief asserts that we are what we are, and no-one can tell us any different; then divine acceptance takes us as we are but refuses to leave us there. Something happens to us when we know that we are known and loved right to our bones. We no longer fear being abandoned because of our flaws, and we start to harbour a growing hope that we may be able to overcome them. Our self-awareness improves, we see ourselves more clearly. We learn to live life dynamically, with nothing left prove, but a lot still to learn.  

Essay
Change
Christmas survival
7 min read

An Acton nativity and a new crisis at Christmas time

Inspired by a Christmas visit of Jose and Maria, West London churches aiding asylum seekers now expect a wave of evictions, Robert Wright discovers.

Robert is a journalist at the Financial Times.

 

clients of a charity queue beside a table of suppliers in a church
Ease clients select groceries.

It was the arrival of a single, memorable couple that prompted churches in East Acton, West London, to recognise their responsibility to care for the growing numbers of asylum seekers being housed in the area, according to Jon Westall. The husband of the pair, who had fled persecution in El Salvador, in central America, was named José (Joseph), according to Westall, a Church of England vicar in the area.  José was accompanied by his wife María (Mary), who was, Westall recalls, “heavily pregnant”.  The couple arrived at one of the area’s churches for their Christmas services in 2021. 

When they came to the church, Westall says, José and María were among 400 people living in a local hostel turned into housing for people awaiting decisions on their requests for refugee status. The status, which allows recipients permanent leave to remain in the UK, is awarded to those that prove they have fled danger or persecution. The couple’s arrival struck local Christians thanks to its clear symbolism, Westall recalls. But it also left them initially unsure what best to do. 

Nearly two years on, the church that José and María visited hosts a weekly drop-in for asylum seekers organised by East Acton Support Enterprise, a new charity set up with the backing of a local support group for would-be refugees. Westall, who is a trustee, says that Ease’s volunteers are a “right old mixture” of people of different faiths and none. The group seeks to support the hundreds of people in the Acton and Ealing areas housed in hostels and hotels while awaiting rulings on their asylum applications. Since the summer, it has also been grappling with the effects of new Home Office policies that mean people who succeed in their asylum claims often find themselves evicted from their temporary accommodation with as little as seven days’ notice. 

“It’s the whole community. These people are very passionate, very enthusiastic. They listen. They talk.” 

The effort in Acton is one of scores across the UK helping refugees that is hosted in a local church and that draws heavily on church volunteers. Westall says that, from church people’s point of view, they became involved in the nascent project because it touched them “quite deeply really” to meet José and María at Christmas. Ease prefers not to publicise the location of its drop-in, to avoid attracting attention from demonstrators against migration. 

“Jesus is a refugee,” Westall says. “There were just resonances really.” 

One of his clearest recent memories is of being called to help a man from Syria who had just been evicted from accommodation in the nearby west London neighbourhood of Hillingdon, with only five days’ notice. 

“He was standing on the street corner in Hillingdon with all his bags, absolutely paralysed with fear, this guy in his mid to late fifties,” Westall recalls. 

Sara Nathan, another trustee of Ease, says the drop-in opened at a critical time. She approached the church about using its facilities in January 2022, shortly after José and María’s first visit, after being asked by West London Welcome, another support group, to set up a drop-in in Acton. A new facility was needed to relieve strain West London Welcome’s facility in Hammersmith. Nathan, an active member of West London Synagogue, says the first Ease drop-in session, in February 2022, took place just in time for a surge in demand to help refugees. 

“We set up to start and the day we started was the day Putin invaded Ukraine,” she says. 

The group has been “running to stand still” ever since, under Lissa Pelham, the group’s co-ordinator, Nathan adds. 

“It has been growing considerably,” she says, adding that the group became a stand-alone charity, separate from West London Welcome, in September this year. 

One regular attender at the drop-in, Sobhan, an engineer from Afghanistan, says he values the mix of practical help and emotional support on offer. Sobhan – not his real name - was studying in the UK for a master’s degree when Kabul fell to the Taliban. Because his family was closely involved in the previous Afghan government, his life would be in danger if he returned, he says. 

He adds that it is “very nice” of Ease to organise the drop-in centre, which offers people staying in local hotels and other refugee accommodation free food, sanitary products and other help. The support supplements the £45 a week living allowance that those awaiting decisions receive from the Home Office. 

However, the drop-in is “more than just the help”, Sobhan says. 

“It’s the whole community,” he says. “These people are very passionate, very enthusiastic. They listen. They talk.” 

Involvement in Ease has made her more aware of the real nature of the problems facing people awaiting asylum decisions and more anxious to do something about them.

The complexity of the challenges facing Ease is clear at a drop-in session when Pelham holds her weekly briefing for the 20 volunteers present to help around 100 clients. Pelham starts by asking volunteers to ensure anyone new attending the drop-in is resident in Ealing. The checks are necessary because supplies are limited and there is a risk that asylum seekers travelling from other boroughs will take what is on offer and leave none for the people most dependent on Ease. 

Pelham goes on to impress on volunteers the rules about evictions from asylum accommodation. The warning is necessary because a Home Office drive to clear the hotels housing many of the tens of thousands of people awaiting asylum rulings has prompted a cut in the notice given to successful applicants – those granted leave to settle in the UK - to leave the place they have been housed. 

Successful applicants used to have 28 days from the issuing of their residence permit to leave the accommodation – already a demanding timeline given the need to secure a bank account, deposit for rent and means of paying the rent. Since August this year, however, they have been given only seven days from the issuing of the decision. Because the decision is issued by letter to people living in often crowded and chaotic hotels, if applicants receive their letters late or not at all, as with the Syrian man that Westall helped, the notice period can be shorter or non-existent. 

The change of policy is likely to affect many of the drop-in centre’s clients because as many as 68 per cent of initial decisions on asylum claims in 2022 decided that the person had a genuine claim to asylum. A substantial further proportion are likely to win the status on appeal – around half of completed appeals were successful in some recent years. 

Pelham reminds the volunteers that at times of freezing weather landlords are obliged to give tenants an extra three days’ notice of eviction. She also reminds volunteers that there should be no evictions over the Christmas period, between December 23 and January 2. 

However, there is a resigned recognition that some landlords will ignore the rules. Nathan has brought to the drop-in session a compact tent to hand out to anyone with no better option. A group of 10 Eritrean refugees have been sleeping under a nearby road flyover, she says. She has also been working to house evicted refugees through Refugees at Home, a charity that places refugees in volunteers’ homes. Nathan herself helped to establish Refugees at Home in 2016 and says new volunteers have come forward as a result of the surge in evictions. 

Pelham asks volunteers to ensure the details of any clients reduced to sleeping on the streets are recorded. 

“It keeps getting worse,” Pelham tells them. “It really feels that way.” 

The difficult circumstances and challenging policy background do not noticeably damp the atmosphere at the drop-in, however. In front of a side altar in the church, one would-be refugee uses a borrowed guitar to serenade those present with a string of classic songs such as Elvis Presley’s Baby, 'Let’s Play House'. Some attendees attend an art therapy session, while others work at their English. 

One Christian volunteer, Charlotte Aldridge, says involvement in Ease has made her more aware of the real nature of the problems facing people awaiting asylum decisions and more anxious to do something about them. 

“I suppose from a Christian point of view, I feel it puts the gospel into practice,” Aldridge says. “It’s nice to be part of a positive project that’s doing something practical to help people in the area.” 

“They’re in the UK now. If a British person is nice to them then understands them, that’s a very relieving thing mentally.”

Westall acknowledges that asylum-seekers’ problems are a matter of acute political controversy. There are people among the attendees at the drop-in who made clandestine crossings to the UK by means such as small boats to lodge their asylum claims. 

The vicar insists the asylum-seekers he meets have not come to the UK just in search of a better life but have genuinely fled trauma and situations that would prompt anyone to flee. He reports few complaints from local people about the church’s work. 

“There aren’t many people who stop me and say they shouldn’t be here,” Westall says, adding that the congregation of the church that hosts the drop-in has been “very supportive”. 

Sobhan, who has just received refugee status and is looking for work, says it is a “great thing” that Ease offers companionship to refugees living in the area. 

“They’re in the UK now,” he says of the refugees. “If a British person is nice to them then understands them, that’s a very relieving thing mentally.” 

Westall, meanwhile, along with his wife, is a godparent to José and María’s baby. The family are now living elsewhere in the UK. 

The vicar says, however, that the meeting with the couple provided a window for local Christians onto a world they had not known at all. 

“I’ve learned a huge amount from the people I’ve met and the people I’m getting to know,” he says.