Article
AI - Artificial Intelligence
Creed
Morality
Spiritual formation
6 min read

The moral machine: algorithms that give a window into the soul

In TikTok’s algorithm Graham Tomlin saw something that got him thinking. Could it lead to moral health rather than harm?

Graham is the Director of the Centre for Cultural Witness and a former Bishop of Kensington.

A abstract grid of colourful cubes with arrows, crosses and cubes, viewed from above and at an angle
Champ Panupong Techawongthawon's illustration of artificial intelligence.
Google DeepMind on Unsplash.

A few years ago, I was thinking of buying a camera for my wife as a birthday present. I lazily browsed a couple of websites to check out the options. Then something odd started to happen. Somehow, my laptop seemed to think this was a good idea and sprang into action. Whenever I went onto Amazon, Ebay or any other website selling stuff, it kept pushing adverts for cameras at me. Canon or Nikon? Point and Shoot or DSLR? How did it know? Could it read my mind?

It was the first time I noticed the power of the algorithm.

A bit later on, thinking I ought to get up to speed with the regions of social media that I had little clue about, I opened up TikTok and started to swipe upwards (apparently that seemed to be the way to do it). This time I was determined not to like or unlike anything, follow anyone or be followed by anyone. Yet mysteriously, it still worked out what I liked and kept pushing short, addictive videos at me, enticing clips of football, mountains and music along with other random stuff mixed in. How did it know me so well?

It is as old as the hills. The algorithm simply takes the desires of your heart and amplifies them.

Of course, better informed people than me know how all this works. The algorithm figures out which accounts you follow, any comments you’ve posted, clips you’ve liked or shared, and in particular, videos you watched all the way to the end. So, if you linger over a video, it knows you like it. If you rush on quickly to the next one, it makes a mental note that you’re not so keen.

It all feels a little sinister, yet very clever. You often read dark theories of social media, and the way it is re-wiring our brains. Yet when you look a little closer, it is as old as the hills. The algorithm simply takes the desires of your heart and amplifies them. So, if you like or linger over certain videos expressing a particular cultural or political opinion it will send you more of the same. The result is we get confirmed in our own frameworks which never get challenged by others. It's part of why we are so polarised as societies these days. When you ask why ‘the other side’ cannot see the obvious truth that you see, the answer is that they literally don’t see it. They don't see it because the algorithm doesn't feed them the same things as it feeds you.

As a result, TikTok or Facebook is an alarming mirror into the soul – see what it sends you and it just may be that it tells you more about yourself than you would like to know.  

Social media like TikTok, Facebook and Twitter (or X)  learn to recognise what your heart really desires (not just what you say you do). They notice what you linger over, what catches your fancy and sends you more of the same. They are, apparently, studiously neutral on moral questions. They seem to have no moral designs on you to school or form your soul in particular ways, but are simply a reflection of your own longings. What TikTok, Facebook, Instagram and the others all do is to propel you further in the moral direction in which you are already headed. Which for most of us, is not a great idea.

Now of course there would be howls of protest if TikTok announced a moral code – that it was about to encourage virtue and discourage vice by deliberately sending us improving videos, material that the mysterious people who run it think is good for us. And that is not because we think virtue is bad and vice is good, but because we can’t decide on what virtues we want to encourage or what vices to stamp out. We draw a line at cruelty to children and extreme violence, but not much else. It is also because we hold as sacrosanct the freedom of the (adult) individual to choose his or her own way in life, as long as they don’t hurt anyone else.

Such sites are examplars and vehicles of expressive individualism – not just in the myriads of people who show off their dance moves, sing their songs or act out half-funny scenes on a golf course, but in that they confirm me in me my own wishes. They don’t tell me what to want. But they give me more of what I want. As a result, TikTok or Facebook is an alarming mirror into the soul – see what it sends you and it just may be that it tells you more about yourself than you would like to know.

It matters what we feed our souls with. It matters what stories we allow ourselves to be told.  

Such sites appear to be morally neutral. They don’t seem to aim to educate or form you in any particular direction. Or at least they are supposed not to. But of course nothing is entirely neutral.

Funnily enough, it’s not how we bring up children, or educate ourselves. When we bring up a child, most of us have some kind of vague or not so vague moral code in mind. We reward kind and helpful behaviour, and we punish selfish and mean actions. We don’t tend to give more of the same to a child who has eaten the first half of the packet of biscuits, or encourage a brother to hit his sister yet again. We have a goal of some form of moral formation in mind.

Yet, despite our confusion over which virtues to encourage, we need some kind of moral guidance for our wandering and flawed hearts, linked to eyes that are tempted to feast on things that fascinate but are not good for us. Like a glutton who cannot stop eating, even if these sites don’t themselves push extreme violence, pornography, aggression, they offer enough of the soft version of these to draw you in. And it’s not hard to find sites that will take you deeper into the darkness. And those sites will already know the way you are thinking and desiring and are ready to pull you in deeper into the mire.

The problem is not so much with the algorithm. It is with us. Netflix’s documentary, ‘The Social Dilemma’ quotes an alarming statistic - that fake news spreads six times faster than the truth. The reason is not hard to find. We are fascinated by the sensational and alarming rather than something a little more ordinary yet which happens to be true. As one person in the documentary put it: “The internet has a bias towards false information. Because false information makes more money. The truth is boring.”

The moral philosopher Gilbert Meilaender wrote:

“Successful moral education requires a community which does not hesitate to inculcate virtue in the young, which does not settle for the discordant opinions of alternative visions of the good, which worries about what the stories of its poets teach.”

It matters what we feed our souls with. It matters what stories we allow ourselves to be told.

The purveyors of social media are not innocent in this as they do exploit our worst tendencies, but in the end they simply confirm us in our own moral confusion. Yet it does point up the problem in the liberal ideal of leaving ethical decisions entirely up to the individual, to give entirely free choice without any guidance, because with our crooked hearts, it will always end up feeding the darker sides of our characters without a corresponding pull in the other direction, something which Christians called divine Grace.

St Paul wrote to the small group of Christians in Philippi, surrounded by the highly sexualised and violent culture of the Roman empire: “whatever is true, whatever is honourable, whatever is just, whatever is pure, whatever is pleasing, whatever is commendable, if there is any excellence and if there is anything worthy of praise, think about these things.”

I’m not saying don’t watch TikTok. But here’s an idea. Why not try to make it into a morally forming version of what you want to be, not what you are? Exercise a bit of moral direction yourself. If you see a video which you know in your conscience is not good, or is spreading lies, swipe it away quickly. If you see something positive, dwell on it.

If you approach it this way, you might just be able to persuade the algorithm to shape you in good ways and not the bad. It could become a means of growing in goodness, but only if you want it to be.

Column
Creed
Football
Grace
Sport
8 min read

Manchester City and the surprises of Grace

What a footballing dynasty's dominance tells us about the problems of meritocracy

Graham is the Director of the Centre for Cultural Witness and a former Bishop of Kensington.

A football team wearing a sky blue kit leaps for joy holding a trophy.
Celebrating winning the English Premiership.
Manchester City.

So Manchester City didn’t quite win the double double. Manchester United, against all the odds, spoilt the party and created their own by winning the FA Cup. But City won the Premier League yet again. That makes six times out of the last seven seasons. It would take a brave person to bet against them doing it again next season. Supporters of other teams look on with a mixture of resentment, admiration and envy. Despite losing the Cup Final, Manchester City fans are basking in the time of their lives.

When our team wins, we football fans gloat. Especially over our rivals. We all do it. We assume it means our team is superior, that victory is deserved, that there is some kind of moral credit involved in winning. Football fans are meritocratic to a tee.  

In 2020, Michael Sandel, Harvard Professor of Political Philosophy published The Tyranny of Merit. In the book, he traced the rise of the idea of meritocracy, the notion that if you succeed in life it is to your credit, and if you fail it is your fault. We talk about “going as far as your talents take you”, “getting what you deserve in life” and so on. Speaking from the American context in particular, he argues, it means a belief that we are masters of our own fate, that achievement is to our credit and failure due to our fault.  

He also sheds light on the dark side of meritocracy. The most important factor in whether people voted for Trump or Brexit was educational background. Getting into college or university meant you stood a much better chance of landing a good, well-paid job and rising through the rungs of society. And if you did so you tended to end up more liberal in political and social outlook. If you didn't go to college, you were more likely to stay in manual or blue-collar work, looking at a distance at the educated class of people who ran the government, the economy and the legal system, and feeling they didn't represent you.  

Meritocracy, Sandel argues, generates on the one hand hubris and on the other hand shame. It makes the successful feel proud in their own achievements, looking down with a secret smugness at those who didn't get the big jobs with the big money, and on the other, generates resentment and a sense of shame in those who missed out on the educational and financial gravy train.  

A meritocratic society makes parents more and more obsessive about getting their kids the advantages that will set them up for life. Yet such obsessive parenting for success has so often led to an epidemic of teenage depression and distress. College life becomes increasingly competitive, aiming to build an impressive CV to land the big jobs when you leave university for the big wide world of competition. 

Yet the reality is, he argued, that most of what made for ‘success’ was fairly random and the result of chance. If you happened to be born into an educated family with a reasonable income you are more likely to get the education that would keep you within that class. Without that origin it is much harder to break through the social barriers. Of course, there are plenty of examples of people born into disadvantaged circumstances who rose through the ranks to get good well-paid and high-profile jobs. Yet such stories fit neatly into the meritocratic story, as these people are held up as the poster boys and girls of meritocracy - exemplars of precisely the kind of moral virtue and character that is needed to succeed.

Some would say beautiful brand of football that out-passes and outplays virtually everyone else. 

Aristocracy by contrast, may have contained many flaws and inequalities, but at least the poor didn't feel that their poverty was their fault. We talk about our talents as ‘gifts’, which implies they have been given to us rather than earned by us. If we happen to have a talent for numbers, for writing, an instinct for strategy, reading people well, or managing stress, that is not really to our credit but something we have inherited in our personality. Of course we can and need to develop these skills, but again society has a fairly random way of rewarding certain talents and not others - we pay people skilled at football far more than people similarly skilled at netball, and hedge fund traders far more than nurses.

So what does all this have to do with Manchester City?

In September 2008, Sheikh Mansour Bin Zayed Al Nahyan, a member of the Abu Dhabi royal family, who is currently the vice president and deputy prime minister of the United Arab Emirates, completed the purchase of Manchester City, a club that had finished ninth in the Premier League the season before and was without a trophy in 32 seasons. From that moment they had the financial resources of virtually an entire Arab state at their disposal. Since then, they have spent a net amount of £1.4 billion on transfers. They hired the best manager and the best striker in the world, and play the most finely-tuned, relentless, some would say beautiful brand of football that out-passes and outplays virtually everyone else. In a recent match against Tottenham, they lost their number one goalkeeper Ederson to injury who was then replaced by Stefan Ortaga, who played a blinder and effectively won the league by keeping Tottenham from scoring. Ortega would walk into almost any other Premier League club. City’s strength in depth is such that they could almost turn out two teams that could win the Premier League on their own.

If the mind of Sheikh Mansour had gone in a different direction, Reading fans might have been celebrating a treble by the M4, or Wigan could be playing Real Madrid.

Back in the 2008 season, presumably the group from Abu Dhabi looked at the Premier League table for clubs they might buy, presumably discounting the already successful ones like Manchester United (who won the league that year), Chelsea, Liverpool or Arsenal. Looking just below City, they would have seen Blackburn Rovers in 7th (who had won the league as recently as 1995, Portsmouth in 8th, or a little lower, Middlesborough in 13th or Wigan in 14th. Sunderland, Bolton, Reading, Birmingham and Derby made up the numbers further down the table.

Of these teams, this past season, Portsmouth, Derby, Bolton and Reading played in the third tier of English football, struggling to make ends meet before small crowds against small clubs such as Stevenage, Burton, Fleetwood and Bristol Rovers. Birmingham were relegated into the third tier. None of the others were playing in the Premier League, let alone the Champions League.

Manchester City, by contrast, in their spanking new stadium, fresh from a season where they had won the treble (Premier League, FA Cup and Champions League), were winning the World Club Championship, marching towards another League title, only just missing out on the Champions League on penalties in the semi-final.

Did the rulers of Abu Dhabi consider buying Reading? Or Blackburn Rovers? Or Portsmouth? Whether they actually did or not, in theory they might have done. In other words, picking out Manchester City has a high degree of randomness. If the mind of Sheikh Mansour had gone in a different direction, Reading fans might have been celebrating a treble by the M4, or Wigan could be regularly playing Real Madrid.

Maybe they can teach us the humility of knowing that our success or failure is much less to our credit or fault than we think.

Manchester City is a prime example of the element of randomness in success.  Now of course it's not all random. Many other clubs have spent huge amounts of money but without the success of Manchester City. You have to say their owners know how to run a football club, unlike the shambles of the owners of clubs such as Chelsea or Manchester United in recent times.

Yet there is undoubtedly an element of sheer chance, luck, or to put it in Christian terms, undeserved Grace about it. Manchester City’s being chosen by Abu Dhabi is a strange worldly echo of the Christian doctrine of Election (no - not that election!). This is the idea that in the Bible, God chooses a part out of the whole, for example choosing Humanity out of all the species of animal life on the planet to look after and care for it, choosing Israel out of all the nations of the world to bear the message of God's care and love for that world, and choosing the Church as God’s chosen people, to bear witness to Jesus Christ the Saviour of the world.

The difference in this Christian notion is that election is never for success. God does not choose humanity, Israel or the church so that they can outstrip all the others and bask in their own superiority, even though all three have fallen into the trap of thinking that way many, many times. God chooses them precisely so that they might be a blessing to the rest of the world, the channel through which God desires to pour out his goodness to everyone, the bearers of a message of good news that everyone needs to hear. Election therefore breeds not a sense of superiority, but a deep sense of humility at having received a status that was not earned, undeserved, but that carries great responsibility.

So Manchester City's triumphant progress is perhaps an object lesson for the rest of us, that any success we may have achieved in life, anything we are tempted to boast about, whether privately or publicly, is not as much to our credit as we think. Just as they were plucked from mid-table obscurity to become one of the great teams of recent times, while the likes of Reading and Wigan languish in mediocrity, a large part of any success that may have come our way, is not down to our credit, but derives from a gift, something bestowed on  us, so that we might use whatever good comes our way to raise up others and be a blessing to those who don’t have such fortune.

While Manchester City win everything (and it won’t last, as we Manchester United fans know only too well) maybe they can teach us the humility of knowing that our success or failure is much less to our credit or fault than we think. We can learn generosity to those less fortunate than we are, contentment when things go badly, and gratitude for the grace that we have neither deserved or earned.