Article
Attention
Change
Character
Digital
5 min read

“I’m just not good at staying in touch”

Rather than make excuses, be honest.

Iona is a PhD candidate at the University of Aberdeen, studying how we can understand truth. 

A woman holds her phone up in her hands and looks at it in a slightly vexed way.
David Suarez on Unsplash

This is an article about honesty… but we’ll get to that.  

I cannot count the number of times I have heard some variation of the phrase “I’m sorry, I’m just not very good at staying in touch” or “I’m just terrible at texting, sorry”. Usually, such apologies are accompanied by a shrug of the shoulders, a helpless smile, sometimes even a hint of smugness. Every time I experience such an interaction, I get a little closer to losing my patience. So, it’s probably safer for everyone if I voice my thoughts in this way, safely tucked away behind a screen.  

What’s going on here? I believe it’s quite simple: dishonesty. Now, I don’t wish to unjustly accuse anyone of lying, much less assume ill intent. I’m sure everyone who has ever said that to me has believed it to be true. But, as we will see, that’s part of the problem.  

Nobody is naturally ‘good at staying in touch’. Nobody is naturally ‘good’ at texting. These aren’t ‘natural’ forms of communication, or even ‘natural’ relationships. We have the opportunities now to meet and form connections with SO many more people than our forebears did. It is impossible to build, let alone maintain close friendships with everyone we meet. Relationships take work and effort, even with people we see regularly. So, what’s the problem with saying “I’m not very good at texting”? Isn’t it a normal, reasonable thing to say?  

The problem is that it is used as an excuse. Just because something is hard or does not come naturally does not mean we can’t do it. We do hard things all the time, if we feel they are important and worth our effort. Doing the dishes doesn’t come naturally to me and I hate doing it. Still, I don’t invite friends over for dinner and then tell them, “Sorry, I’ve made food, but you’ll have to eat it out of the pot because I’m just not very good at doing the dishes”. I value my friends (and my health) so I do the flipping dishes. I’m not as on top of it as other people but I have found ways of helping myself to do a task I ‘naturally’ struggle with.  

But back to the matter in hand: I believe that the aforementioned excuses are dishonest because finding texting hard is not actually the reason we don’t stay in touch with some people. What these phrases are hiding is “making the effort to stay in touch with you is not worth my time”. Now, obviously, most of us would never dream of saying anything quite so mean. But if we are honest with ourselves and look at our lives more closely, I do think that’s what it boils down to. Simply putting a nicer sounding lie in front of that does not make it any better.  

So how do we get out of this? The answer is simple but not easy: honesty. Be honest. With yourself, above all else. Ask yourself, truly, “Why am I bad at staying in touch?” Are you trying to stay in touch with too many people at once? Is it a time management problem? Is it an attention problem? Do you simply forget someone exists if you don’t see them? It’s ok if that is the case. Just be honest about it. Once you have correctly identified what is making it hard you can decide whether you want to find ways to make those hurdles smaller, or whether you are simply going to be more honest in future. You don’t have to directly tell someone “You aren’t worth my time” (in fact, I’d strongly recommend not doing that). You can say something like “I find that maintaining (close) friendships at distance is particularly hard for me, so I focus on friends who are geographically close to me”. Or something similar. Be honest about the reason you find staying in touch hard.  

If you are frustrated with how ‘bad you are at texting’, here are some ideas for how to make it easier on yourself. You might think about adding one or two of these to your routine at the beginning of this new year, perhaps.  

If the problem is busyness or object permanence, set reminders and/or have ‘reply-amnesties’ where you reply to the texts from the week/fortnight/month. Some apps allow you to pin chats that are important to the top of your page, so you always see them when you open the app. Or, alternatively, you can archive those you don’t need so there’s less clutter. If the problem is the medium, texting feels impersonal, you don’t like having to be constantly ‘online’, or you live in a cave on a desert island, you can find other ways. Could you arrange (regular) calls? If you’ve recently won the lottery, you could send a letter by snail mail. Whether it’s voice notes, video updates, group calls, online board games, or Netflix watch parties, the possibilities are near endless.  

One more thing: set expectations. Rather than simply telling people what you can’t do, tell them what they can expect. “Yes, I would like to stay ‘in touch’, but I prioritise the people who are geographically close to me.” “I won’t frequently reply to texts, but I do a reply amnesty every couple of weeks, so you’ll hear from me then.” If you do want to ‘be better at staying in touch’, let people know how they can help you. Maybe you struggle to initiate conversations but you’re happy to reply. Maybe you’re in a position to be able to say, “You can come visit me any time” or even “I’ll be in touch when I’m in the area and we can get together over a hot beverage or a meal.”  

Just BE HONEST. Please.  

Join with us - Behind the Seen

Seen & Unseen is free for everyone and is made possible through the generosity of our amazing community of supporters.

If you’re enjoying Seen & Unseen, would you consider making a gift towards our work?

Alongside other benefits (book discounts etc.), you’ll receive an extra fortnightly email from me sharing what I’m reading and my reflections on the ideas that are shaping our times.

Graham Tomlin

Editor-in-Chief

Article
Change
Community
Development
6 min read

Tackling homelessness needs much more than promises and policies

While homelessness generates statistics and strategies around the world, Jane Cacouris asks what really is home.

Jane Cacouris is a writer and consultant working in international development on environment, poverty and livelihood issues.

A mother sits with a toddler standing in front of her. The father appears from the side lying on his back reaching an arm out.
A family play in a Rio favela.

“Mummy, are we homeless?” asked our six-year-old as we pulled away in the taxi. We had just eaten a final meal - a KFC family bucket of fried chicken - sitting on a sarong on the floor of our empty apartment in Rio de Janeiro, our home for almost four years.  

The question left me momentarily winded. Homeless. A word that instantly conjured up feelings of anxiety and uncertainty, of sands shifting under our feet. Technically, yes, we were. My husband had just left his job in Brazil, and we had two months with nowhere to live before we relocated back to the UK. With no permanent base anywhere in the world, we were about to use the time to travel in South America as a family. Whilst I did feel somewhat insecure, my husband in contrast found it freeing; the first time in his life that he didn’t carry a set of house keys in his pocket. We had nowhere to live, but we were free to go wherever we wanted. And this is where the analogy of us actually being homeless broke down. We had a freedom of choice in a way that the vast majority of people who experience homelessness do not.   

World Homeless Day on the 10th October was marked with the recent release of a landmark UN report on global homelessness. The UN define homelessness as:  

“where a person or household lacks habitable space with security of tenure, rights, and ability to enjoy social relations, including safety. [It] is a manifestation of extreme poverty and a failure of multiple systems and human rights.”  

According to UN-Habitat, a staggering 1.6 billion people in the world are estimated to be in inadequate housing and over 150 million have no housing at all.  

Global homelessness has been rising for the past decade, with temporary homelessness being increasingly caused by conflict and climate-induced displacement. However, according to the UN report, Covid-19 exacerbated the issue, deepening existing inequalities and causing already marginalised people to be even more vulnerable.  

In developing countries, the informal economy – self-made microentrepreneurs who sell everything from popcorn to shoe polishing - usually sustains the poor urban majority. But with many informal jobs vanishing during lockdowns, and with few assets and limited social safety nets, many urban dwellers were rapidly plunged further into poverty. Women and children suffering from domestic and gender-based violence had to remain in unsafe environments, with abuse escalating during lockdowns and curfews. Issues that encouraged migration and homelessness. 

There are approximately 150 million children living and working on the streets worldwide. Almost impossible to imagine, and so the number sometimes doesn’t compute with our hearts.

The extent of homelessness worldwide is notoriously difficult to quantify accurately, partly due to what is known as hidden homelessness. The hidden and isolated nature of children and adolescents living on the street, for example, makes statistics difficult to gather. A 2023 UNICEF report of street children in Dhaka estimated that the number of children living on the street just in Bangladesh could be in the millions. And according to UN sources there are approximately 150 million children living and working on the streets worldwide. Almost impossible to imagine, and so the number sometimes doesn’t compute with our hearts. The true horror of the isolation of child homelessness only truly hit me a few years ago… 

The residents in our block had finally had enough of the noise and called the police. They arrived in the middle of the night with their guns and shot at the children who dispersed.

Living at the top of a high-rise block in the middle of an urban neighbourhood in Rio, we were kept awake for a number of nights in a row. It started as a disturbance – children yelling in the street outside that would continue from the early hours until dawn. But as the days went on, the disturbance at night became more acute. One morning as I stepped out of our apartment in the morning, bleary-eyed and irritated, I was confronted by a small group of sleeping children lying huddled together in a row on the pavement next to a tree. Several pairs of bare filthy feet were sticking out of a blanket they were sharing. I looked down at them as I passed – they varied in age from about eight to twelve years old. The youngest was probably younger than my son at the time. He had knotted black curly hair and a streaked face. The next night we heard gun shots and then an eery silence. Another sleepless night, this time from worrying about the children, and then we discovered that the residents in our block had finally had enough of the noise and called the police. They arrived in the middle of the night with their guns and shot at the children who dispersed. The children never came back. 

The government pledge to end rough sleeping in England by the end of 2024 is woefully off track. 

Although homelessness is an overwhelmingly larger problem in poor countries, it also affects affluent nations, including the United Kingdom. This year the Kerslake Commission, an expert panel set up to scrutinise how rough sleeping is being addressed across England, pointed out that data on rough sleeping in London last year showed a 16 per cent increase in numbers of people sleeping rough. And that almost half (48 per cent) were sleeping rough for the first time. It concluded that the government pledge to end rough sleeping in England by the end of 2024 is woefully off track. According to Crisis, the homelessness system in England is at breaking point and the Homelessness Monitor 2023 reported that the cost-of-living crisis, rising rents and a lack of affordable housing are making it harder for councils to provide homeless people with effective support.  

It is about where you feel valued and understood… where you feel loved… and where you want to come back to. 

So, the problem of homelessness really is global. And what is the answer? Yes, governments must act; social safety nets and public policies to help alleviate poverty are critical. But even the richest countries with the most advanced governments have never been able to fully tackle this issue. Homelessness and poverty were rife in Biblical times. As Jesus said in the Gospel of John, “‘You will always have the poor with you”. And Jesus himself understands homelessness in a way many of us don’t; he started life in a stable, born to parents who were sleeping rough. He became a baby on the run to flee King Herod, homeless and seeking asylum in Egypt. When Jesus was older, after he was baptised by John the Baptist, he became homeless again, living life on the the road and in the open. In Luke, he says: “Foxes have dens and birds have nests, but the Son of Man has no place to lay his head.”  

He emphasised that his followers leave the trappings of “home” to follow him.  

I used to volunteer at a Christian charity, Casa de Maria e Marta, in a favela (slum) community in Rio, known for gang violence and drug trafficking. A larger-than-life Brazilian lady, Edimea, has run the charity for over twenty years. Almost a hundred children come to the charity each day, which provides three meals as well as extra tuition and care for the children. All of those who attend are either living in inadequate housing or are homeless. One day I asked Edimea whether she still sees the children after they leave her charity at age twelve. She laughed and said yes of course, they still come back to eat! And then she said, 

“I do an assessment before I take a new child in, to understand what they know, and work out how we can best help them. And I always say to them – we take beautiful children, and so we are taking you, because you are beautiful inside and out. They come back because they don’t forget those words.” 

Like Jesus, Edimea shows endless concern and love for those on the margins. She can’t solve all the practical problems she comes across or offer a permanent roof over a head, but she does provide a place where everyone feels a sense of safety and belonging. Perhaps home means more than the UN’s definition. It is about where you feel valued and understood… where you feel loved… and where you want to come back to.