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Royalty
5 min read

The art of encouraging

After uncovering the enchanting story of how Prince Albert encouraged Queen Victoria, Belle Tindall explains why it's not only children who crave the art of encouragement.

Belle is the staff writer at Seen & Unseen and co-host of its Re-enchanting podcast.

Under a gilded arch, a statue of a young Queen Victoria sits, between two standing figures.
The Queen Victoria statue in the House of Lords.
Queen Victoria 1819-1901 Reigned 1837-1901 Supporting figures: Justice & Clemency Bas-reliefs: Science Commerce Industry / Useful Arts, Fully-rounded carving by John Gibson , © UK Parliament, WOA S88 heritagecollections.parliament.uk

In the Prince’s Chamber of the House of Lords sits a mighty marble statue of Queen Victoria. 

She is sitting on her throne, holding both her sceptre and her crown, hemmed in on either side by two figures who represent justice and mercy. Her expression is strong, her posture is powerful, she is visibly assured and confident in her identity and role as Queen.

You can view the statue, in all its glory, on Parliament's website.

To say it’s striking is an understatement. It’s simply unmissable.  

And yet, the most remarkable thing about this statue is not that it exists, there are nine similar figures in London alone. No, what’s so notable about this statue is where it exists, and why.  

The story is an admittedly enchanting one. Prince Albert commissioned this particular statue of his wife, and had it precisely placed so that it greeted her head-on as she stepped out of her Robing Room and made her way to the Chamber of the Lords. It had one purpose and one purpose only - to give Queen Victoria courage when she was likely to need it most. 

And that’s exactly where it still sits, its colour may be long faded, but its impact is not. It sits as somewhat of an alter to this historic romance, but more profoundly, as an ode to something that is notably overlooked in our culture: it is an ode to the practice of encouragement.  

Psychologist and Professor Y Joel Wong powerfully defines encouragement as  

‘The expression of affirmation through language or other symbolic representations to instil courage, perseverance, confidence, inspiration, or hope in a person(s) within the context of addressing a challenging situation or realizing a potential’.  

When defined this way, it is clear to see just how integral such expressions of affirmation are to the cultivation of a flourishing life. And yet, Prof. Wong also observes just how underestimated, understudied, and undervalued the art of encouragement is. The vast majority of research that has attempted to theorize encouragement places its focus exclusively on early childhood development, implying that they believe it to be an essential need that humans simply outgrow. And yet, while such an idea floats around on an academic level, it’s likely that we each feel a sense that this is simply not congruent with personal experiences. The delight we feel upon learning the story behind Queen Victoria’s statue in the House of Lords is surely evidence that this kind of encouragement from another person is something that we continue to crave well into adulthood.  

I would suggest that the underestimation of the practice of encouragement may be a subtle symptom of the individualistic culture we now find ourselves in.  

What individualism may starve us of

The political and social philosophy of individualism can be dated back to the late 1700s, primarily as a reaction to the French Revolution. Since then, it has been re-framed and refined countless times, perhaps most influentially by Emile Durkheim in 1893 and Max Weber in 1947. Each philosopher foresaw a society that looks strikingly like ours, here in the 21st Century. A society which expects individuals to grow, learn and flourish independently of each other, which values self-definition, self-sufficiency, and self-actualisation, which ultimately encourages a self-centred and goal-oriented life.  

In his 1841 essay, Self-Reliance, Ralph Waldo Emerson famously wrote that ‘nothing is at last sacred but the integrity of your own mind’. According to this school of thought, the rights and convictions of the individual supersede the duties of the community, and the Western world is arguably steeped in this very notion (of course, there are exceptions to the rule - the NHS and welfare system being two prime examples).  

To condemn individualism completely seems to me to be too simple of a judgment; the notion that one is responsible for their own actions undergirds much of our justice system, our right to question institutions and power structures is integral, while the freedom that each person has (in theory) to pursue their own passions and convictions is a wonderful thing. And yet, it could be argued that the emphasis it places on individual success feeds competition and comparison, which is consequently starving us of empowerment and encouragement.  

Perhaps this is one reason the theorizing of encouragement is notably neglected in so much psychological study.  

Further to that, maybe this is why stories such as Prince Albert commissioning a statue of Queen Victoria, or Marilyn Monroe famously sitting front row at every one of Ella Fitzgerald’s shows in a notoriously segregated club, or the Barcelonian crowd at the 1992 Olympics who erupted in applause as Team GB’s 400m runner, Derek Redmond, weepingly limped across the finish line with a freshly-torn hamstring, affect us so profoundly. Because encouragement is profoundly absent from our culture - and we miss it.  

Christianity and the emotional life 

 Christianity, as you can imagine, has an awful lot to say about the emotional life of humanity and the key ingredients involved in human flourishing. Although it stresses the individuality and dignity of every single human being, while also emphasising the agency (or ‘free will’) of every person, that is largely where its relationship with individualism comes to a halt. To untangle the inherent value of community from Christianity is a mean feat indeed.  

In his book, Unapologetic: Why, Despite Everything, Christianity Can Still Make Surprising Emotional Sense, Francis Spufford writes that Christianity is supposed to make us  

‘full of passion for each other’s minds, hearts, souls, and bodies’ because it is in this curiosity and passion that we ‘recreate as best we can some fraction of the absolute and inimitable love behind everything.’  

This certainly doesn’t leave much room for an exclusively self-actualising existence.  

If Francis Spufford is correct, if Christianity’s worldview has even a little sense to it, then it’s possible that our success is directly linked to the success of others. Individual victories, communal victories, collective losses, personal losses – they are, to a point, inseparable from each other. If this is the case, it is worth suggesting that the art and the impact of encouragement may well be worthy of far more of our attention.

Explainer
Change
Community
Migration
Politics
9 min read

The facts and our feelings both puncture the small boats-fuelled immigration argument

From stats to sociology, how to be better informed on the issue

Roger is a Baptist minister, author and Senior Research Fellow at Spurgeon’s College in London. 

A people sumggler steers an overcrowded small boat.
A people smuggler steers a small boat, 2021.
x.com/ukhomeoffice.

Late in the evening of May 20, over 80 refugees clambered aboard the small boat that was to bring them to England. They had not gone far when French rescue services were summoned with the boat still located off the Pas de Calais. An eight-year-old boy and a 40-year-old woman were pronounced dead by the medical team and taken to Calais. Both were believed to be Turkish nationals, with their deaths presumed to have been caused by a combination of crushing and suffocation. The small boat continued its journey without them, though 10 others were also evacuated. 

This story is deeply shocking.  

What is also profoundly disturbing is that, while we may not be aware of the details of this particular case, the story is still familiar to us. According to the University of Oxford’s Migration Observatory there were 73 deaths crossing the Channel in 2024. 

It was almost 30 years ago, in the wake of the UK’s 1996 Immigration & Nationality act that I first became aware of the issues surrounding refugees and asylum seekers. Our church in Croydon was only a short walk from the Home Office’s Immigration and Nationality Directorate based at Lunar House, and it seemed to make sense to begin a drop-in centre. The Croydon Refugee Day Centre has continued its work ever since. 

From the beginning it was hard to miss the fact that asylum was a hot-button issue. The reactions it triggered were intense. I also quickly discovered that nothing was straight-forward. Weaponised politics, the labyrinthine complexity and glacial slowness of our state bureaucracy along with the internecine nature of the charitable sector made collaborating with others frustrating and problematic to say the least. 

Over the years I’ve learned two important lessons with regard to immigration and asylum. First, what grabs the headlines is not necessarily the most important issue. Indeed, it can deflect attention, action and resources from what is of primary significance. Then, second, complex issues are rarely solved by simple, straight-forward, 'silver bullet’ solutions. As the American satirist H. L. Mencken observed: 

“Every complex problem has a solution which is simple, direct, plausible—and wrong.” 

So, with the issue unlikely to go away in the foreseeable future, these are some of the things I believe we need to understand and have an eye to. 

Immigration: don’t get confused 

When the Office for National Statistics reported in May that the total of long-term immigrants to the UK in 2024 was 948,000, that really does seem like a very big number. And it is. But it includes everyone coming to the UK who is changing the normal place where they live. It includes those who’ve come to study here (30 per cent) and those who’ve got a UK-based job (33 per cent).  

The foreign students on full fees raise vital revenue for the universities and subsidise the fees for home students, and those coming to work here make a significant contribution to the economy. Not to mention the legacy of ‘soft’ influence when both return home having had positive experiences of life in the UK. 

Incidentally, and a little out of left field, the immigration figure also includes Brits returning home from living abroad. In 2024 they accounted for 60,000 individuals, or 6.3 per cent of the total. 

Asylum seekers and refugees only make up 15 per cent of the overall number (including the Homes for Ukraine scheme), with those claiming asylum from the small boats only 5 per cent. 

The small boats: don’t get distracted 

Perhaps the main reason for the small boats featuring so prominently in the immigration narrative is the compelling nature of the images the news media can use. Include criminal gangs and the jeopardy of life and death and the result is a heady mix. 

But here’s the thing, the Migration Observatory report that: 

“Between 2018 and 2024, the asylum grant rate for people who arrived by small boat was 68%.” 

Allow that to sink in for a moment: almost seven out of ten of those who arrive by small boat have a legitimate reason to seek asylum in the UK. The real villains here are the criminal gangs, not the passengers they transport. 

Things could look very different if there were safe pathways for these asylum seekers to follow. On these figures the bottom would be blown out of the business model of the criminal gangs that operate the small boats, and they would swiftly move on. Especially if accompanied with the speedy removal of those who have no right to remain in the UK. This would act as a significant disincentive to those who would have previously made an unsuccessful attempt. 

This has to be the way to tackle the presenting problem of the small boats, especially when the ‘push and pull’ influences are given proper consideration.  

‘Push’ and ‘pull’: don’t be misled 

‘Push’ issues are those that cause the migrants to leave their home. Iran, Iraq and Afghanistan have consistently been the most common sources for asylum seekers over the last 30 years. and this tells its own story. Together they underscore that the key ‘push’ factor is people seeking to escape persecution, conflict or danger. 

‘Pull’ influences are why a particular country is the preferred destination. Extensive research has established in the case of the UK the ability to speak English, the presence of family already here and the “general impression that the UK is a good place to live" are far and away the strongest influences. Disproving the popularly advocated myth that it is about the black economy or sponging off the benefits system.  

The right to work: don’t be fooled 

The total cost of the asylum system in the UK was an eye-watering £5.4b in 2023-24, a figure that is largely driven by a backlog in processing applications. On average this took 413 days in 2023-24 with the year-end backlog standing at 91,000. For the 38,000 of those awaiting a response in hotel accommodation, this comes at a cost of £41,000 per person, per year.  

Thankfully the number awaiting a decision is decreasing, but because asylum seekers are not allowed to work until they’ve been waiting for over a year, they cannot contribute to their own support. In France they are allowed to work after six months and in Italy after only 60 days. 

It is, perhaps, a sobering thought that those who have shown the initiative, resilience and tenacity to attempt a passage to a new life, not even deterred by the threat of death, might be the kind of asset to the country and its economy that we need. 

The world we live in: don’t close your eyes 

We cannot uninvent the fact that we live in a globalised world. The preponderance of international supply chains and the fact that 54 per cent of Brits travel abroad on holiday only underlines how ingrained it is in our everyday lives. We are all interconnected to a degree that we cannot possibly comprehend.According to the World Health Organisation, the origin of COVID-19 in Wuhan, China in December 2019 led to between 8-9 million deaths worldwide; the container ship Ever Given, stuck in the Suez Canal in March 2021 cost the global economy $9.6 billion per day; and the Russian invasion of Ukraine in 2022 had a catastrophic effect on grain and fertilizer prices in sub-Saharan Africa. 

All that to one side, migration to these shores has been part and parcel of our history since before we had a history. From the Romans, Anglo-Saxons, Vikings and Normans, to more recent arrivals from the Caribbean, South Asia, Poland and Hong Kong this is an integral and ongoing part of the story of the British Isles. It is what has made us British. 

The politics of migration: don’t be seduced 

In these febrile political times, many will be quick to jump on the bandwagon of blaming the immigrants for everything that is wrong. The narrative is a seductive one that makes a visceral connection with listeners. Where the substance of argument is missing emotive language will do the heavy lifting on its own, so look out for speech like this: 

  • Crisis or emergency language: out-of-control, unprecedented, overwhelmed 
  • Metaphors of flooding or invasion: tidal, swamped, relentless 
  • Threatening or dangerous terms: illegal, criminal, extremist 
  • Dehumanising or reductive language: waves, swarms, hordes 
  • Economic or social burden framing: unsustainable, overstretched (services), job-stealing 
  • Warnings of loss: losing our culture and traditions, no-go areas 

It’s the sociologist Zygmunt Bauman, commenting on life in the city, who coined the terms ‘mixophobia’ and ‘mixophilia’ to describe some of the dynamics he observed. But I think they can extend to the whole of society, not just our cities. Indeed, with Bauman I think we can even experience both feelings within ourselves at the same. We experience the fear of ‘mixophobia’ – of being involved with strangers – in our  

“… reaction to the mind-boggling, spine-chilling and nerve-breaking variety of human types and lifestyles that [we] meet and rub elbows and shoulders [with] in the streets” 

“Mixophilia”, by contrast, is the joy of being in a different and stimulating environment. 

“The same kaleidoscope-like twinkle and glimmer of the urban scenery, … never short of novelty and surprise, [that] constitutes its difficult-to-resist charm and seductive power.” 

Born a Polish Jew in 1925, Bauman’s family fled to Russia in 1939. As Professor of Sociology at the University of Leeds t He maintained that the holocaust was not the breakdown of modern civilisation, but rather the product of it. 

Twenty years ago, he predicted that Europe would be faced with a battle between “two contending facts of the matter”. On one side would be the life-saving role played by immigrants in a fast-aging Europe. On the other, “the power-abetted and power-assisted rise in xenophobic sentiments eagerly recycled into electoral votes”. 

For Bauman “mixophobic paranoia” feeds upon itself and acts as a self-fulfilling prophecy. It may temporarily reduce the pain that those afflicted by it feel, but ultimately only makes the condition worse. Rather, “mixophobia” is the symptom of their anxiety, not the cause – acting on it is like “removing the rash while mistaking it for the cure of the illness”. 

If there is to be any hope for him, it is in the cohabitation and interaction with strangers that the future lies. 

So, there it is. As shocking and disturbing as the stories and images of the small boats are, it is not really about the small boats. Sitting beneath the phenomena is the age-old issue of migration, with the sharp and divisive edges of its present-day expression. 

In the late 1990s I was proud of the churches in Croydon rallying together to establish the Refugee Day Centre. In the years that followed it was often groups of churches who took the lead in their own towns and cities as asylum seekers were dispersed around the country. 

It was a practical way to “love our neighbour as ourselves”. In the rallying cry of the Victorian Christian social reformers, “The Fatherhood of God means the brotherhood of man.” 

As the historian Tom Holland has observed it is because Western values are deeply rooted in the Christian tradition that human dignity and the sanctity of life are deeply prized virtues that animate our best intentions and our understanding of what is good. 

In his mid-80s, Bauman wrote: 

“For more than forty years of my life in Leeds I have watched from my window as children returned home from the nearby secondary school. Children seldom walk alone; they prefer walking in groups of friends. That habit has not changed. And yet what I see from my window has changed over the years. Forty years ago, almost every group was ‘single colour’; nowadays, almost none of them are …”