Weekend essay
Creed
Ethics
Justice
7 min read

After the fall: the Post Office scandal and the search for justice

Falls from grace, like that of the Post Office’s CEO, prompt Graham Tomlin to dissect the problems of justice and mercy.

Graham is the Director of the Centre for Cultural Witness and a former Bishop of Kensington.

A tense-looking woman, sitting at  desk, stares into the middle disance.
Lia Williams as Paula Vennells in Mr Bates vs The Post Office.
ITV Studios/ITV.

It was November, and I was in Rome. With the new year on the horizon, newsagents were displaying calendars for 2024. One in particular seemed to show up in just about every street vendor available: the ‘Hot Priest Calendar’.  

It had pictures for every month of young, bronzed, good-looking priests, resplendent in brand new, ironed black clerical shirts, smouldering into the camera. I've no idea whether they were real priests or just models in clerical garb. I didn't buy one, but it did get me thinking of why they had produced it. Was this a recruitment drive for clergy in the Roman Catholic Church? Something for the nuns to put on the wall of the convent? It was hardly aiming to attract women by saying if you become a Catholic you could bag one of these hunky chaps, as priests are, well, supposed to be out of reach.  

I suspect it was just trying to tell the world that the Church is cool after all. That the church is for good-looking, shiny people, not just the regular ones with wrinkles and expanding waistlines.  

The embarrassment and shame are real and proper and yet there is, in my view, something at the heart of it which seems to be mistaken.

I was thinking of this recently while watching the story of the Post Office scandal unfold. This dreadful story is, to be frank, a bit of an embarrassment for the Church of England. This horrendous miscarriage of justice has its heart not just a Christian but a priest. I met Paula Vennells once. While I was Bishop of Kensington, we planned a big conference for all the vicars in the Diocese of London. At the time, Vennells’ star was rising in ecclesiastical circles. People had just noticed that the head of the Post Office not only went to church, but was also ordained, and so she was getting invited to speak at all kinds of conferences. She agreed to come and, to be fair, was gracious, unassuming, polite. There was nothing to suggest she was soon to become the object of public opprobrium that she is now. 

She would definitely not go on a Church Calendar these days. But then who would? The last decade has seen a succession of scandals and falls from grace – Harvey Epstein, Huw Edwards, Russell Brand, Philip Schofield - and Christian leaders are not exempt. Jean Vanier, Ravi Zacharias, Mike Pilavachi – the list goes on – and now Paula Vennells. We Christians hang our heads, as it seems such a deep failure - how can someone profess to be a Christian – even a vicar - and yet do such things? The embarrassment and shame are real and proper and yet there is, in my view, something at the heart of it which seems to be mistaken.  

Celebrities are celebrated because we believe they are different from us ordinary mortals. But sooner or later, it turns out they have the same temptations, their bodies sag, their flaws get exposed. 

Helmut Thielicke was a German theologian who opposed the Nazis during the Second World War and somehow survived. His was a crucial voice in the German church and nation as it struggled to its feet again after the trauma and destruction of those years. The big question Germany faced at the time was how a modern sophisticated Christian nation had been so easily seduced by evil? They also struggled with the question of shame. What were German Christians to do with the guilt that hung over them after the Nazi years? 

Thielicke was a brilliant preacher and drew huge crowds to his church in Hamburg. In one of his sermons he took as his text St Paul’s line, that Christians are “a letter from Christ, written not with ink but with the Spirit of the living God, on tablets of human hearts.” He asked his congregation the question: what kind of letter are you? Is a Christian meant to be an advert for God? Is the Christian a shiny product of divine handiwork so that God, like some marketing agent, says ‘Look at her – isn’t she is fine person? Wouldn’t you like to be like her?’ 

When she was being feted by all, we might have said that about Paula Vennells. But not any more. And that’s the problem of celebrity Christians, or celebrities of any kind for that matter. They are used as adverts for the brand they profess, religious or otherwise: “Use this shampoo, follow this diet, believe this religion, like this celebrity does, and you could be like them.”  

Celebrities are celebrated because we believe they are different from us ordinary mortals. But sooner or later, it turns out they have the same temptations, their bodies sag, their flaws tend to get exposed in the extra scrutiny they face in a gossipy age like ours. The hunky priests in the calendar may look good but I suspect their lives are as shadowy and compromised as the rest of us. Every now and again you find a life that is remarkable, but even then there are dark corners. Mother Teresa famously said that she rarely experienced the presence of God and struggled with lifelong depression. If we are meant to be adverts for God, we’re not very good ones. 

Thielicke’s point was that Christians are not meant to be adverts for God but letters from him. And the letter, written on the human heart, says something like this: “Here is a poor, weak human being with their own strengths and frailties, moments of courage and moments of great weakness, struggling to live a good life but failing much of the time. And yet, despite that failure, God still forgives, accepts, loves and stands by them.”  

And forgiveness is not an excuse. It doesn’t say ‘it didn’t happen’, but it says, ‘it did happen’ and it was bad, but a new start is always possible.

It sounds scandalous I know. Hearing about the Post Office scandal, all we want is for the perpetrators to be found guilty and punished. And rightly so. Justice must be done. Paula Vennells and her staff seems to have stuck stubbornly to the laughable view that the Post Office had been infiltrated by hundreds of criminal sub-postmasters, intend on defrauding the public purse. They lacked the sense or courage to question their own IT system, despite being warned it was faulty.  

Yet divine and human justice work in different ways. Not least because God, unlike human judges, sees the dodgy things we all do, not just those whose sins get found out because they are in the public eye. Human justice systems must take their course, crimes must be punished, and attempts made to turn around the lives of those caught in patterns of criminality. Yet underneath human justice lies divine justice, which promises an ultimate judgment, even for those who escape human justice. Yet at the same time, it offers not just justice, but mercy - the gift of a more profound and ultimate forgiveness, which, if accepted, does not override the penalties of human justice, but enables the possibility of redemption in the longer term. 

Martin Luther often used a Latin phrase to describe Christians – that they are simul iustus et peccator - ‘at the same time righteous and sinful’. Like an alcoholic who is never encouraged to say that were an alcoholic, but that they are a recovering one, an honest Christian doesn’t say ‘I was a chronic worrier, greedy, someone who struggles with lust,’ but ‘I am such things, and yet faith in Jesus makes a difference in helping me not to be.’ St Paul once said: ‘Christ Jesus came into the world to save sinners – of whom I am the worst.’  Not I was the worst, but I am. I remember Frank Bruno once saying “I’m not much of a Christian – I’ve been a sinner all my life.” He hadn’t quite understood - Christians are only ever recovering sinners.  

Paula Vennells and the others responsible for the Post Office scandal will have to face justice one day. It may, for some, even mean prison. But, as many in our prisons up and down the country know, lots of people find God in prison - not as a literal ‘get out of jail free card’ – the justice system doesn’t play Monopoly – but a realisation that however bad your crimes, however murky our misdemeanours or sly our sins, forgiveness is possible. And forgiveness is not an excuse. It doesn’t say ‘it didn’t happen’, but it says, ‘it did happen’ and it was bad, but a new start is always possible, and the love and forgiveness of God is available, even for the worst of people - for good-looking priests who struggle with temptation, for celebrities who fall from grace. Or even ordinary people like us.  

 

Interview
Belief
Creed
Leading
S&U interviews
9 min read

The quantum of leadership: how to flourish in science

Resolving the big questions - a conversation with Andrew Briggs, quantum technology pioneer.
A professor stands next to experimental equipment.
Andrew Briggs beside quantum research equipment.

Professor Andrew Briggs has been at the forefront of quantum technology for decades, pioneering the use of AI and machine learning in quantum computing. Two technologies that will shape our world. 

Andrew has been a leader in a demanding and cutting-edge academic field. In this interview the Oxford-based academic shares his insights on how to lead scientific endeavours and flourish in life. 

Pawel Puczkarski: We meet on Northmoor Road, which, more than any other street, embodies the spirit of Oxford. 

Michał Łuczewski: I sense here the presence of all souls. 

Andew Briggs: Indeed! The Tolkien family first lived at number 22 before moving next door to number 20. Just opposite, in the garden shed of number 27, is where Sir Martin Wood built the first magnets for what was to become Oxford Instruments. Another neighbour was Sir Roger Bannister, the first man to run a mile in under four minutes. 

MŁ: High culture, big business, top sports. What about science? 

AB: Just across the street, Sir Rudolf Peierls spent his final years. He transformed our understanding of nearly every application of quantum theory, including materials science and nuclear energy. Nearby, Erwin Schrödinger was living at number 12 when he received the news that he had won the Nobel Prize; he later moved to number 24. It was also here that he conceived his famous Schrödinger’s cat thought experiment, which illustrated the fundamental insight of quantum physics—that quantum objects can exist in two states at once. The inspiration for the fictitious cat—both dead and alive—was quite alive. Schrödinger’s own cat was allegedly called Milton 

MŁ: What is your main driver in your manifold leadership roles? 

AB: The desire to contribute. And pure curiosity. I am absolutely fascinated by big questions. 

PP: What’s the biggest question that remains for you unanswered? 

AB:  I suppose it might be, “How can I be more loving?”  

MŁ: That’s a big question, how about big answers? 

AB: One thing I’ve learned over time is the ability to live with unresolved big questions while maintaining the curiosity to understand them better. Take quantum physics. Among scientists, there’s still no agreement on what exactly happens during the act of measuring a quantum system. And measurement is the most basic thing we do in experimental science. So, are we being intellectually irresponsible? Now take prayer. I don’t think there’s consensus among people who pray about what exactly happens when they do. I certainly don’t yet have a fully satisfactory answer. But I long for better understanding. Quantum technologies have too much potential to walk away from the mystery. Likewise, prayer is too important to abandon simply because I don’t fully comprehend it. 

MŁ: What is your own understanding of prayer, then? 

AB: Prayer is about developing a relationship with God, just as conversation is part of building relationships with people. Of course, relationships involve more than conversation. But if you never talk to someone, you’re probably missing out on something. There are many ways to engage God. It is our love for God and our experience of His love. Being kind to people is part of our love relationship with God. 

MŁ: How come such a hard-nosed scientist like you speaks about God so openly? 

PP: It brings to mind a story that stretches across more than a century. In 1874, physicist James Clerk Maxwell founded the Cavendish Laboratory in Cambridge. Carved on its entrance doors, he placed a passage from Psalm 111 in Latin. 

AB: As the first Cavendish Professor, Maxwell personally oversaw every aspect of the lab's creation. He was a man of deep Christian faith.  

PP: Fast forward to 1973—you, as a young research student, proposed to the departmental committee carving the same quote in English above the entrance to the new Cavendish Laboratory: 'The works of the Lord are great, sought out of all them that have pleasure therein'

AB: To the Head of Department’s surprise, the committee not only did not reject my audacious idea, but they enthusiastically supported it.  

MŁ: Another half-century passed… 

AB: And that quote still serves as a motto for the next generation—it suggests that those inside the laboratory are discovering how God makes the world work, and that this pursuit is deeply joyful. Science is a God-given resource for faith and for the work of the Church. If the Church is here to serve the world, it must engage with the world as it is. For example, during the pandemic, scientific knowledge was essential in caring for people at risk. Conversely, faith offers wisdom and a voice in public discourse. 

MŁ: What does leadership personally mean for you? 

AB: Leadership, whatever its tools or styles, is ultimately about choosing what values to lead with. You can exercise leadership in many areas. Each of us does it in our own way, within our sphere of influence, using our unique talents. I'm distinguishing between the tools of leadership—whether oratory, intellect, money, or whatever—and the deeper question of which direction you want to lead. The real question is: What kind of leadership will you exercise? 

MŁ: Is that where my responsibility lies? 

AB: Yes, and to implement that responsibility using whatever talents and opportunities we have. If you're a professor at Oxford, you have to excel in your field. But Oxford is full of opportunities beyond academia, and I feel both a responsibility and a pleasure in engaging with the wider implications of my work. 

PP: You were deeply involved in the rapid development of quantum technologies and quantum information processing, within the evolving landscape of Oxford itself. We're no longer solely a research university. There's been a growing emphasis on scientific entrepreneurship and spinning out companies. 

AB: You're absolutely right–it's been a significant cultural shift at the university. In 2021, in my lab we realized that many people wanted to use our techniques, but we had reached the limit of our capacity to help others from our own resources. As academics, we love collaborating and helping, but we hadn’t even begun to meet the commercial need. So, we worked with Said Business School to conduct market research, which confirmed there was a viable market. That’s when we spun out the company, QuantrolOx. 

MŁ: In his recent book From Strength to Strength, Arthur Brooks argues that our careers will end much sooner than we expect and asks how we should prepare for that. It seems you’ve figured that out. You seem to go from strength to strength

AB: Arthur is a valued friend. He spoke at the U.S. launch of the Human Flourishing book in Harvard. And was kind enough to host the U.S. launch of Penultimate Curiosity, the book I co-authored with the eminent artist, Roger Wagner.  

PP: I see his painting behind us. 

AB: Yes, Roger used to have his studio in this house. As you might have noticed, Arthur has been lately placing more and more emphasis on the role of faith for human happiness. 

MŁ: Through his works, Brooks has been undergoing a kind of spiritual conversion. He makes it clear now that the goal of life is happiness and human flourishing, which starts with meaningful work, friends, family and most importantly - faith. For him personally means renewing his Catholic faith daily, moment by moment

AB: And he’s been speaking about that in a way that is completely genuine and comes from the heart. 

MŁ: I think there’s a similar kind of scholarly conversion in your life, where Christian renewal meets the Greek ideal of kalokagathia—the unity of the transcendentals, also reflected in your books. Penultimate Curiosity explores beauty. It Keeps Me Seeking explores truth. Citizenship in a Networked Age explores justice. And beauty, truth, and justice find their unity in your last book: Human Flourishing. How do you see your life? 

AB: I want to keep contributing for as long as I have the energy and the wherewithal. But life is nonlinear and stochastic. 

MŁ: Professor, pray elaborate! 

AB: We make choices and we are subject to events each of which could have been otherwise, and the consequences are often out of all proportion to the causal factors. Randomness is fundamental in quantum theory where the uncertainty is very mathematically rigorously described. I sometimes wonder if today’s rising generation struggles with stress because they expect too much control over their own destiny. 

MŁ: No doubt. 

AB: And that’s where Providence comes in. What traditional spiritual English calls Providence—from the same root as to provide—is, I believe, essential to making sense of a world that is both stochastic and nonlinear. This confidence in Providence, in the idea that we can navigate a world that is chaotic and still thrive, is profoundly important. If you look at the Gospels, when Jesus called people to follow him, they took a risk. They could have been wrong, following someone who was a spoof, but they made a decision—and it turned out to be a good one. And I think it's true of deciding to follow Jesus Christ. Could I be wrong? I suppose so. I don't think I am, but I could be. I don’t have certainty, but I choose. 
 
MŁ: And how do you know it? 

AB: Think of flying. You prepare as much as you can, but unexpected situations always arise. Air traffic control sometimes tells you what to do, but mostly, they ask what your intention is. You can’t hesitate when you're flying a plane. You can't just say, well, I'm not going to decide. That's not an option. You try to make them safe choices. You try to make them wise choices. But you have to make choices. Same with life. Thinking is good. But thought must lead to action. Some say I live my life by my transferable flying skills! 

MŁ: And your final destination? 

AB: Heaven, I hope. I believe this life isn’t all there is. I believe in a future with Trinity—Father, Son, and Holy Spirit—free from pain and suffering. The risk is to focus too much on going to heaven. I think the emphasis should actually be on the other direction: heaven coming to us. 'Thy Kingdom come!' That gives dignity to this world. 

MŁ: This conversation was a foretaste of a heavenly banquet! 

AB: More like Spanish tapas—small plates, not a grand feast. 

PP: A series of little courses? 

AB: Exactly. And when you write this up, make it look like there was a plan. 

MŁ: In your nonlinear, stochastic life, we’ve already found a hidden pattern. A kind of Da Vinci Code of Andrew Briggs. 

AB: And the code is…? 

PP: Have you ever thought about combining your book titles into a life motto? Imagine it inscribed over your Northmoor Road house: Penultimate Curiosity… Keeps Me Seeking… Human Flourishing

AB: Perfect! I love it. That’s my code. 

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