Review
Change
Film & TV
Sustainability
5 min read

Why is the The Repair Shop so cherished?

Memory lane and the makers work magic on tired treasures.

Sarah Basemera is a circular economy enthusiast and a founder of Canopi, a boutique for recrafted furniture.

A restorer rest on his elbows while painting a wooden rocking horse.
@therepairshoptv.

In the beginning, before the plethora of streaming platforms, was Antiques Roadshow, Cash in the Attic and Bargain Hunt. I recall rainy summer days as a tweenager, stuck indoors tuning into uplifting afternoon TV, forced by my older sister to watch these wholesome shows... all because there was only one TV screen in our home. I dreamt of finds across our green and pleasant land, all the while safely seated in a gritty Camberwell (long before our newsagent sold Vogue Italia and ID magazine). 

Fast forward to 2017 and along came The Repair Shop. It swooped onto our screens almost a decade ago and has since become a family TV gem. During lockdown, its audience boomed. It became a soothing staple for many homes to open their doors into The Repair Shop barn and see makers work their magic on tired treasures. After almost a decade, why are we still captivated with seeing tired treasures and hope restored despite its recent troubles? Now The Repair Shop crew is embarking on their first live show tour called ‘Secrets from the Barn’. Instead of the Barn, they'll be traveling by bus to share their favourite repair stories and tackle problems in a Q&A session. 

To the uninitiated, I perhaps lost you at Bargain Hunt. The Repair Shop is a gentle show about tired treasures restored back to life by a myriad of craftspeople set in a picturesque barn in West Sussex. The list of these restorers reads as a fitting extension to the butcher, the baker, and the candlestick maker. Depending on its core material, each object, is matched with one of them. There is a carpenter, a goldsmith, a hatter, an upholsterer, a horologist and a leathersmith. A cobbler, a luthier, a seamstress, a ceramicist and a metalsmith appear too. Then a vintage electrician, a book conservator, a silversmith, a percussionist restorer, an organ builder and a painting conservator.  Finally, in a league of their own – the teddy-bear repairers! 

Suspense is weaved into the show as we want to see the object ‘before’ and ‘after’. During the repair, we eavesdrop on the challenges faced by the restorer trying to fix the object. The reveal moment is the show’s climax - seeing the object restored to full glory and reunited with its custodians.  

When the object is associated with loss or hardship, the stories will quiver the stiffest upper lip. I never imagined I could be tearful about the restoration of a teddy bear, a toy plane or a tractor.  Clearly it is not the objects that are important, but the treasured memory of those whom they belonged to and the enduring love of the family members who brought the objects into the barn. 

Our fondness for The Repair Shop is a quiet longing for things to be fixed both within and without. 

One day in the future, reality TV shows, like The Repair Shop, will be relics themselves. Pored over by generations to come, eager to learn what we were like. But not all such shows are made equal. I hope The Repair Shop is treasured just like those teddy-bears. Why? Because it says so much about us today. 

We are tiring with our throwaway culture – click, scroll and repeat. Things built to pass, made of materials that we cannot pronounce, and that nature cannot digest. Unforgettable one season later. Crafted often in upsetting conditions for workers, without fair pay, lunchbreaks or daylight. Our fondness for The Repair Shop is a quiet longing for things to be fixed both within and without. It is affection for those who are not with us now, an appreciation for craftsmanship and the resourcefulness in the face of waste. We are charmed by the craft of repair but why? 

Suffice it to say the Millennial, Zillenial, Gen Z, Alpha, and Beta generations did not grow up in a ‘make do and mend culture’. I know my mother is sad I wear red and white snowflake Scandinavian handmade mittens with holes in them. I cannot line a curtain. We kind of all know that the repair culture that Boomers and beyond practiced has been lost. But we long for it to be revived again. 

‘Humpty dumpty sat on the wall . . . all the king’s horses and all the king’s men couldn’t put humpty together again’. As children we know instinctively this is tragedy, a broken toy or person that cannot be fixed. Our preference for mending as a virtue, is instilled in us from a young age.  

Mending things is satisfying and makes a positive contribution because the object can be used or admired in its full glory once again. It reduces waste by preventing us from buying new things and is therefore resourceful. Many of us ‘click and collect’ not just because of price but also convenience. There is deep satisfaction in salvaging something that you own or in having it restored with expert help when its beyond your ability. 

Many of the things we buy now couldn’t make it to The Repair Shop because they wouldn’t survive being passed down. Things manufactured by machine, out of synthetic materials are not strong contenders for heirlooms of tomorrow. Visitors to The Repair Shop own something precious but durable and worthy of being restored by an expert.   

Craftmanship is beautiful.  Revealing what it takes to repair gives us deeper appreciation for it and the hands that made it. When we see what it took to ‘remake’ we foster respect for the skilfulness of the craft.  

The intergenerational quality strikes a chord in a culture preoccupied with youthfulness and anti-aging. Often families come into the barn together and recall a fond memory of a loved one from another generation. The story behind the piece and the person it belonged to, is fascinating. Our affection and love for our grandparents and beyond is endearing and it is uplifting to see this fondness on screen. 

Then there is the big reveal, the dust sheet is lifted and the artisan reveals the repaired masterpiece. If you make it to the end of the story the reward is to see the dramatic change. It can be emotional, at the end when the custodian sees the object restored. Emotions run high; there is joy, gratitude and a sense of satisfaction that the broken object is revived and the memory of the loved one lives on.  

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Article
Character
Community
Economics
4 min read

Local businesses can love their neighbours, here’s how

The powerful partnerships quietly transforming Britain's towns
A knitted post box topper shows a group of people and the word powerhouse.
Celebrating Didcot's Powerhouse group.

In just three years, an Oxfordshire market town has cracked a code that's eluded community development experts for decades. The Didcot Powerhouse Fund has delivered £400,000 in grants to nearly 9,000 residents, proving that when local businesses and civic leaders work together, they can achieve remarkable results. 

Didcot's success is all the more remarkable given its context. Surrounded by world-class science campuses and the prosperity they bring, the town is simultaneously home to pockets of serious social and economic deprivation. This stark inequality demanded a fresh model for corporate giving – one that could bridge the gap between the wealth generated by cutting-edge research facilities and the struggling families living in their shadow. 

The fund's approach offers a blueprint for addressing one of Britain's most persistent challenges: how to harness private sector resources for genuine community benefit. Within five months of launching, it had generated £100,000 in grants. By year three, it had distributed 70 grants across Greater Didcot's 46,000 residents, tackling everything from domestic abuse support to youth skills training. 

What makes Didcot remarkable isn't just the money – it's the method. The fund, chaired by Oxfordshire Deputy Lieutenant Elizabeth Paris, doesn't simply write cheques. It convenes businesses, charities, local government and faith leaders in the same room, mapping community needs and systematically filling gaps. This year's annual impact event, hosted by the European Space Agency, drew 160 guests who would rarely otherwise meet. 

This model represents a fundamental shift from traditional corporate social responsibility. Rather than companies making isolated charitable donations, the Didcot approach creates sustained partnerships that leverage professional networks, legal expertise and grant-writing skills alongside financial resources. 

The success reflects a broader civic renewal happening across Britain, much of it led by the country's 5.5 million small and medium enterprises (SMEs). Across the UK, these businesses are showing what it means to contribute not just economically, but socially, to their local communities. They do so quietly — through their skills, relationships, and a belief in stewardship. 

Last winter, fuel-allowance reductions left many families wondering how to heat their homes. In East Yorkshire, a coalition of community groups supported by an SME mobilised at speed, distributing thousands of pounds in emergency vouchers. Similar efforts in Cambridgeshire and Nottinghamshire reached nearly 300 residents with targeted help. These acts made all the difference close to home. 

SMEs employ 60 per cent of the UK workforce, but their real power lies in their embeddedness within local communities. They understand local needs in ways that distant corporations or central government cannot. And SMEs, as groups of individuals united by a common purpose, have the unique ability to be good neighbours in the communities they serve. The most effective business leaders understand that creating real value comes from cooperation – from working alongside others to meet shared needs.  

Successful SMEs engage actively with their local communities because doing so helps them understand the people they serve, earns trust, and provides services that genuinely matter. This requires spending time with people, asking thoughtful questions, and recognising that local relationships are central to resilience.  

Through my role as Lord-Lieutenant of Oxfordshire, alongside our team of 40 Deputy-Lieutenants, I witness this transformation first-hand. We engage with tens of thousands of people annually and can report that this quiet civic renewal is both important and accelerating. 

From the Isle of Wight, where former vehicle technician Jan retrained as an energy retrofit assessor to help neighbours cut bills and carbon emissions, to East Yorkshire, where community groups and local firms mobilised to distribute emergency fuel vouchers, SMEs are proving themselves to be critical civic actors. 

The most striking example may be Inveraray on Scotland's west coast, where the historic Local Pier had been shuttered for a decade. A local charity, supported by regional SMEs, raised over £275,000 across seven funding bids. The pier reopened in April 2024, now hosting monthly farmers' markets. As Linda Divers, Chair of Inveraray Community Council, said at the ribbon-cutting: "That vote of confidence turned a dream into reality." 

This matters because trust – the foundation of effective community action – is built through personal relationships. A 2023 King's College London study found that 98 per cent of UK residents trust people they know personally. SMEs, rooted in their communities, are uniquely positioned to nurture and leverage this trust. 

Parliament is taking notice. The Business and Trade Committee has launched an inquiry into what small firms need to thrive, with Chair Liam Byrne calling them "the engine room of growth and our biggest employer." 

The potential is enormous. Imagine businesses helping food banks become comprehensive community hubs. Picture digital skills clinics helping charities navigate AI-ready grant applications. Envision hundreds more professionals like Jan, retrained into green jobs that serve both local communities and environmental goals. 

The Didcot model shows this isn't utopian thinking – it's happening now. What's needed is recognition that the story is changing: from businesses as standalone economic actors to businesses as community builders, aligned with local purpose. 

At its heart, this kind of community investment reflects a deep, shared commitment to neighbourly love – not as a sentiment, but as a practical responsibility. To be a good neighbour is to recognise the inherent worth in every person, and to act with generosity, care, and purpose.  

It even calls us to see one another not as strangers or competitors, but as people closely connected, each carrying something of the same human dignity and potential. This recognition demands action: to build relationships that endure, to work for the good of all, and to strengthen the ties that bind communities together. 

The work of SMEs and local leaders across the UK embodies these values, offering a powerful example of faith in action within public life. In an era of declining social capital and institutional trust, it offers hope that Britain's communities will continue to build themselves from the ground up. We should celebrate it – and help it grow. 

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Since Spring 2023, our readers have enjoyed over 1,500 articles. All for free. 
This is made possible through the generosity of our amazing community of supporters.

If you enjoy Seen & Unseen, would you consider making a gift towards our work?
 
Do so by joining Behind The Seen. Alongside other benefits, you’ll receive an extra fortnightly email from me sharing my reading and reflections on the ideas that are shaping our times.

Graham Tomlin
Editor-in-Chief