Explainer
AI
Belief
Creed
5 min read

Whether it's AI or us, it's OK to be ignorant

Our search for answers begins by recognising that we don’t have them.

Simon Walters is Curate at Holy Trinity Huddersfield.

A street sticker displays multiple lines reading 'and then?'
Stephen Harlan on Unsplash.

When was the last time you admitted you didn’t know something? I don’t say it as much as I ought to. I’ve certainly felt the consequences of admitting ignorance – of being ridiculed for being entirely unaware of a pop culture reference, of being found out that I wasn’t paying as close attention to what my partner was saying as she expected. In a hyper-connected age when the wealth of human knowledge is at our fingertips, ignorance can hardly be viewed as a virtue. 

A recent study on the development of artificial intelligence holds out more hope for the value of admitting our ignorance than we might have previously imagined. Despite wide-spread hype and fearmongering about the perils of AI, our current models are in many ways developed in similar ways to how an animal is trained. An AI system such as ChatGPT might have access to unimaginable amounts of information, but it requires training by humans on what information is valuable or not, whether it has appropriately understood the request it has received, and whether its answer is correct. The idea is that human feedback helps the AI to hone its model through positive feedback for correct answers, and negative feedback for incorrect answers, so that it keeps whatever method led to positive feedback and changes whatever method led to negative feedback. It really isn’t that far away from how animals are trained. 

However, a problem has emerged. AI systems have become adept at giving coherent and convincing sounding answers that are entirely incorrect. How has this happened? 

This is a tool; it is good at some tasks, and less good at others. And, like all tools, it does not have an intrinsic morality. 

In digging into the training method for AI, the researchers found that the humans training the AI flagged answers of “I don’t know” as unsatisfactory. On one level this makes sense. The whole purpose of these systems is to provide answers, after all. But rather than causing the AI to return and rethink its data, it instead developed increasingly convincing answers that were not true whatsoever, to the point where the human supervisors didn’t flag sufficiently convincing answers as wrong because they themselves didn’t realise that they were wrong. The result is that “the more difficult the question and the more advanced model you use, the more likely you are to get well-packaged, plausible nonsense as your answer.” 

Uncovering some of what is going on in AI systems dispels both the fervent hype that artificial intelligence might be our saviour, and the deep fear that it might be our societal downfall. This is a tool; it is good at some tasks, and less good at others. And, like all tools, it does not have an intrinsic morality. Whether it is used for good or ill depends on the approach of the humans that use it. 

But this study also uncovers our strained relationship with ignorance. Problems arise in the answers given by systems like ChatGPT because a convincing answer is valued more than admitting ignorance, even if the convincing answer is not at all correct. Because the AI has been trained to avoid admitting it doesn’t know something, all of its answers are less reliable, even the ones that are actually correct.  

This is not a problem limited to artificial intelligence. I had a friend who seemed incapable of admitting that he didn’t know something, and whenever he was corrected by someone else, he would make it sound like his first answer was actually the correct one, rather than whatever he had said. I don’t know how aware he was that he did this, but the result was that I didn’t particularly trust whatever he said to be correct. Paradoxically, had he admitted his ignorance more readily, I would have believed him to be less ignorant. 

It is strange that admitting ignorance is so avoided. After all, it is in many ways our default state. No one faults a baby or a child for not knowing things. If anything, we expect ignorance to be a fuel for curiosity. Our search for answers begins in the recognition that we don’t have them. And in an age where approximately 500 hours of video is uploaded to YouTube every minute, the sum of what we don’t know must by necessity be vastly greater than all that we do know. What any one of us can know is only a small fraction of all there is to know. 

Crucially, admitting we do not know everything is not the same as saying that we do not know anything

One of the gifts of Christian theology is an ability to recognize what it is that makes us human. One of these things is the fact that any created thing is, by definition, limited. God alone is the only one who can be described by the ‘omnis’. He is omnipotent, omnipresent, and omniscient. There is no limit to his power, and presence, and knowledge. The distinction between creator and creation means that created things have limits to their power, presence, and knowledge. We cannot do whatever we want. We cannot be everywhere at the same time. And we cannot know everything there is to be known.  

Projecting infinite knowledge is essentially claiming to be God. Admitting our ignorance is therefore merely recognizing our nature as created beings, acknowledging to one another that we are not God and therefore cannot know everything. But, crucially, admitting we do not know everything is not the same as saying that we do not know anything. Our God-given nature is one of discovery and learning. I sometimes like to imagine God’s delight in our discovery of some previously unknown facet of his creation, as he gets to share with us in all that he has made. Perhaps what really matters is what we do with our ignorance. Will we simply remain satisfied not to know, or will it turn us outwards to delight in the new things that lie behind every corner? 

For the developers of ChatGPT and the like, there is also a reminder here that we ought not to expect AI to take on the attributes of God. AI used well in the hands of humans may yet do extraordinary things for us, but it will not truly be able to do anything, be everywhere, or know everything. Perhaps if it was trained to say ‘I don’t know’ a little more, we might all learn a little more about the nature of the world God has made. 

Article
Belief
Community
Creed
Football
Sport
7 min read

Liverpool's title win shows us that we’re built for community

Answering the question of who do we belong to.
Amid celebrating football fans, one stands on top of a kiosk with outstretched arms.
Liverpool fans celebrate outside their stadium.
Jonathan Rowlands.

“A Liverbird upon my chest 

We are men of Shankly’s best 

A team that plays the Liverpool way 

And wins the Championship in May” 

This is the song that has thundered around Anfield this season. A prophecy willed into existence amidst the departure of Jürgen Klopp, Liverpool’s Shankly for the twenty-first century. Surely not? 

But then.  

Arsenal drop points and Manchester City drop points and Liverpool don’t drop points. Again and again and again, until Liverpool needs just one more point to make the song a reality. The next game? Spurs at Anfield. At Anfield. As fate would have it, my wife and I had front-row tickets, thanks to my father- and mother-in-law booking a fortunately timed (for us, anyway) holiday and not being able to use their season ticket. (Thanks, Jeff and Janet). 

As we got to the stadium the place thrummed with anticipation. Liverpool is a city that loves to sing, and to dance, and to cuddle; a city built for joy and for love. And here is Liverpool in all its splendour, drenched in glorious, league-winning sunshine, as people sing and dance and cuddle. Most people here won’t have a ticket; Anfield only holds 60,000. People are here just to be here, to be present; around for when it happens. 

The game kicks off and the noise is deafening. Liverpool only needs to avoid defeat in the next ninety minutes and the league is theirs. Spurs, inconsistent all season, surely haven’t got the mettle to get anything from the game. Have they? 

But then.  

Spurs score. An unmarked header from a corner. As simple as it gets. Former Liverpool player Dom Solanke, no less. It was never going to be easy. 2025 marks the twentieth anniversary of the Miracle of Istanbul; if any club knows how to make a game of football difficult for themselves, it’s Liverpool. The ground turns from jubilant to tense. 

But then.  

Salah passes to Szoboszlai who passes to Diaz who scores. Three short passes and Spurs are carved open and all our wildest dreams have come true. 

But then.  

Flag’s up. Offside. No goal. Doesn’t count. Was it Szoboszlai or Diaz offside? Was it close? Doesn’t matter. The ground turns from jubilant to tense. 

But then.  

VAR – which I’ve always said was really good, actually, I promise – overturns the flag. Goal. Liverpool are level. The ground erupts. But there’s still work to do. While a draw would see Liverpool over the line, there’s a lot of football left to go before the ninety minutes is up  

And so Liverpool press and press and press and press. They hound Spurs, hassle them, harass them. Ryan Gravenberch has the ball on the edge of their box and is almost certainly fouled. The ref – who, to his credit, did his utmost to try and ensure a game of football didn’t break out because we wouldn’t possibly want that – decides otherwise. Nothing to see here. Play on.  

But then. 

Alexis Mac Allister picks up the loose ball, takes a touch, and thumps it – properly wallops it – right into the top corner. Anfield shakes and I’m being hugged by someone from somewhere unseen. Now is the time when it happens, when we win the thing we’ve waited so long to win. Being a football fan doesn’t get better than this. 

But then.  

It does. Liverpool have a corner. The ball comes in, Cody Gakpo collects, wriggles, turns, shoots, scores. No coming back for Spurs now. Bedlam. Pandemonium. Carnage. He runs to the corner nearest us, top off, a message on his vest underneath. Daylight.  

“What does his shirt say?” my wife asks. I strain, trying to see, but I can barely remember my own name at this point so I can hardly be expected to read now, can I? 

But then. 

There he is, just meters from us, walking back with his top still off, the message clear: 

I belong to Jesus 

There are two more goals in the second half and the game finishes 5-1 and Liverpool are champions. But honestly, it was all over bar the singing at half-time. And there was a lot of singing still to do. Each player worthy of their own song, the club’s past eulogised over in verse and chorus. And Liverpool’s past means they are no stranger to success. This league title means they are now indisputably, by any metric going, England’s most successful football club. (Hiya, Sir Alex, if you’re reading this). 

But the Premier League has remained oddly elusive: this is only the second time the club has won the competition since it formed in 1992 (although they had won eighteen top-flight titles prior to this; there was, I’m told, still football before the early 90s). And the last league win came at the start of lockdown.  

What’s the point of winning if I can’t be there to hug you and you and you and you?

Look: I celebrated that Covid League title; of course I did. But it felt odd, and the oddness has only increased as normality has gradually returned to life since the pandemic. My wife has a picture of me opening a bottle of champagne in our otherwise empty living room. The players life the trophy in an otherwise empty stadium. With hindsight, there’s an unavoidably melancholy tinge to the whole thing. You spend your life imagining what it’ll be like to win the Big Shiny Thing and then it happens when it’s illegal to leave your house (or something; lockdown is just a big blur to me at this point). 

But then.  

2025 rolls around and we get to do it again. Together. Even the ones who don’t have tickets are there. Everyone is there. Together. And all the while I can’t stop thinking about Cody Gakpo with his top off. I Belong to Jesus.  

Gakpo’s a weird footballer, truth be told. He’s unbelievably technically gifted, rapid, and yet somehow enormous, too. He’s scored hugely significant goals for Liverpool. And yet, he’s unlikely to be anyone’s favourite player. He lacks the unflappable brilliance of Rolls-Royce Centre Back Virgil Van Dijk, the sheer inevitability and perfection of Mo Salah, or even the outright gets-you-on-your-feet electricity of Luis Diaz. He's unlikely to be named Player of the Year or to have a statue outside Anfield when he retires. But there he is: 60,000 feral scousers wrapped around his finger, the eyes of the footballing world on him. And what’s his message to them? I belong to Jesus

I don’t know much about economics, but I’m told often that things are only worth what people are willing to pay for them. This is certainly true of footballers, anyway: one player might be worth significantly more to one club over another. But, in Christ, His infinitely valuable perfect Son, God declares that you and I are of infinite value. The One who’s judgement is perfect and faultless has decided you are worth the incalculable cost of His perfect and faultless Son. And so you are. It’s just a matter of simple economics.  

I forget this so often, that I am Jesus’ gift to Himself. I find it so hard to imagine myself as a gift. But there I am. I belong to Jesus. I didn’t know what to expect when we turned up to Anfield, but it certainly wasn’t a reminder of the worth Christ has placed on my very existence. But there I am. I belong to Jesus. And so does Cody Gakpo.  

The reason the Covid title feels so melancholy is that we couldn’t celebrate together. What’s the point of winning if I can’t be there to hug you and you and you and you? Liverpool’s League win, the euphoria that came with being able to share that win together with other people, gives us some slight sliver of a glimpse into the value Jesus Himself places in sharing His life with us. I reckon Cody Gakpo knows this, too. Because he knows he belongs to Jesus. He knows that he is the prize Jesus has won for himself. He is Jesus’ Premier League winning win at Anfield. Jesus wants to spend eternity with Cody Gakpo more than 60,000 feral scousers want to win the League. He wants to spend eternity with me and with you and with that person you find deeply annoying.  

It’s really easy for this all to sound saccharine and trite. “Ooh I went to a football match and it was like a big party in heaven, isn’t that nice?” But there is some truth to the glibness here. Football is better together because humans are made for togetherness. And this is seen no clearer than in Jesus’ desire to win togetherness with us, through his faithful and obedient life of sacrifice. 

As Cody Gakpo would say: I belong to Jesus. Or, as the Kop sang on repeat: Liverpool! Hallelujah, Hallelujah! 

Celebrate our 2nd birthday!

Since Spring 2023, our readers have enjoyed over 1,000 articles. All for free. 
This is made possible through the generosity of our amazing community of supporters.

If you enjoy Seen & Unseen, would you consider making a gift towards our work?

Do so by joining Behind The Seen. Alongside other benefits, you’ll receive an extra fortnightly email from me sharing my reading and reflections on the ideas that are shaping our times.

Graham Tomlin
Editor-in-Chief