Article
AI - Artificial Intelligence
Belief
Digital
8 min read

When tech holds us captive, here’s how to find liberation

The last of a three-part series exploring the implications of technology.

James is Canon Missioner at Blackburn Cathedral. He researches technology and theology at Oxford University.

A person wearing a heavy backpack of tech, connected by tangled cables to other technology behind him, walks towards a simpler space.

In my previous article, I outlined Heidegger’s suspicions about the technological age in which we live. We noticed that Heidegger saw a ‘way of being’ which lay underneath all the tech that fills our lives and that as members of a technological society, we have been shaped, or you could say ‘discipled’, to live in a certain way. This ‘way of being’, the essence of technology, is to see everything in the world primarily as a collection of tools and resources to be extracted as and when they are needed.  

In contrast with the technology optimists that we looked at in the first article, Heidegger wants us to see that modern technology is not made up of neutral tools to be used for good or bad, nor is it simply a natural extension of human activity that we have been doing since the stone age. Modern technology has shaped a technological society and the members of that society, so that we position everything in the natural world (including ourselves and our neighbours) into resources to be mined. 

So, if that is Heidegger’s diagnosis of modern technology – which he dubbed Gestell, what can we do about it? What is Heidegger’s solution to the problem that he identified? Is there a way to live free of the Gestell of modern technology? However, before we get to that question we first have to ask if it’s actually possible to do anything. Because, if Heidegger’s view of modern technology is correct and our thinking and being in the world have been so shaped by the essence of technology, we might be stuck within a way of thinking that has shaped us with no way to change.  

A method or technique is simply a technology of self-transformation and therefore keeps us entrapped within the technological essence. 

There are two reasons why we might not be able to fix the problem of technology that Heidegger has revealed to us.  

Firstly, the problem of being trapped within a system that has formed our thinking: How could we think our way out of this technological age if we have already been shaped by that age’s way of being in the world? If the technological system is as totalising and has so powerfully shaped the minds of people within the society in the way that Heidegger suggests it would seem almost impossible to think beyond or around the system and therefore break out of it.  

Secondly, there is the problem of using technological thinking to solve the problem of technological thinking. This second point is a natural extension of the first: within a technological society it will feel most natural to devise a series of techniques or methods that could be used to set people free from the technological age but, because they are techniques, they would do nothing more than reinforce the problems of technological thinking. Or to put it another way, we need a new way of thinking and being in the world that does not lead to just another method. A method or technique is simply a technology of self-transformation and therefore keeps us entrapped within the technological essence. Self-help books are the most obvious example of this. As Brian Brock says, “What must at all costs be avoided is trying to meet the problems raised by technological thinking using yet another technological or formalist decision-making method. The problem of technology lies in its addiction to methods of thinking and perceiving.”

Heidegger’s solution to the problem of Gestell is to invite members of a technological society to live open-handedly rather than grasping at the natural world. 

Heidegger’s proposed solution to Gestell lies in another German word: Gelassenheit. If Gestell was about ‘positionality’, or ‘enframing’ then Gelassenheit refers to ‘releasement’, ‘tranquility’ or ‘letting things be for themselves’.  

Heidegger develops the term Gelassenheit by inviting his readers to reject the desire that they find within themselves to force the natural world to conform to their needs. Secondly, and similarly, to invite the world around to present itself to the person rather than for the person. Heidegger’s solution to the problem of Gestell is to invite members of a technological society to live open-handedly rather than grasping at the natural world. The solution he offers is at the level of desire rather than activity. This is Heidegger’s only option given the diagnosis, if he were to offer a step-by-step solution to the problem of Gestell or a set of activities he would only be enframing the problem of enframing: one cannot use techniques to solve the problems of a technological age.  

As Christopher Merwin says, “Heidegger’s account of releasement is neither a wholly active not, a wholly passive disposition… Heidegger is not a Neo-Luddite, and he does not think we can or should entirely abandon technology. Gelassenheit is not meant to overcome technology, but to place in check the tendency of technology to render everything into an object for use and production… Gelassenheit releases us from the danger of technology and opens us to alternative ways of relating to reality.”

Social media turns the human beings who use it into the content that it sells, we have become the resource that the machine is mining. 

As a Christian and a priest in the Church of England, there is a lot about Heidegger’s analysis of our technological age that I find very compelling. I instinctively resonate with his existential description of the essence of modern technology as Gestell. When I observe my own habits, and when I listen to the stories of my parishioners, I see example after example of the technology in our lives training our sensibilities to treat the natural world as nothing more than a resource to be plundered for our needs and pleasures.  

I think Heidegger’s concept of Gestell gives a real insight into why we are so far failing to curb our use of fossil fuels despite the near universal consensus that it would be a good and right thing to do. As a society, we have become conditioned to see nature as nothing more than a source of fuel to be harnessed. Our societal addiction to hydrocarbons begins with the assumption that oil is there for our use. It is only the Gestell mindset of a technological age which would make that assumption: oil isn’t there to be for itself but is instead positioned within the inventory as a useful and therefore valuable commodity to be harvested and deployed.  

Beyond the natural resources of the creation within which we live, I see Heidegger’s analysis of Gestell at work in the attitudes of people to one another. It is becoming increasingly hard not to treat other human beings as nothing more than resources to be used or discarded depending on whether they fulfil their purpose or not. The ‘intention’ of the social media algorithm (obviously, this is an anthropomorphism: algorithms don’t have intentions) is to turn each of its users into content creators. We are encouraged to post, like, and share and we often fail to notice that the content we are ‘creating’ is ourselves. Social media turns the human beings who use it into the content that it sells, we have become the resource that the machine is mining. And while social media provides a stark example of human beings becoming little more than resources to be harvested, the effects of this technological mindset are not restricted to the virtual environment. When I fail to notice to person across the counter from me in the coffee shop, or the Uber driver, or the sales assistant, I am slipping into the Gestell mindset which characterises the problem of technology. 

While I think Heidegger articulates the problem of technology more clearly and insightfully than almost anyone else in the modern era, I think his solution would benefit from deeper reflection on the Christian tradition. 

Here we find a person through whom our minds can be transformed, who can set us free from the patterns of thinking of this world, who can reshape our desires. 

Firstly, within the Christian tradition, there has long been the recognition of competing forces of discipleship. In the Christian worldview there is no neutral space of existence, our attitudes and desires are always being trained by one thing or another. In his letter to the church in Rome, Paul puts it like this: “Do not be conformed to this world, but be transformed by the renewing of your minds, so that you may discern what is the good and acceptable and perfect will of God.”  Paul tells us that ‘the world’, or in our case ‘the essence of modern technology’, is constantly pulling our thinking into conformity with it. But Paul goes on to point us to something that Heidegger cannot, the voice from outside the system. In the face of a totalising and all-compassing technological society which en-fames everything as a resource waiting to be used, Heidegger’s encouragement is Gelassenheit, to, by force of will, release yourself and the world from the drive to Gestell. Heidegger has no other hope than the willpower of the individual to liberate themselves from the system because he has no other site of hope, nothing outside the system. Paul on the other hand points us to God. A source of transformation and life that is not conformed to the world and is not dependent on the world for existence but nevertheless, by an act of grace, has chosen to reveal himself within the world for the sake of the world. Here we find a person through whom our minds can be transformed, who can set us free from the patterns of thinking of this world, who can reshape our desires. This is the gift of prayer, a space to be and to allow God and the world to be. For many Christians, the experience of prayer is that through sheer inactivity and silence, they are (slowly, sometimes imperceptibly) transformed.  

However, Heidegger alerted us to a significant difficulty in finding our way out of the technological mindset. Am I suggesting that we turn God into a method for transforming our minds so that we might escape the pitfalls of modern technological thinking? I hope not. While it is certainly possible to attempt to turn prayer into a technique for getting God to give you what you want, that is not what I’m suggesting here. I’m aiming instead of the sort of prayer that Mother Teresa famously described when she was once asked in an interview, "What do you say when you pray?" She replied, "Nothing, I just listen." The reporter then asked, "Well then, what does God say to you?" To which she answered: "Nothing much, He listens too."  

Article
Comment
Digital
Sustainability
5 min read

Big Tech is gaslighting us into waste

After being nudged to ditch yet another working device, I’ve had enough

Jean is a consultant working with financial and Christian organisations. She also writes and broadcasts.

A flat screen on a desk displays a colourful pattern.
BoliviaInteligente on Unsplash,

I wasn’t supposed to write this article. Actually, I was going to about a month ago. But I decided against it because I had a good experience with a Big Tech company, but today I changed mind. Let me start from the beginning.  

Back in 2018, I bought a Samsung flatscreen TV for a flat I was renting in Southfields, if you don’t know South London well, that’s basically Wimbledon. I had just moved back to London. I remember I was excited about it because I hadn’t bought a TV for any of the other places I had lived in. I remember doing all the research. I wanted a Samsung because I am not an Apple person. I couldn’t afford the latest Samsung flatscreen, so I got a mid-range one. It was just as good as I thought it was going to be. In fact, I was pleasantly surprised by the quality for the price I paid. 

When I moved back home during the pandemic, it became the kitchen TV and is still going strong. This Samsung TV is fantastic. The picture is crisp. If I am streaming a show in HD, it gets even better, noticeably better. Compared to the new, bigger TV, in the front room, it’s like night and day. Imagine my surprise when, some of the apps I regularly use on my good old kitchen TV stopped working. The TV works perfectly, but the apps no longer support my TV. In other words, Samsung and the app providers want me to buy a new TV when my TV is not broken. How can I throw away or upgrade a TV that isn’t broken? 

Now you might be thinking it’s not necessarily a deep concern to hold. But this has happened to me before. My tablet, yup, another Samsung product, works perfectly well. It does what I want it to do. I bought it in 2020. I have no need, reason or desire to upgrade or buy another tablet. I was absolutely fine. That is until earlier this year, when Samsung rolled out a software update. My phone was updated automatically. The user interface changed, security is better and Gemini, Google’s version of ChatGPT, has been integrated into my search engine. The update was so transformative, that I questioned why my tablet also hadn’t updated automatically. I kept refreshing the updates screen, hoping it would come through, but nothing happened. So, as any self-respecting millennial would, I googled it.  

What did I find? Samsung is no longer providing updates for my tablet. It is five years old, how does that even make sense? Again, I find myself with a working product, no scratches, no malfunctions, no problems whatsoever. A product I love but I am again being forced to eventually ‘throw it’ because Samsung have stopped providing software updates for it.  

In sharp contrast to Samsung's sudden obsolescence in my life, I was left delighted after, yet another tech fail instead led to a positive outcome. Last month, the screen on my Fitbit suddenly stopped working. My steps and sleep were still being captured and recorded in the app, I just couldn’t see anything, including tell the time.  As you would expect, I thought, ‘Here we go again, another Big Tech company forcing me to buy another product’. I had determined I wasn’t buying a new Fitbit. Instead, I decided I would contact Google. In the Fitbit app, you can get Google to call you back. So, I did and immediately, I found myself speaking to a lovely gentleman in San Francisco. Within five minutes, we concluded that there was a genuine fault. I sent my broken Fitbit off and two days later I received a refurbished replacement. After this experience, I felt okay again about Big Tech. I was in a good place, no need to write this article. Until today.  

This afternoon, as I opened Microsoft Word. There was an announcement. From 14th October 2025, Microsoft will no longer support Office 2019. I am actually shaking my head in disappointment as I type this. Why is this a big deal? When I bought my PC in 2020, I made a deliberate choice to buy the packaged version of Microsoft Office and make a one-off payment. I did not want to entertain or engage in Microsoft’s attempt to turn a packaged good product, Office, into a subscription product Microsoft 365, to extract more money from me in the long run. But here I am again, being forced to do away with a perfectly good, working product by another Big Tech company all in the name of profit.  

These things annoy me because I am being coerced into making choices that go against my value system. I would not describe myself as overtly climate conscious, but I am against waste. I do not subscribe to the idea of a culture that creates and fosters a society driven by consumerism at the behest of profit. Whilst Microsoft, isn’t asking me to throw away a physical product, its actions are causing me to think it is okay to do away with a perfectly decent product for no good reason. The only reason why Samsung and Microsoft are forcing me to change my working products, products that I am happy with is, so that they make more money. I am loyal to them. I have nowhere else to go. They provide a good service we have all encountered, the gradual, then sudden decline of our phone batteries around about the 18-month mark. Another example of unnecessary waste.  

It all feels a little disheartening. We can no longer take these brands’ values at face value. Excellence and quality no longer mean superiority and long lasting. Instead, they mean ‘excellent until we release a new version next year when you ought to buy again or else we will stop supporting you’. No wonder we are all slightly suspicious of Big Tech, we don’t believe they represent what they say represent. We no longer trust that their ‘yes means yes and their no means no’. 

Sadly, in politics the climate discussion has been reduced to a debate around the viability of achieving net-zero in x many years. But what would happen if we broadened out the conversation, and we looked a little bit deeper into the areas of genuine waste. Areas where our consumerist profit driven approach is forcing us to waste rather than steward the world’s limited resources. What would it look like if governments held corporations accountable for practices that force consumers to buy more than they need? Not to stifle innovation or growth but to stop waste. I don’t want to throw away my phone, tablet or TV but sadly Samsung is forcing me to. That just can’t be right. 

Support Seen & Unseen

Since Spring 2023, our readers have enjoyed over 1,500 articles. All for free. 
This is made possible through the generosity of our amazing community of supporters.

If you enjoy Seen & Unseen, would you consider making a gift towards our work?
 
Do so by joining Behind The Seen. Alongside other benefits, you’ll receive an extra fortnightly email from me sharing my reading and reflections on the ideas that are shaping our times.

Graham Tomlin
Editor-in-Chief