Article
AI - Artificial Intelligence
Culture
10 min read

We’ll learn to live with AI: here’s how

AI might just help us with life’s dilemmas, if we are responsible.

Andrew is Emeritus Professor of Nanomaterials at the University of Oxford. 

Two construction workers stand and talk with a humanoid AI colleague.
Nick Jones/Midjourney.ai

Anxiety about algorithms is nothing new.  Back in 2020, It was a bad summer for the public image of algorithms. ‘I am afraid your grades were almost derailed by a mutant algorithm’, the then Prime Minister told pupils at a school. No topic in higher education is more sensitive than who gets a place at which university, and the thought that unfair decisions might be based on an errant algorithm caused understandable consternation. That algorithms have been used for many decades with widespread acceptance for coping with examination issues ranging from individual ill health to study of the wrong set text by a whole school seems quietly to have slipped under the radar.  

Algorithmic decision-making is not new. Go back thousands of years to Hebrew Deuteronomic law: if a man had sex with a woman who was engaged to be married to another man, then this was unconditionally a capital offence for the man. But for the woman it depended on the circumstances. If it occurred in a city, then she would be regarded as culpable, on the grounds that she should have screamed for help. But if it occurred in the open country, then she was presumed innocent, since however loudly she might have cried out there would have been no one to hear her. This is a kind of algorithmic justice: IF in city THEN woman guilty ELSE woman not guilty.  

Artificial intelligence is undergoing a transition from classification to decision-making. Broad artificial intelligence, or artificial general intelligence (AGI), in which the machines set their own goals, is the subject of gripping movies and philosophical analysis. Experts disagree about whether or when AGI will be achieved. Narrow artificial intelligence (AI) is with us now, in the form of machine learning. Where previously computers were programmed to perform a task, now they are programmed to learn to perform a task.  

We use machine learning in my laboratory in Oxford. We undertake research on solid state devices for quantum technologies such as quantum computing. We cool a device to 1/50 of a degree above absolute zero, which is colder than anywhere in the universe that we know of outside a laboratory, and put one electron into each region, which may be only 1/1000 the diameter of a hair on your head. We then have to tune up the very delicate quantum states. Even for an experienced researcher this can take several hours. Our ‘machine’ has learned how to tune our quantum devices in less than 10 minutes.  

Students in the laboratory are now very reluctant to tune devices by hand. It is as if all your life you have been washing your shirts in the bathtub with a bar of soap. It may be tedious, but it is the only way to get your shirts clean, and you do it as cheerfully as you can … until one day you acquire a washing machine, so that all you have to do is put in the shirts and some detergent, shut the door and press the switch. You come back two hours later, and your shirts are clean. You never want to go back to washing them in the bathtub with a bar of soap. And no one wants to go back to doing experiments without the machine. In my laboratory the machine decides what the next measurement will be.  

Suppose that a machine came to know my preferences better than I can articulate them myself. The best professionals can already do this in their areas of expertise, and good friends sometimes seem to know us better than we know ourselves. 

Many tasks previously reserved for humans are now done by machine learning. Passport control at international airports uses machine learning for passport recognition. An experienced immigration officer who examines one passport per minute might have seen four million faces by the end of their career. The machines were trained on fifty million faces before they were put into service. No wonder they do well.  

Extraordinary benefits are being seen in health care. There is now a growing number of diagnostic studies in which the machines outperform humans, for example, in screening ultrasound scans or radiographs. Which would you rather be diagnosed by? An established human radiologist, or a machine with demonstrated superior performance? To put it another way, would you want to be diagnosed by a machine that knew less than your doctor? Answer: ‘No!’ Well then, would you want to be diagnosed by a doctor who knew less than the machine? That’s more difficult. Perhaps the question needs to be changed. Would you prefer to be treated by a doctor without machine learning or by a doctor making wise use of machine learning?  

If we want humans to be involved in decisions involving our health, how much more in decisions involving our liberty. But are humans completely reliable and consistent? A peer-reviewed study suggested that the probability of a favourable parole decision depended on whether the judges had had their lunch. The very fact that appeals are sometimes successful provides empirical evidence that law, like any other human endeavour, involves uncertainty and fallibility. When it became apparent that in the UK there was inconsistency in sentencing for similar offences, in what the press called a postcode lottery, the Sentencing Council for England and Wales was established to promote greater transparency and consistency in sentencing. The code sets out factors which judges must consider in passing sentence, and ranges of tariffs for different kinds of crimes. If you like, it is another step in algorithmic sentencing. Would you want a machine that is less consistent than a judge to pass sentence? See the sequence of questions above about a doctor.  

We may consider that judicial sentencing has a special case for human involvement because it involves restricting an individual’s freedom. What about democracy? How should citizens decide how to vote when given the opportunity?  Voter A may prioritise public services, and she may seek to identify the party (if the choices are between well identified parties) which will best promote education, health, law and order, and other services which she values. She may also have a concern for the poor and favour redistributive taxation. Voter B may have different priorities and seek simply to vote for the party which in his judgement will leave him best off. Other factors may come into play, such as the perceived trustworthiness of an individual candidate, or their ability to evoke empathy from fellow citizens.  

This kind of dilemma is something machines can help with, because they are good at multi-objective optimisation. A semiconductor industry might want chips that are as small as possible, and as fast as possible, and consume as little power as possible, and are as reliable as possible, and as cheap to manufacture as possible, but these requirements are in tension with one another. Techniques are becoming available to enable machines to make optimal decisions in such situations, and they may be better at them than humans. Suppose that a machine came to know my preferences better than I can articulate them myself. The best professionals can already do this in their areas of expertise, and good friends sometimes seem to know us better than we know ourselves. Suppose also that the machine was better than me at analysing which candidate if elected would be more likely to deliver the optimal combination of my preferences. Might there be something to be said for benefitting from that guidance?  

If we get it right, the technologies of the machine learning age will provide new opportunities for Homo fidelis to promote human flourishing at its best.

By this point you may be sucking air through your intellectual teeth. You may be increasingly alarmed about machines taking decisions that should be reserved for humans. What are the sources of such unease? One may be that, at least in deep neural networks, the decisions that machines make may be only as good as the data on which they have been trained. If a machine has learned from data in which black people have an above average rate of recidivism, then black people may be disadvantaged in parole decisions taken by the machine. But this is not an area in which humans are perfect; that is why we have hidden bias training. In the era of Black Lives Matter we scarcely need reminding that humans are not immune to prejudice.  

Another source of unease may be the use to which machine learning is put for commercial and political ends. If you think that machine learning is not already being applied to you, you are probably mistaken. Almost every time you do an online search or use social media, the big data companies are harvesting your data exhaust for their own ends. Even if your phone calls and emails are secure, they still generate metadata. European legislation is better than most, and the Online Safety Act 2023 will make the use of Internet services safer for individuals in the United Kingdom. But there is a limit to what regulation can protect, and 2024 is likely to see machine learning powerfully deployed to sway voters in elections in half the world. Targeted persuasion predates AI, as Othello’s Iago knew, but machine learning has brought it to an unprecedented level of industrialisation, with some of the best minds in the world paid some of the highest salaries in the world to maximise the user’s screen time and the personalisation of commercial and political influence.  

Need it be so? In some ways advances in machine learning are acting as the canary in the mine, alerting us to fundamental questions about what humans are for, and what it means to be human. The old model of Homo economicus—rational, selfish, greedy, lazy man—has passed its sell-by date. It is being replaced by what I like to call Homo fidelis—ethical, caring, generous, energetic woman and man. For as long as AGI remains science fiction, it is up to humans to determine what values the machines are to implement. If we get it right, the technologies of the machine learning age will provide new opportunities for Homo fidelis to promote human flourishing at its best.  

Whatever the future capabilities of machines, they cannot be morally load-bearing because humans are self-aware and mortal, whereas machines are not.

Paul Collier and John Kay

Christians have been thinking about what it means to be human for two millennia, building on what came before, and so they ought to have something to contribute to how humans flourish. In It Keeps Me Seeking, my co-authors and I ask our readers to imagine that they were writing about three thousand years ago for people who knew nothing of modern genetics or psychological science about what it means to be human. ‘You are writing for a storytelling culture, and so you would probably put it in the form of a story. Let’s say you set it in a garden. The garden is pleasant, but it is also designed for character formation, and so there is work to do, and also the possibility for a hard moral choice. You want to convey that humans need social interactions (for the same reason that solitary confinement is a severe punishment), and so you try the literary thought experiment of having one solitary man and letting him encounter animals and name them. Animals can be useful and they can be good company. But ultimately no animals, not even a dog, are fully satisfactory as partners in work and companions in life. Humans need humans. An enriching component of human relationships is sex. So, the supreme gift to the solitary man in our story is companionship with an equal who is both like and unlike; a woman. It is hardly a complete account, but it is a good start. Oh, and there is one other aspect. They should be free of the shame which lies at the root of so much psychological disorder.’  

As far as it goes, would you regard such an account as complete? If not, what would you add next? You can see where this is going. To be human you need to be responsible. So, you let the humans face the moral choice. You can even include an element of disinformation to make the choice harder. And then when it goes horribly wrong you let them discover that they are responsible for their actions, and that blaming one another does not help. If you have God in your story, then (uniquely for the humans) responsibility consists of accountability to God. This is how human distinctiveness was addressed in early Jewish thought. As an early articulation that to be human means to be responsible, the story of Adam and Eve is unsurpassed.  

In Greed is Dead, Paul Collier and John Kay reference Citizenship in a Networked Age as brilliantly elucidating the issue of morally pertinent decision-taking. They write, ‘Whatever the future capabilities of machines, they cannot be morally load-bearing because humans are self-aware and mortal, whereas machines are not. Machines can be used not only to complement and enhance human decision-making, but for bad: search optimisation has already morphed into influence-optimisation. We must keep morally pertinent decision-taking firmly in the domain of humanity.’  

The nature of humanity includes responsibility—for wise use of machine learning and much more besides. Accountability is part of life for people with widely differing philosophical, ethical, and religious world views. If we are willing to concede that accountability follows responsibility, then we should next ask, ‘Accountable to whom?’ 

Review
Books
Culture
Digital
Leading
5 min read

How a card game, going off-grid, and a great teacher, shaped Bill Gates

A new biography explores the man who shaped the digital decades

Krish is a social entrepreneur partnering across civil society, faith communities, government and philanthropy. He founded The Sanctuary Foundation.

Bill Gates talks from behind a table with a small sign bearing his name.
Bill Gates.
European Parliament, CC BY 4.0, via Wikimedia Commons

It is hard to find Bill Gates the man behind Bill Gates the tech billionaire. The founder of Microsoft is consistently portrayed in the media solely through the lens of wealth, influence and innovation, and with good reason. For decades he has ranked one of the richest men in the world with a net worth of around $113 billion, and his most recent operating system running on over 400 million devices around the world.  

But in the first instalment of his planned three-volume biography Bill Gates reveals something of his personal story - of the rituals, coincidences and relationships that have shaped the man who, like it or not, is shaping all our lives

As someone who grew up riding the wave of the technological revolution of the 1970s, 80s and 90s, I found Bill Gates’ deeply personal portrait particularly fascinating. But the themes of his book resonate even wider - the way he talks about relationship and risk, inclusion and inspiration, memory and morals, are poignant however much time you spend on your computer and however much money you have in your pocket.  

Hearts with Grandma shaped Gates’ childhood 

The powerful influence of Gates’ family, particularly his grandmother, is unmistakable. The biography opens and closes with the woman who called him “Trey,” recognizing his place as the third William Henry Gates in the family. Their close bond developed over the card table, where Gates sat in awe of her mental sharpness. Even into old age she regularly beat him at her favourite game, Hearts. It’s likely not a coincidence that this game made it into Microsoft’s early operating systems: Gates’ way of sharing something of his grandmother with the world. But Hearts was more than a card game. It symbolises the space Gates was offered to learn strategy, logic and focus. It was a levelling of the playing field across generations and an opportunity to discover and refine his sense of identity, competition and connection.  

I found myself reflecting on my own childhood, and those long dark evenings playing Carrom and Rummikub with my mum, at least until I was seduced by Pacman and Elite on my microcomputer. Then I thought about how that played out with my own children who I once taught to play Uno and Connect 4 and who have subsequently introduced me to the challenges of Catan, Carcassonne, Codenames, Ganz Schon Clever, and so on. Card and table games have had their own mini-revolution since the days of Hearts and Patience: they continue to be the school where early learners develop strategy, connection, and identity.  

Off-grid and online life shaped Gates’ young adult life  

Gates’ childhood, as portrayed in his biography, feels like it belongs to a completely different era. It makes me feel uncomfortable as he describes the way he used to disappear as a teenager on a nine-day hike through the Cascade Mountains in Washington State with friends—no mobile phones, no contact with home. In one remarkable story, his parents managed to reach him by phoning a random stranger in a town along his route. That stranger successfully relayed the message that his family’s planned rendezvous had changed. It’s an image from a different world, one of off-grid trust, risk, and adventure—far from the always-on, hyper-connected digital culture Gates would go on to help create. How ironic that the skills Gates needed to become one of the central architects of digital transformation were formed in the middle of nowhere. The infrastructure of today’s information age—its fluidity, reach, and depth—was birthed in mountain walks, wild camping and lake swimming. 

The image of a young Bill Gates forging resilience and perspective far from the digital world is both nostalgic and instructive. Perhaps the next great innovators won’t emerge from the data diet or coding camps but from tents under the stars and homes where screens are conspicuously absent.  

Gates’ neurodiversity is his superpower 

One of the most important influences that emerges during Gates’ school education was Mrs Blanche Caffiere, the school librarian at View Ridge Elementary in Seattle. She not only managed the library but also invited young Gates to work as her assistant—a role that empowered him, nurtured his curiosity, and profoundly shaped his sense of belonging at school. Socially awkward but intellectually gifted, Gates was given a position of responsibility, and that act of trust and inclusion gave structure to his experience of school as well as a place where he could flourish. It’s a powerful reminder of the transformative role teachers can play—especially those who go beyond the curriculum to draw out the unique gifts of each student.  

In the book’s epilogue, Gates reflects on his neurodiversity:  

“If I were growing up today, I probably would be diagnosed on the autism spectrum… During my childhood, the fact that some people’s brains process information differently from others wasn’t widely understood.” 

 His parents seemed to respond to his difference with patience and ingenuity. While they clearly struggled, they also invested in his education and in supporting his mental health. Instead of framing neurodiversity as a deficit, Gates’ family recognised it as a form of untapped potential. And, on reflection, Gates agrees. Seeing the world differently, he has said, is something he wouldn’t trade. 

These three themes come together in one story that really struck home to me. As a child Bill Gates attended church with his sister, and on one occasion this church issued a challenge: any young person who could memorize the entire Sermon on the Mount would earn a meal at the city’s iconic Space Needle in its lofty rotating restaurant. With his agile brain, his family relationships and his growing resilience Gates memorized the entire passage verbatim, passed the test, and earned his reward.  

Memorising 150 verses is no mean feat, but it wasn’t the end of the story. That challenge sparked a deeper interest, and Gates went on to read the entire Bible from cover to cover. He recognized that discovery as a vital part of his journey toward adulthood, forming part of the moral and intellectual foundation that would shape his later life. 

Gate’s story, as told in this first volume, isn’t just a biography of a tech mogul - it is a window into the formation of a complex human being. What emerges is not just a tale of one success, but a testament to the quiet, often overlooked forces that shape a life, a community, and a moral framework. The time spent with a grandmother, the vision of a school librarian, the stillness of a night spent under the stars, the power of a sacred text:  perhaps here is the true source of the man who is Bill Gates.  

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