Explainer
Confession
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6 min read

Sorry seems to be the hardest word

We all find ways of not simply saying sorry. Not just former prime ministers. Graham Tomlin unpacks why it’s getting harder to say sorry in our culture.

Graham is the Director of the Centre for Cultural Witness and a former Bishop of Kensington.

A politican stands holding a bible, in front of a committee room table. Behind him an audience waits expectantly
Boris Johnson prepares to give evidence to the House of Commons Privileges Committee.

Why is it so hard to say you’re sorry? Over recent weeks we have watched the story unfold of Boris Johnson and the Downing Street parties, his disdain towards the Privileges Committee report suggesting he misled parliament, and his resignation as an MP, insisting he was the victim of a witch-hunt rather than saying he had made a mistake and owning up.

And it’s not just Conservative Prime Ministers. Tony Blair has never quite come clean to say it was a mistake to lead the UK into war against Saddam Hussain on the basis of faulty intelligence on weapons of mass destruction.

Church leaders don’t escape either. Too often in the past, abusers have been shielded and moved on, and when the avoidance is revealed, ways have been found to avoid simply saying sorry. And then we all know the kind of apology that goes “I’m sorry you feel that way” which of course is not an apology at all. 

Saying sorry has always been difficult, but our culture seems to make it even harder. We may not conduct literal witch hunts any more, but we do metaphorical ones.

Confession is difficult. Try it sometime. Next time you make a mistake, resolve to come clean before your friends, your spouse, your partner, your team at work. Confess your sins. Not straightforward, is it? If you find it as hard as I do, then join the club.  

Saying sorry has always been difficult, but our culture seems to make it even harder. We may not conduct literal witch hunts any more, but we do metaphorical ones. If you are found out to have said the wrong thing, admit you have changed your mind, or that you made a horrible mistake, you are likely to get accused of inconsistency, cancelled on social media, sacked from your job, vilified at the court of Twitter. It could mean losing your reputation, your job, your friends and, well, everything.  

A line of books have come out in recent times, pointing out that we live in one of the most censorious of cultures. Andrew Doyle wrote a book called The New Puritans, arguing that identity politics and the social justice movement has spawned a quasi-religious form of cultural revolution, driven by claims to moral purity and tolerating no dissent. Similarly, Noah Rothman wrote The Rise of the New Puritans, identifying progressivism as a movement whose primary goal is to limit happiness. 

They had a strong notion of divine grace which interrupts normal human processes, unlocks hard hearts and kindles new desires in twisted souls. 

Yet perhaps the problem is not so much that we have become too much like the post-reformation Puritans, but that we are fundamentally unlike them. Puritans were a group of Protestants who first emerged in the 16th century, who wanted to ensure that Reformation in England was carried out thoroughly, broadly according to the agenda of John Calvin in Geneva, and not (as they saw it), half-heartedly. The word ‘Puritan’ was in fact invented by the group’s enemies, accusing them of a joyless obsession with purity, an insistence on keeping rules, confessing sins and avoiding pleasures. As always, caricatures tell half, or less than half, of the truth. Of course there were censorious and frowning Puritans, but they also had a profound and ambitious notion of grace and goodness alongside a nuanced moral ecology that we have largely lost.  

The Puritans had a strong notion of the nexus of sin, confession, grace, forgiveness, absolution and the possibility of moral reformation. If your conscience tells you that you had done something wrong, you had best confess it sincerely to God (and possibly to other people as well), which would be followed by the promise of divine forgiveness, which in turn had the potential to bring about a deep change of heart and habit, so that the fault was not repeated again. They had a strong notion of divine grace which interrupts normal human processes, unlocks hard hearts and kindles new desires in twisted souls.    

Now we have lost most of this. If you confess a sin in public, you are very unlikely to receive absolution in the court of Twitter or public esteem. The passing of time may mean people forget what you did and enable some rehabilitation, but forgiveness? Never.  And if you think the likelihood of forgiveness is remote, what is the incentive for confession? You might as well brazen it out, pretend you’ve done nothing wrong, deny all charges, as the alternative is to see your career go down the tubes. 

Moreover, we don’t tend to believe moral change is possible. A leopard never changes his spots, we say with a knowing look. Ex-offenders find it hard to find jobs with a criminal record behind them, and disgraced politicians are unlikely to find a way back into public life.  

We are creatures capable of deep cruelty, malice and selfishness, but also that we are capable of kindness, grace and true humility - that spiritual and moral change is possible.

Now of course there are good reasons for our nervousness about this. Someone with a weakness for booze, sex or vulnerable children might never lose that tendency, and it’s often better to be cautious than to allow an abuser to abuse again. Yet at the same time, Christian moral theology has always held together in some tension a savvy awareness of the depth of human fallibility and self-deception, with a belief in the possibility of deep spiritual and moral change. Christian faith paradoxically holds at the same time the most pessimistic and the most optimistic view of human nature – that we are creatures capable of deep cruelty, malice and selfishness, but also that we are capable of kindness, grace and true humility - that spiritual and moral change is possible. It’s not always easy to spot the genuinely reformed character from the charlatan, but that is where wise discernment and character judgement comes in, holding the tension between naivete and cynicism.   

Back in the day when more people went to church, they at least once a week had an occasion where they were invited to reflect on their sins of the past week, to confess them and receive absolution. That pairing is perhaps the key to the whole thing, and why saying sorry is so hard in contemporary life – because we have not only lost the ability to say sorry, we have also lost the ability to forgive.  

Of course, it’s possible to go through the motions in church of saying you are sorry for your sins. It can be a means of ‘cheap grace’ as the German theologian Dietrich Bonhoeffer used to call it. But we are creatures of habit. Being forced to think back over the past week, the time you spoke to your kids in a harsh way, told a white lie to get out of trouble, or forgot to phone someone who needed help because you were just too busy, somehow alerts you to your own inner mess. Add to that the promise that a heartfelt confession will be met with the pronouncement of genuine pardon, then it makes it just a little easier to say an abject apology to someone else when you need to, not evading the truth, not excusing yourself, just saying you messed up and got it wrong, because you know what’s coming afterwards – forgiveness.  

The dynamic of confession, forgiveness and the possibility of moral change doesn’t take away the need for shrewd judgement of character, but its loss arguably makes it much harder for us to say we are sorry, and are truly repentant.  

Politicians, pundits and other public figures may find it hard to say sorry. And we are perhaps right to expect them to do so. But unless we learn how to forgive, then we will reap a harsh society where ‘sorry’ is not just the hardest, but the rarest word.  

Interview
Belief
Creed
Leading
S&U interviews
9 min read

The quantum of leadership: how to flourish in science

Resolving the big questions - a conversation with Andrew Briggs, quantum technology pioneer.
A professor stands next to experimental equipment.
Andrew Briggs beside quantum research equipment.

Professor Andrew Briggs has been at the forefront of quantum technology for decades, pioneering the use of AI and machine learning in quantum computing. Two technologies that will shape our world. 

Andrew has been a leader in a demanding and cutting-edge academic field. In this interview the Oxford-based academic shares his insights on how to lead scientific endeavours and flourish in life. 

Pawel Puczkarski: We meet on Northmoor Road, which, more than any other street, embodies the spirit of Oxford. 

Michał Łuczewski: I sense here the presence of all souls. 

Andew Briggs: Indeed! The Tolkien family first lived at number 22 before moving next door to number 20. Just opposite, in the garden shed of number 27, is where Sir Martin Wood built the first magnets for what was to become Oxford Instruments. Another neighbour was Sir Roger Bannister, the first man to run a mile in under four minutes. 

MŁ: High culture, big business, top sports. What about science? 

AB: Just across the street, Sir Rudolf Peierls spent his final years. He transformed our understanding of nearly every application of quantum theory, including materials science and nuclear energy. Nearby, Erwin Schrödinger was living at number 12 when he received the news that he had won the Nobel Prize; he later moved to number 24. It was also here that he conceived his famous Schrödinger’s cat thought experiment, which illustrated the fundamental insight of quantum physics—that quantum objects can exist in two states at once. The inspiration for the fictitious cat—both dead and alive—was quite alive. Schrödinger’s own cat was allegedly called Milton 

MŁ: What is your main driver in your manifold leadership roles? 

AB: The desire to contribute. And pure curiosity. I am absolutely fascinated by big questions. 

PP: What’s the biggest question that remains for you unanswered? 

AB:  I suppose it might be, “How can I be more loving?”  

MŁ: That’s a big question, how about big answers? 

AB: One thing I’ve learned over time is the ability to live with unresolved big questions while maintaining the curiosity to understand them better. Take quantum physics. Among scientists, there’s still no agreement on what exactly happens during the act of measuring a quantum system. And measurement is the most basic thing we do in experimental science. So, are we being intellectually irresponsible? Now take prayer. I don’t think there’s consensus among people who pray about what exactly happens when they do. I certainly don’t yet have a fully satisfactory answer. But I long for better understanding. Quantum technologies have too much potential to walk away from the mystery. Likewise, prayer is too important to abandon simply because I don’t fully comprehend it. 

MŁ: What is your own understanding of prayer, then? 

AB: Prayer is about developing a relationship with God, just as conversation is part of building relationships with people. Of course, relationships involve more than conversation. But if you never talk to someone, you’re probably missing out on something. There are many ways to engage God. It is our love for God and our experience of His love. Being kind to people is part of our love relationship with God. 

MŁ: How come such a hard-nosed scientist like you speaks about God so openly? 

PP: It brings to mind a story that stretches across more than a century. In 1874, physicist James Clerk Maxwell founded the Cavendish Laboratory in Cambridge. Carved on its entrance doors, he placed a passage from Psalm 111 in Latin. 

AB: As the first Cavendish Professor, Maxwell personally oversaw every aspect of the lab's creation. He was a man of deep Christian faith.  

PP: Fast forward to 1973—you, as a young research student, proposed to the departmental committee carving the same quote in English above the entrance to the new Cavendish Laboratory: 'The works of the Lord are great, sought out of all them that have pleasure therein'

AB: To the Head of Department’s surprise, the committee not only did not reject my audacious idea, but they enthusiastically supported it.  

MŁ: Another half-century passed… 

AB: And that quote still serves as a motto for the next generation—it suggests that those inside the laboratory are discovering how God makes the world work, and that this pursuit is deeply joyful. Science is a God-given resource for faith and for the work of the Church. If the Church is here to serve the world, it must engage with the world as it is. For example, during the pandemic, scientific knowledge was essential in caring for people at risk. Conversely, faith offers wisdom and a voice in public discourse. 

MŁ: What does leadership personally mean for you? 

AB: Leadership, whatever its tools or styles, is ultimately about choosing what values to lead with. You can exercise leadership in many areas. Each of us does it in our own way, within our sphere of influence, using our unique talents. I'm distinguishing between the tools of leadership—whether oratory, intellect, money, or whatever—and the deeper question of which direction you want to lead. The real question is: What kind of leadership will you exercise? 

MŁ: Is that where my responsibility lies? 

AB: Yes, and to implement that responsibility using whatever talents and opportunities we have. If you're a professor at Oxford, you have to excel in your field. But Oxford is full of opportunities beyond academia, and I feel both a responsibility and a pleasure in engaging with the wider implications of my work. 

PP: You were deeply involved in the rapid development of quantum technologies and quantum information processing, within the evolving landscape of Oxford itself. We're no longer solely a research university. There's been a growing emphasis on scientific entrepreneurship and spinning out companies. 

AB: You're absolutely right–it's been a significant cultural shift at the university. In 2021, in my lab we realized that many people wanted to use our techniques, but we had reached the limit of our capacity to help others from our own resources. As academics, we love collaborating and helping, but we hadn’t even begun to meet the commercial need. So, we worked with Said Business School to conduct market research, which confirmed there was a viable market. That’s when we spun out the company, QuantrolOx. 

MŁ: In his recent book From Strength to Strength, Arthur Brooks argues that our careers will end much sooner than we expect and asks how we should prepare for that. It seems you’ve figured that out. You seem to go from strength to strength

AB: Arthur is a valued friend. He spoke at the U.S. launch of the Human Flourishing book in Harvard. And was kind enough to host the U.S. launch of Penultimate Curiosity, the book I co-authored with the eminent artist, Roger Wagner.  

PP: I see his painting behind us. 

AB: Yes, Roger used to have his studio in this house. As you might have noticed, Arthur has been lately placing more and more emphasis on the role of faith for human happiness. 

MŁ: Through his works, Brooks has been undergoing a kind of spiritual conversion. He makes it clear now that the goal of life is happiness and human flourishing, which starts with meaningful work, friends, family and most importantly - faith. For him personally means renewing his Catholic faith daily, moment by moment

AB: And he’s been speaking about that in a way that is completely genuine and comes from the heart. 

MŁ: I think there’s a similar kind of scholarly conversion in your life, where Christian renewal meets the Greek ideal of kalokagathia—the unity of the transcendentals, also reflected in your books. Penultimate Curiosity explores beauty. It Keeps Me Seeking explores truth. Citizenship in a Networked Age explores justice. And beauty, truth, and justice find their unity in your last book: Human Flourishing. How do you see your life? 

AB: I want to keep contributing for as long as I have the energy and the wherewithal. But life is nonlinear and stochastic. 

MŁ: Professor, pray elaborate! 

AB: We make choices and we are subject to events each of which could have been otherwise, and the consequences are often out of all proportion to the causal factors. Randomness is fundamental in quantum theory where the uncertainty is very mathematically rigorously described. I sometimes wonder if today’s rising generation struggles with stress because they expect too much control over their own destiny. 

MŁ: No doubt. 

AB: And that’s where Providence comes in. What traditional spiritual English calls Providence—from the same root as to provide—is, I believe, essential to making sense of a world that is both stochastic and nonlinear. This confidence in Providence, in the idea that we can navigate a world that is chaotic and still thrive, is profoundly important. If you look at the Gospels, when Jesus called people to follow him, they took a risk. They could have been wrong, following someone who was a spoof, but they made a decision—and it turned out to be a good one. And I think it's true of deciding to follow Jesus Christ. Could I be wrong? I suppose so. I don't think I am, but I could be. I don’t have certainty, but I choose. 
 
MŁ: And how do you know it? 

AB: Think of flying. You prepare as much as you can, but unexpected situations always arise. Air traffic control sometimes tells you what to do, but mostly, they ask what your intention is. You can’t hesitate when you're flying a plane. You can't just say, well, I'm not going to decide. That's not an option. You try to make them safe choices. You try to make them wise choices. But you have to make choices. Same with life. Thinking is good. But thought must lead to action. Some say I live my life by my transferable flying skills! 

MŁ: And your final destination? 

AB: Heaven, I hope. I believe this life isn’t all there is. I believe in a future with Trinity—Father, Son, and Holy Spirit—free from pain and suffering. The risk is to focus too much on going to heaven. I think the emphasis should actually be on the other direction: heaven coming to us. 'Thy Kingdom come!' That gives dignity to this world. 

MŁ: This conversation was a foretaste of a heavenly banquet! 

AB: More like Spanish tapas—small plates, not a grand feast. 

PP: A series of little courses? 

AB: Exactly. And when you write this up, make it look like there was a plan. 

MŁ: In your nonlinear, stochastic life, we’ve already found a hidden pattern. A kind of Da Vinci Code of Andrew Briggs. 

AB: And the code is…? 

PP: Have you ever thought about combining your book titles into a life motto? Imagine it inscribed over your Northmoor Road house: Penultimate Curiosity… Keeps Me Seeking… Human Flourishing

AB: Perfect! I love it. That’s my code. 

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