Explainer
Confession
Creed
6 min read

Sorry seems to be the hardest word

We all find ways of not simply saying sorry. Not just former prime ministers. Graham Tomlin unpacks why it’s getting harder to say sorry in our culture.

Graham is the Director of the Centre for Cultural Witness and a former Bishop of Kensington.

A politican stands holding a bible, in front of a committee room table. Behind him an audience waits expectantly
Boris Johnson prepares to give evidence to the House of Commons Privileges Committee.

Why is it so hard to say you’re sorry? Over recent weeks we have watched the story unfold of Boris Johnson and the Downing Street parties, his disdain towards the Privileges Committee report suggesting he misled parliament, and his resignation as an MP, insisting he was the victim of a witch-hunt rather than saying he had made a mistake and owning up.

And it’s not just Conservative Prime Ministers. Tony Blair has never quite come clean to say it was a mistake to lead the UK into war against Saddam Hussain on the basis of faulty intelligence on weapons of mass destruction.

Church leaders don’t escape either. Too often in the past, abusers have been shielded and moved on, and when the avoidance is revealed, ways have been found to avoid simply saying sorry. And then we all know the kind of apology that goes “I’m sorry you feel that way” which of course is not an apology at all. 

Saying sorry has always been difficult, but our culture seems to make it even harder. We may not conduct literal witch hunts any more, but we do metaphorical ones.

Confession is difficult. Try it sometime. Next time you make a mistake, resolve to come clean before your friends, your spouse, your partner, your team at work. Confess your sins. Not straightforward, is it? If you find it as hard as I do, then join the club.  

Saying sorry has always been difficult, but our culture seems to make it even harder. We may not conduct literal witch hunts any more, but we do metaphorical ones. If you are found out to have said the wrong thing, admit you have changed your mind, or that you made a horrible mistake, you are likely to get accused of inconsistency, cancelled on social media, sacked from your job, vilified at the court of Twitter. It could mean losing your reputation, your job, your friends and, well, everything.  

A line of books have come out in recent times, pointing out that we live in one of the most censorious of cultures. Andrew Doyle wrote a book called The New Puritans, arguing that identity politics and the social justice movement has spawned a quasi-religious form of cultural revolution, driven by claims to moral purity and tolerating no dissent. Similarly, Noah Rothman wrote The Rise of the New Puritans, identifying progressivism as a movement whose primary goal is to limit happiness. 

They had a strong notion of divine grace which interrupts normal human processes, unlocks hard hearts and kindles new desires in twisted souls. 

Yet perhaps the problem is not so much that we have become too much like the post-reformation Puritans, but that we are fundamentally unlike them. Puritans were a group of Protestants who first emerged in the 16th century, who wanted to ensure that Reformation in England was carried out thoroughly, broadly according to the agenda of John Calvin in Geneva, and not (as they saw it), half-heartedly. The word ‘Puritan’ was in fact invented by the group’s enemies, accusing them of a joyless obsession with purity, an insistence on keeping rules, confessing sins and avoiding pleasures. As always, caricatures tell half, or less than half, of the truth. Of course there were censorious and frowning Puritans, but they also had a profound and ambitious notion of grace and goodness alongside a nuanced moral ecology that we have largely lost.  

The Puritans had a strong notion of the nexus of sin, confession, grace, forgiveness, absolution and the possibility of moral reformation. If your conscience tells you that you had done something wrong, you had best confess it sincerely to God (and possibly to other people as well), which would be followed by the promise of divine forgiveness, which in turn had the potential to bring about a deep change of heart and habit, so that the fault was not repeated again. They had a strong notion of divine grace which interrupts normal human processes, unlocks hard hearts and kindles new desires in twisted souls.    

Now we have lost most of this. If you confess a sin in public, you are very unlikely to receive absolution in the court of Twitter or public esteem. The passing of time may mean people forget what you did and enable some rehabilitation, but forgiveness? Never.  And if you think the likelihood of forgiveness is remote, what is the incentive for confession? You might as well brazen it out, pretend you’ve done nothing wrong, deny all charges, as the alternative is to see your career go down the tubes. 

Moreover, we don’t tend to believe moral change is possible. A leopard never changes his spots, we say with a knowing look. Ex-offenders find it hard to find jobs with a criminal record behind them, and disgraced politicians are unlikely to find a way back into public life.  

We are creatures capable of deep cruelty, malice and selfishness, but also that we are capable of kindness, grace and true humility - that spiritual and moral change is possible.

Now of course there are good reasons for our nervousness about this. Someone with a weakness for booze, sex or vulnerable children might never lose that tendency, and it’s often better to be cautious than to allow an abuser to abuse again. Yet at the same time, Christian moral theology has always held together in some tension a savvy awareness of the depth of human fallibility and self-deception, with a belief in the possibility of deep spiritual and moral change. Christian faith paradoxically holds at the same time the most pessimistic and the most optimistic view of human nature – that we are creatures capable of deep cruelty, malice and selfishness, but also that we are capable of kindness, grace and true humility - that spiritual and moral change is possible. It’s not always easy to spot the genuinely reformed character from the charlatan, but that is where wise discernment and character judgement comes in, holding the tension between naivete and cynicism.   

Back in the day when more people went to church, they at least once a week had an occasion where they were invited to reflect on their sins of the past week, to confess them and receive absolution. That pairing is perhaps the key to the whole thing, and why saying sorry is so hard in contemporary life – because we have not only lost the ability to say sorry, we have also lost the ability to forgive.  

Of course, it’s possible to go through the motions in church of saying you are sorry for your sins. It can be a means of ‘cheap grace’ as the German theologian Dietrich Bonhoeffer used to call it. But we are creatures of habit. Being forced to think back over the past week, the time you spoke to your kids in a harsh way, told a white lie to get out of trouble, or forgot to phone someone who needed help because you were just too busy, somehow alerts you to your own inner mess. Add to that the promise that a heartfelt confession will be met with the pronouncement of genuine pardon, then it makes it just a little easier to say an abject apology to someone else when you need to, not evading the truth, not excusing yourself, just saying you messed up and got it wrong, because you know what’s coming afterwards – forgiveness.  

The dynamic of confession, forgiveness and the possibility of moral change doesn’t take away the need for shrewd judgement of character, but its loss arguably makes it much harder for us to say we are sorry, and are truly repentant.  

Politicians, pundits and other public figures may find it hard to say sorry. And we are perhaps right to expect them to do so. But unless we learn how to forgive, then we will reap a harsh society where ‘sorry’ is not just the hardest, but the rarest word.  

Essay
Belief
Creed
Holidays/vacations
Mental Health
12 min read

Walking the Camino gave me blisters, good company, and these seven lessons

220 kilometres of questions

Jessica is a Formation Tutor at St Mellitus College, and completing a PhD in Pauline anthropology, 

A pilgrim with a red backpack heads off.
Shirley Roots, CC BY 2.0, via Wikimedia Commons.

It was Sunday night, and I was packing my bag. On Monday, I flew to Porto, Portugal, to begin walking a stretch of the Camino de Santiago. I had taken some extended leave from work to mark 10 years of working and wanted to take some time to reflect and hear from God. As I was packing, I was listening to a sermon online. The preacher suddenly said, “You don’t need to walk the Camino de Santiago to hear from God!” Ah. Good point. Nevertheless, it was all booked, so I set off to embark on this pilgrimage.  

The Camino de Santiago is a popular pilgrimage route, with a network of routes all leading to the Cathedral of Santiago de Compostela, the resting place of the apostle St James. On average, around 200,000 pilgrims complete The Way of St James each year, with 2024 closing in on half a million pilgrims. 

They say the Camino “calls” you, and for whatever reason, people respond by walking hundreds of kilometres. I set out on this pilgrimage with a backpack and some good walking shoes (or so I thought), hoping for some time out, beauty, and time and space to hear from God. What I didn’t anticipate was how the Camino would hold up a mirror to my inner life, revealing patterns and lessons I didn’t know I needed. 

The Camino was many things, but above all, it was a space. Space to be and reflect on the little lessons along the way. Here are the seven things that walking 220km of the Camino de Santiago taught me.  

It is ok for questions to be left unanswered 

There is a general thought on the Camino that most pilgrims come with a question. Something we are mulling over while walking, perhaps hoping for a resolution when the walk culminates in Santiago de Compostela. It is therefore not uncommon for one of the first things people ask you whilst walking to be “What question are you bringing to the Camino?” Which is a bold question from a stranger who doesn’t know my last name. Nevertheless, these kinds of questions are what bond you with others so quickly, as you share stories of what has led you to walk this path. There was a question I was carrying with me. One that was unanswered.  

In the evenings and quieter afternoons, I had space to read. I had a Kindle and was enjoying having multiple books at my disposal. I was re-reading Augustine’s Confessions. In Book 6, he writes about humanity's longing for our questions to be answered; he writes, “for it is better for them to find You (God) and the questions unanswered, than to find the answers without finding You.” I stopped still. There are many things in life for which we don’t have the answer, often related to pain, suffering, or injustice. A friend once reminded me of the story of Job in the Bible. A man who experiences deep pain and suffering. When Job confronts God and asks Him repeated questions about why he let this happen, God doesn’t answer any of his questions; instead, He questions Job. Job is left in awe of God and his character, proclaiming, “Surely I spoke of things I did not understand, things too wonderful for me to know.”  

There are questions we carry in life, but the words of Augustine and the story of Job reminded me that if we find God, our unanswered questions are safe in the arms of those strong enough to carry them. It was a helpful reminder that not all the questions we have need an answer. There is a possibility of being content with the unknown. 

We are better, together  

I wasn’t going into this walk to make friends. For me, it was a spiritual pilgrimage to hear from God and reflect on my life. I thought I would spend my days in silent contemplative prayer, blissfully gazing upon God’s creation and skipping from town to town. This all changed at the end of day two. About 50 kilometres into my walk, I developed some terrible blisters. My shoes (which fit perfectly before) had started to rub and gave me the worst blisters I have ever had. The Portuguese coast was hot, and I’d gone the wrong way, so I spent around five kilometres walking alone. I arrived at my Albergue that evening broken and in pain.  

After dinner, I was tending to my broken feet when a girl I had zig-zagged with on the walk came to chat. We’ll call her, Evie. I admitted I was finding this all really hard, and Evie shared the same, only her day had been lifted by walking with another pilgrim. She had also begun the day hobbling in pain along the path, but when she got chatting to another pilgrim, she was no longer focusing on her pain, but on the conversation with another.  

 The next morning, I set off, hobbling along the path, and questioned how I would be able to complete the day’s 28 kilometres. When I was behind, I heard someone shout “Jess!”. It was a girl I had shared a bunk with on the first night at the hostel, Jamie. She arrived like an angel the Lord had sent to help me get through today. There was no way I was going to make it on my own. We spent the day walking, talking, and getting coffee, passing the time until all of a sudden, we found ourselves in the next town. I’d done it! We’d done it.  

This taught me that my pain can often draw me inwards, and when our pain is all we see, the journey ahead feels impossible. However, turning outward and sharing with those around us takes our attention away from our own experience and allows us to see the other. Christians say we are all part of the “body of Christ”, as the apostle St Paul described us - called to “bear one another’s burdens”.  As it turned out, walking and journeying with others would be one of the biggest gifts of this Camino. Sharing and travelling with one another’s joy and pain made the way ahead seem so much more hopeful.  

It is important to address things when they are small 

I learned this the hard way—through a blister. Around the 20-kilometre mark on the first day of the walk, I began to feel that tell-tale “hot spot” on my little toe. What I should have done then and there was stop, remove my shoe, and treat it with a blister plaster. But instead, I pushed on for another 15 kilometres, determined to reach the hostel without delay. By the time I arrived, my toe had swollen to three times its usual size, and the damage was done. The situation got so bad that I had to buy new shoes halfway through the Camino, and gained another 10 blisters across both feet for good measure.  

Looking back, it was a minor issue that quickly escalated into a much bigger one because I ignored it. It’s a lesson that extends beyond foot care. Tiny irritations, unhelpful habits, or unresolved tensions can quietly build momentum until they begin to shape us in a negative way. It is an age-old human trait. Another book that accompanied me on this pilgrimage was the Bible. A text I had walked with my whole life.  In the Bible, these unhelpful habits are frequently referred to as “sin”. The building up of things in our life that do not make us fully alive. Walking, I reflected on the little habits I form or the thoughts I allow to take hold begin to form and shape me in ways I might not be aware of until it is too late. As I tended to my broken feet each evening, it was a reminder that it is helpful to pause and address things when they are still small, to pray and bring them before God. It makes for a much more enjoyable journey. 

It is never too late to turn around 

I did this walk alone, with the gracious support of my husband, who sadly couldn’t get the time off work. My husband and I enjoy hiking together, and when we do, he has the role of “map reader.” Without him here, I was now responsible for navigating my route each day and picking the right course. There was one morning when I set off early with no other pilgrims around. On this day, I intended to hug the coast, always keeping the sea on my left, as this walk was much flatter and shorter than an alternative route that took you inland across varying terrain. 

As my day started, I realised I was heading away from the sea and up and out of town. This wasn’t the route I’d planned. I paused to look at my map and realised I was following the wrong one. What do I do? I was 15 minutes in the wrong direction. In that moment, I remembered something my husband had once said on another hike when we went the wrong way: “It is never too late to turn around.” I did just that. Swallowed the loss of 15 minutes the wrong way to get back on course.  

In life, there are times when we think we have gone too far down the wrong path, that we are beyond the point of no return. But in God’s story of grace, it is never too late to turn around. No detour is final. We are always invited to course-correct, to reorient ourselves toward truth, peace, and purpose. Sometimes, the holiest thing we can do is stop, look honestly at where we are, and have the humility to turn back. Even a misstep can become part of the pilgrimage if it eventually leads us back home.  

Rest is not failure. 

I made a rookie mistake in planning this walk: I didn’t plan a rest day. “How hard can walking for 10 days be?” I thought to myself. Turns out, very. My feet were painful. My blisters had blisters. I couldn’t stand without winching in pain. But I wanted to finish. So, I need to rest. One day, I decided to surrender my trainers and take the train. I felt like a failure.  

One of the repeated instructions in the Bible given to God’s people to live well is to “keep the sabbath holy”. To set one day of rest aside each week, as we see God do in creation, and how he commands his people. In our high-paced Western society, taking time off to stop and disconnect can feel counter-cultural. Walter Brueggemann discusses how the sabbath is an act of resistance to our consumer-driven culture. In the constant rat race of Western culture, the Sabbath provides an opportunity to rest and be still amidst the chaos, restoring us to our true humanity.   

Taking this day of rest on the Camino helped me to lean into the rhythms of grace and rest that, as a Christian, I am called to participate in. For me, it was learning that rest here was not failure, but a necessary part of the journey. The most helpful thing I could do was pause, not push on.  

We crave rhythm, ritual and simplicity 

On a multi-day hike, you quickly settle into a rhythm. Wake up. Coffee. Walk. Coffee. Walk. Lunch. Walk. Coca-Cola. Check-in. Shower. Aperol Spritz. Read. Dinner. Pack your bag for tomorrow. Sleep. Repeat. The cadence of the days, though physically demanding, was strangely comforting. There was something profoundly grounding about knowing what came next, and being free from the decision fatigue that so often clutters everyday life. 

I carried only the simple things I needed on my back. Halfway through, I even threw away some of my makeup to save weight, and I didn’t miss it. Life stripped back to the essentials felt freeing. The Camino quietly reoriented me toward simplicity, not as deprivation, but as a kind of clarity. 

In this pared-back way of living, rituals emerged, ordinary acts repeated with intention. I am also aware of what a privilege this was, comparing my life of plenty back home to the simplicity of being on a trail. Simplicity isn’t a choice if it is the only option. Tying my shoes each morning, sipping coffee at sunrise, washing my socks in a hostel sink, these small things became anchors. Rituals have a way of transforming what is ordinary into something sacred. These small daily practices gave my life stability that we all long for. We all have things that are sacred to us–and I think deep down–we all long for what is sacred.  

Throughout Scripture, we see how God brings order out of chaos. The decision fatigue I face each day is a reminder of a great blessing, but also a deep distraction. The Camino reminded me that simplicity and ritual don’t shrink life–they give it shape. 

There is a spiritual longing in all of us  

There was one thing that shocked me most about doing this pilgrimage. The Camino de Santiago is one of the world’s oldest religious pilgrimages, culminating in a mass at the Cathedral in Santiago de Compostela. But whilst walking the Camino, I did not meet a single Christian. No one had a faith. Everyone I met was walking with those questions, or the adventure and the journey along the way. But no one with a deep faith or hope in God. 

As I walked, I listened to Lamorna Ash’s latest book, Don’t Forget We’re Here Forever: A New Generation’s Search for Religion. In it, she explores a generation’s turn to Christianity as she follows the lives and stories of those within and without faith. The stories of people who the church had hurt, those who carried brokenness and were longing for peace. Listening to this audiobook was often interrupted by the beautiful encounters I had with other pilgrims along the way.  

These conversations reminded me that, while not everyone has a faith, I believe there is a longing for something bigger than us, in all of us. Whether spoken or not, there was a hunger for transcendence, a desire to be part of a story with direction, with purpose. The rhythm and ritual of completing this pilgrimage was a sacred act, something that held deep meaning for everyone walking. The sense of adventure, journey or even telos (Greek for purpose or goal) that we were all walking towards in the end at the Cathedral of Santiago de Compostela, gave our days direction and purpose.  

As I walked the Camino, it was the highlight I didn’t expect. I came into this thinking I would want to be alone. Listening to scripture and praying all day, every day. However, in the end, the best parts were the stories and conversations I had with the people I met along the way.   

So, there it is: the seven things walking the Camino de Santiago taught me. It was, without a doubt, the most physically and emotionally demanding thing I have ever done. And yet, it taught me so much.  

We all carry questions. We all long for meaning. We all crave rhythm, connection, and the sacred in the midst of the ordinary. Although I returned with my mind still pondering questions left unanswered or new things that had come to the surface, I was reminded that life is found in the small steps we take and the people we take them with—echoes of the One who made us for relationship, for purpose, and pilgrimage. 

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