Article
Comment
Leading
Politics
War & peace
3 min read

This security lapse signals much more about character

Sharing inflammatory emojis with the bros doesn’t inspire trust.

Krish is a social entrepreneur partnering across civil society, faith communities, government and philanthropy. He founded The Sanctuary Foundation.

Screen grab of messages with text and emojis.
The Atlantic

I have - on more than one occasion - sent a sensitive message to the wrong person. It makes me cringe even to recall those mistakes, and so I have a certain amount of sympathy with senior US government leaders who, this week, have been caught out by private messages that got into the wrong hands.  

The messages at the heart of this scandal were sent on a Signal chat between National Security Adviser Michael Waltz, Secretary of Defence Pete Hegseth, Marco Rubio, Secretary of State, J.D. Vance the Vice President, and Tulsi Gabbard, Director of National Intelligence. What none of them had realised was that inadvertently included in the group was Jeffrey Goldberg, editor of The Atlantic.  

Needless to say, screenshots of the chat went viral. The problem, however, wasn’t just what was overheard, - which by itself amounts to a major security breach, - but about what that revealed about the participants – which, I believe, signals a much deeper problem: a breach of character. And there, my sympathy ends.  

The White House team was discussing the recent bombing campaign targeting Iran-backed Houthi rebels who have been disrupting navigation in the Red Sea and the Bab-al-Mandab strait. According to reports, the strikes left at least 53 people dead and injured almost 100 more. Some reports say that civilians and children were among the dead. But in the confines of the walls of power of Washington, these lives were written off in a crude series of emojis: a raised fist, the US flag and fire.  

Dehumanisation is a dangerous path. Once we stop seeing one another human beings with intrinsic value, dignity and worth our world becomes a far less safe place. It seems a dark day where people on one side of the planet can launch a drone attack on people on the other side and then brag about it on a messaging platform in emojis, like a bunch of mates celebrating a board game win.  

The messages on Signal were not just dismissive of those deemed to be enemies – but also of those they call friends. The comments highlight the disparaging way that members of the highest-ranking leaders in the US government view Europe, their faithful and long-term ally. “I fully share your loathing of European freeloading. It’s PATHETIC” writes Pete Hesgeth, US secretary of defence.   

As a European and British person, these are difficult words to read.  It seems our transatlantic relationship has descended into a transactional relationship. Viewing our historical partnership as some kind of profit / loss accountancy does not bode well for world peace. Anyone whose commitment to you is based solely on financial return is an unreliable ally, and that is why Hesgeth’s words are toxic for global security. 

Having recently divorced ourselves from Europe with Brexit, now it feels as though we are on the other end of annulment proceedings. The longstanding bonds between Europe and the US that once seemed unbreakable are now fragile, and the global landscape is shifting in ways that may leave us isolated at a time when cooperation and solidarity are more crucial than ever.  

It is difficult to hold those in power to account, as Jeffrey Goldberg of The Atlantic, knows only too well. It would perhaps have been easier for him to refrain from going public with the compromising information he found in his possession. However, when public servants are not who they seem, it is time for private individuals to speak up and demand better.    

We need to speak up in outrage not only about the security lapse, but about the character failings, not just about the breakdown in international relations, but in the breakdown in the ethical fabric of leadership. We must expose those who view human life as disposable, those who view friends as pawns in a financial game. We must hold those in power accountable for the values they uphold, or risk further erosion of the principles that underpin peace. Only by demanding higher standards from our leaders can we hope to restore the trust and integrity necessary for a more secure global community.  

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Article
Comment
Digital
Sustainability
5 min read

Big Tech is gaslighting us into waste

After being nudged to ditch yet another working device, I’ve had enough

Jean is a consultant working with financial and Christian organisations. She also writes and broadcasts.

A flat screen on a desk displays a colourful pattern.
BoliviaInteligente on Unsplash,

I wasn’t supposed to write this article. Actually, I was going to about a month ago. But I decided against it because I had a good experience with a Big Tech company, but today I changed mind. Let me start from the beginning.  

Back in 2018, I bought a Samsung flatscreen TV for a flat I was renting in Southfields, if you don’t know South London well, that’s basically Wimbledon. I had just moved back to London. I remember I was excited about it because I hadn’t bought a TV for any of the other places I had lived in. I remember doing all the research. I wanted a Samsung because I am not an Apple person. I couldn’t afford the latest Samsung flatscreen, so I got a mid-range one. It was just as good as I thought it was going to be. In fact, I was pleasantly surprised by the quality for the price I paid. 

When I moved back home during the pandemic, it became the kitchen TV and is still going strong. This Samsung TV is fantastic. The picture is crisp. If I am streaming a show in HD, it gets even better, noticeably better. Compared to the new, bigger TV, in the front room, it’s like night and day. Imagine my surprise when, some of the apps I regularly use on my good old kitchen TV stopped working. The TV works perfectly, but the apps no longer support my TV. In other words, Samsung and the app providers want me to buy a new TV when my TV is not broken. How can I throw away or upgrade a TV that isn’t broken? 

Now you might be thinking it’s not necessarily a deep concern to hold. But this has happened to me before. My tablet, yup, another Samsung product, works perfectly well. It does what I want it to do. I bought it in 2020. I have no need, reason or desire to upgrade or buy another tablet. I was absolutely fine. That is until earlier this year, when Samsung rolled out a software update. My phone was updated automatically. The user interface changed, security is better and Gemini, Google’s version of ChatGPT, has been integrated into my search engine. The update was so transformative, that I questioned why my tablet also hadn’t updated automatically. I kept refreshing the updates screen, hoping it would come through, but nothing happened. So, as any self-respecting millennial would, I googled it.  

What did I find? Samsung is no longer providing updates for my tablet. It is five years old, how does that even make sense? Again, I find myself with a working product, no scratches, no malfunctions, no problems whatsoever. A product I love but I am again being forced to eventually ‘throw it’ because Samsung have stopped providing software updates for it.  

In sharp contrast to Samsung's sudden obsolescence in my life, I was left delighted after, yet another tech fail instead led to a positive outcome. Last month, the screen on my Fitbit suddenly stopped working. My steps and sleep were still being captured and recorded in the app, I just couldn’t see anything, including tell the time.  As you would expect, I thought, ‘Here we go again, another Big Tech company forcing me to buy another product’. I had determined I wasn’t buying a new Fitbit. Instead, I decided I would contact Google. In the Fitbit app, you can get Google to call you back. So, I did and immediately, I found myself speaking to a lovely gentleman in San Francisco. Within five minutes, we concluded that there was a genuine fault. I sent my broken Fitbit off and two days later I received a refurbished replacement. After this experience, I felt okay again about Big Tech. I was in a good place, no need to write this article. Until today.  

This afternoon, as I opened Microsoft Word. There was an announcement. From 14th October 2025, Microsoft will no longer support Office 2019. I am actually shaking my head in disappointment as I type this. Why is this a big deal? When I bought my PC in 2020, I made a deliberate choice to buy the packaged version of Microsoft Office and make a one-off payment. I did not want to entertain or engage in Microsoft’s attempt to turn a packaged good product, Office, into a subscription product Microsoft 365, to extract more money from me in the long run. But here I am again, being forced to do away with a perfectly good, working product by another Big Tech company all in the name of profit.  

These things annoy me because I am being coerced into making choices that go against my value system. I would not describe myself as overtly climate conscious, but I am against waste. I do not subscribe to the idea of a culture that creates and fosters a society driven by consumerism at the behest of profit. Whilst Microsoft, isn’t asking me to throw away a physical product, its actions are causing me to think it is okay to do away with a perfectly decent product for no good reason. The only reason why Samsung and Microsoft are forcing me to change my working products, products that I am happy with is, so that they make more money. I am loyal to them. I have nowhere else to go. They provide a good service we have all encountered, the gradual, then sudden decline of our phone batteries around about the 18-month mark. Another example of unnecessary waste.  

It all feels a little disheartening. We can no longer take these brands’ values at face value. Excellence and quality no longer mean superiority and long lasting. Instead, they mean ‘excellent until we release a new version next year when you ought to buy again or else we will stop supporting you’. No wonder we are all slightly suspicious of Big Tech, we don’t believe they represent what they say represent. We no longer trust that their ‘yes means yes and their no means no’. 

Sadly, in politics the climate discussion has been reduced to a debate around the viability of achieving net-zero in x many years. But what would happen if we broadened out the conversation, and we looked a little bit deeper into the areas of genuine waste. Areas where our consumerist profit driven approach is forcing us to waste rather than steward the world’s limited resources. What would it look like if governments held corporations accountable for practices that force consumers to buy more than they need? Not to stifle innovation or growth but to stop waste. I don’t want to throw away my phone, tablet or TV but sadly Samsung is forcing me to. That just can’t be right. 

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