Article
Comment
Freedom
Trust
9 min read

Reviving post-liberal society

There’s a crisis of trust, anxiety, and relationship in post-liberal society. Graham Tomlin looks into what might revive it.

Graham is the Director of the Centre for Cultural Witness and a former Bishop of Kensington.

A loose rabble of a protest in the street is siluhetted against light and a shower of rain
A protest in Santiago, Chile.
Ignacio Amenábar on Unsplash.

Much has been made in recent times of the alleged demise of liberalism. From the heady heights of 1989, when Francis Fukuyama’s famous essay announced ‘The End of History’ and it seemed that liberal democracy was the only game in town, things don’t look so auspicious now. Back then, it seemed that of the three great twentieth-century political creeds, fascism had met its ugly end in the Second World War, communism had crumbled in the ruins of the Berlin Wall in 1989, and so western, free market, secular liberalism was the last one standing, the only realistic political and philosophical option for the future of the world.

Then a whole series of events challenged that narrative. The attack on the twin towers in 2001 announced that religion was not a spent force in the modern world but a powerful motivator outside the western European and American bubble, for better or worse. Throughout the twentieth century, Christianity had been quietly growing in Africa from just 9% of the continent’s population in 1900 to 48% a century later, and it continues to grow. The remarkable rise of Chinese Christianity after the devastation of the Cultural Revolution, the resurgence of Islam worldwide and the prediction that in coming decades, atheists, agnostics and others who do not affiliate with any religion will make up a declining share of the world’s total population, made the prediction of a secular future suddenly seem foolish. The financial crash of 2008 put paid to the hope of gradual economic growth in the trusted hands of the market, and then the rise of Trump, Bolsonaro, Erdogan and, of course, the political and social earthquake of Brexit placed a huge question mark over the assumption of a globalised, liberal order gradually taking over the world.

In the wake of these events, a growing number of voices started to call attention to the travails of liberalism. Patrick Deneen’s 2018 book Why Liberalism Failed argued that liberalism had failed to achieve its lofty goals:

“A political philosophy that was launched to foster greater equality, defend a pluralist tapestry of different cultures and beliefs, protect human dignity and, of course, expand human liberty, in practice generates titanic inequality, enforces uniformity and homogeneity, fosters material and spiritual degradation, and undermines freedom.”

The crisis in liberalism is a theme that runs through the worried pages of many political broadsheets or cultural commentaries. Is liberalism dying, or is just going through a period of sickness before recovering in new forms? Most people think it’s not on its last legs yet, and yet the crisis in liberalism have led us into a number of crises in modern life, many of which can be traced to the flaws which lie alongside the strengths of the liberal project.

A crisis in trust

First, we have a crisis of Trust. Liberalism presented itself as a rejection of the tyrannical and stifling control of social, religious and political convention. The controlling eye of Church, school, family and government was seen as oppressive, contravening the rights of the individual. Throwing off the yoke of such supposed authorities was essential to living an authentic life. John Stuart Mill, one of the great pioneers of liberalism, wrote of the ‘despotism of custom’. And while Mill’s rejection of starched Victorian conformity may be understandable, the result of the revolt he helped to unleash was to undermine trust in authority and government.

A society full of mutual suspicion cannot function well, and is not good for us.

Examples abound. A recent one was Baroness Casey’s recent report on the Metropolitan Police, that accused it of being institutionally racist, misogynistic and homophobic. Before that, the abuse of expenses trashed the reputation of MPs; the financial crash taught us bankers couldn’t be trusted; and the phone-tapping scandal bersmirched the reputation of journalists. In addition, a number of studies suggest that the length of tenure of CEO’s has decreased in recent years as they struggle to maintain legitimacy, while here in the UK, we have gone through Prime Ministers as quickly as football managers. The Church is no different – the many stories of child abuse, the betrayal of vulnerable adults, the prejudice against minorities have all eroded levels of trust in the clergy.  Whether you look at business leaders, bishops, local politicians, estate agents – levels of trust in sectors of our society that are crucial for the good functioning of social life are at a very low ebb.

It's hard to tell whether the crisis stems from our increasing scepticism that truth-claims are only ever power-plays, or because the rise of movements like #MeToo or Black Lives Matter have led to our leaders being held to a higher sense of accountability. Have standards in public life diminished? Have our leaders become less trustworthy? Are our institutions more systemically corrupted? Or is it that we now expect far more of our public figures than we used to and therefore constantly find them wanting? Whatever the answer, the overall result is catastrophic. Trust is essential for the good functioning of any human community. A society full of mutual suspicion cannot function well, and is not good for us. As Graham Greene once put it:

“it is impossible to go through life without trust; that is to be imprisoned in the worst cell of all: oneself.”

Liberalism's tendency to challenge past authorities may been justified. Taken to the extreme it has been, however, has bred a society in which it’s hard to put your faith in anyone.

A crisis of anxiety

As well as a crisis of trust, we have a crisis of anxiety. Economic liberalism valorized free markets, liberating individuals to benefit from the mutual exchange of goods and releasing human enterprise from the shackles of convention and control. Deregulation would liberate the human spirit of adventure to develop a future shaped by progress. Rather than accepting to live within the limits and rhythms of the natural world and the givenness of a broader cosmic order, the liberal instinct was to declare the freedom of the individual to self-create, to forge individual identities in the search for autonomy and self-realisation.

Yet today, Generation Z perceive climate change as the number one threat to their future. Climate Change Anxiety is an increasingly recognised syndrome, leading people to forego – out of despair - bringing children into such a damaging world, and fuelling high levels of mental health problems especially amongst young people. Add in a global pandemic, spread rapidly around the world by our fondness for limitless travel, that saw levels of anxiety rocket. We now have war within the borders of Europe, for the first time since 1945, with the added prospect of China being drawn into the war on the side of Russia. And as a result of this, and never quite learning the lessons of the 2008 financial crash, we have a cost of living crisis more severe than has been known for decades. The progress of the sophisticated algorithmic technology of social media fuel increases levels of anxiety and mental health problems for those addicted to clickbait or the desire for likes, and talk of an epidemic of mental health problems doesn’t seem an exaggeration.

A crisis of relationship

Third, we have a crisis of relationship. At liberalism’s core is the idea of the freedom of the individual from societal expectations and strictures. Michael Freeden, Professor of Political Theory of Nottingham University, summarised the heart of liberalism as “a rallying cry for individuals desiring space to be free from unjustifiable limitations." Theorists such as Ronald Dworkin argued that the individual is best placed to choose their own vision of the good (and therefore the state must remain neutral on such notion), leaving the playing field open to myriad definitions of what people ought to aspire to – almost as many as there are people.

If that is our central moral ideal – that the individual should be free from obligation or restriction from everyone else, should we be surprised that we end up more distant from each other?

The liberal ideal of individual freedom – that each person should be free of interference from their neighbour in their choice of the good life as long as they don’t harm others – is superficially attractive. Attractive, that is, until we realise that it gives us no good reason to care for one another, and in fact encourages us to think of our neighbours as potential infringements on our freedom to do as we choose. The result has been a slow erosion of the social bonds that tie us to each other. If that is our central moral ideal – that the individual should be free from obligation or restriction from everyone else, should we be surprised that we end up more distant from each other? Should we be surprised that we treat each other as enemies on social media? Or that we refuse to have contact with those of another political tribe? Or that we abandon those older ties, those social institutions that bound us to each other - family, parish, church, local voluntary societies?

Now, a crisis of trust, anxiety and relationships is, in fact, a crisis of Faith, Hope and Love.

This trio has a long history in Christian life and thinking ever since St Paul coined it in a letter to the fledgling church in Corinth in the first century, in words that echo in many a wedding service today: “Now these three remain: faith, hope and love. But the greatest of these is love.”

Christianity focusses attention on these three ‘theological virtues’ as they are known, and the Church, with all its flaws and failures, has continued to be a school in which they can be learnt, though a number of distinct practices.

Trust is built when people keep their promises.

First, faith. The creeds begin with the simple word ‘Credo’ – I believe. It’s the first thing you do as a Christian, to put your trust in something - or better, someone - who you cannot see, cannot prove, and yet you are invited to do exactly that – take the risk of faith. Trust is built when people keep their promises. The God that the writers of the Bible speak of describe him with exactly that idea: that he is faithful to his promises, like a marriage partner who does not give up on the other, no matter how wayward they might be. Being a Christian starts to teach you to trust God, in a way than might even lead to learning to trust people again. That doesn’t mean accepting deeply flawed and abusive institutions, but it does mean giving people the benefit of the doubt - the assumption of trust rather than mistrust – that tends to bring the best out of most people.

If our hope is in our political leaders to deliver radical solutions to combat mental wellbeing, it’s unsurprising Generation Z despairs.

Second hope. In politics false dawns are as predictable as taxes. If our hope is in our political leaders to deliver radical solutions to combat mental wellbeing, it’s unsurprising Generation Z despairs. Christian hope on the other hand, rests not on any human promise or expertise, not (thank God) on the superior qualities of bishops or popes, but on something entirely outside human capacity – the story of the Resurrection of Jesus, the conviction of a divine break-in to the order of the universe that has always had the capacity to bring a sense of hope in the darkest moments of an individual’s or a community’s life.

When I look into the eyes of my neighbour I see not a potential threat to my personal autonomy, but a person of infinite value.

Last, love. At the heart of the Christian faith is the conviction that each person (whatever his or her qualities, background or even character) is infinitely valuable because loved by the God who made them. The outworking of this idea in history is to make love, not suspicion or even tolerance the ideal bedrock of social life. This is the tie that binds. When I look into the eyes of my enemy I see my brother. When I look into the eyes of my neighbour I see not a potential threat to my personal autonomy, but a person of infinite value, whom I am bound to love as God does, however annoying, contrary or wrong their personality or political opinions.

These three qualities – faith, hope and love, are like muscles. The more you exercise them, the more they grow stronger. A life, or a society that chooses to root itself in Christian faith tends to grow in its capacity for faith, hope and love.

Article
Comment
Digital
Sustainability
5 min read

Big Tech is gaslighting us into waste

After being nudged to ditch yet another working device, I’ve had enough

Jean is a consultant working with financial and Christian organisations. She also writes and broadcasts.

A flat screen on a desk displays a colourful pattern.
BoliviaInteligente on Unsplash,

I wasn’t supposed to write this article. Actually, I was going to about a month ago. But I decided against it because I had a good experience with a Big Tech company, but today I changed mind. Let me start from the beginning.  

Back in 2018, I bought a Samsung flatscreen TV for a flat I was renting in Southfields, if you don’t know South London well, that’s basically Wimbledon. I had just moved back to London. I remember I was excited about it because I hadn’t bought a TV for any of the other places I had lived in. I remember doing all the research. I wanted a Samsung because I am not an Apple person. I couldn’t afford the latest Samsung flatscreen, so I got a mid-range one. It was just as good as I thought it was going to be. In fact, I was pleasantly surprised by the quality for the price I paid. 

When I moved back home during the pandemic, it became the kitchen TV and is still going strong. This Samsung TV is fantastic. The picture is crisp. If I am streaming a show in HD, it gets even better, noticeably better. Compared to the new, bigger TV, in the front room, it’s like night and day. Imagine my surprise when, some of the apps I regularly use on my good old kitchen TV stopped working. The TV works perfectly, but the apps no longer support my TV. In other words, Samsung and the app providers want me to buy a new TV when my TV is not broken. How can I throw away or upgrade a TV that isn’t broken? 

Now you might be thinking it’s not necessarily a deep concern to hold. But this has happened to me before. My tablet, yup, another Samsung product, works perfectly well. It does what I want it to do. I bought it in 2020. I have no need, reason or desire to upgrade or buy another tablet. I was absolutely fine. That is until earlier this year, when Samsung rolled out a software update. My phone was updated automatically. The user interface changed, security is better and Gemini, Google’s version of ChatGPT, has been integrated into my search engine. The update was so transformative, that I questioned why my tablet also hadn’t updated automatically. I kept refreshing the updates screen, hoping it would come through, but nothing happened. So, as any self-respecting millennial would, I googled it.  

What did I find? Samsung is no longer providing updates for my tablet. It is five years old, how does that even make sense? Again, I find myself with a working product, no scratches, no malfunctions, no problems whatsoever. A product I love but I am again being forced to eventually ‘throw it’ because Samsung have stopped providing software updates for it.  

In sharp contrast to Samsung's sudden obsolescence in my life, I was left delighted after, yet another tech fail instead led to a positive outcome. Last month, the screen on my Fitbit suddenly stopped working. My steps and sleep were still being captured and recorded in the app, I just couldn’t see anything, including tell the time.  As you would expect, I thought, ‘Here we go again, another Big Tech company forcing me to buy another product’. I had determined I wasn’t buying a new Fitbit. Instead, I decided I would contact Google. In the Fitbit app, you can get Google to call you back. So, I did and immediately, I found myself speaking to a lovely gentleman in San Francisco. Within five minutes, we concluded that there was a genuine fault. I sent my broken Fitbit off and two days later I received a refurbished replacement. After this experience, I felt okay again about Big Tech. I was in a good place, no need to write this article. Until today.  

This afternoon, as I opened Microsoft Word. There was an announcement. From 14th October 2025, Microsoft will no longer support Office 2019. I am actually shaking my head in disappointment as I type this. Why is this a big deal? When I bought my PC in 2020, I made a deliberate choice to buy the packaged version of Microsoft Office and make a one-off payment. I did not want to entertain or engage in Microsoft’s attempt to turn a packaged good product, Office, into a subscription product Microsoft 365, to extract more money from me in the long run. But here I am again, being forced to do away with a perfectly good, working product by another Big Tech company all in the name of profit.  

These things annoy me because I am being coerced into making choices that go against my value system. I would not describe myself as overtly climate conscious, but I am against waste. I do not subscribe to the idea of a culture that creates and fosters a society driven by consumerism at the behest of profit. Whilst Microsoft, isn’t asking me to throw away a physical product, its actions are causing me to think it is okay to do away with a perfectly decent product for no good reason. The only reason why Samsung and Microsoft are forcing me to change my working products, products that I am happy with is, so that they make more money. I am loyal to them. I have nowhere else to go. They provide a good service we have all encountered, the gradual, then sudden decline of our phone batteries around about the 18-month mark. Another example of unnecessary waste.  

It all feels a little disheartening. We can no longer take these brands’ values at face value. Excellence and quality no longer mean superiority and long lasting. Instead, they mean ‘excellent until we release a new version next year when you ought to buy again or else we will stop supporting you’. No wonder we are all slightly suspicious of Big Tech, we don’t believe they represent what they say represent. We no longer trust that their ‘yes means yes and their no means no’. 

Sadly, in politics the climate discussion has been reduced to a debate around the viability of achieving net-zero in x many years. But what would happen if we broadened out the conversation, and we looked a little bit deeper into the areas of genuine waste. Areas where our consumerist profit driven approach is forcing us to waste rather than steward the world’s limited resources. What would it look like if governments held corporations accountable for practices that force consumers to buy more than they need? Not to stifle innovation or growth but to stop waste. I don’t want to throw away my phone, tablet or TV but sadly Samsung is forcing me to. That just can’t be right. 

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