Article

AI - Artificial Intelligence

Creed

Morality

Spiritual formation

27 November 2023

6 min read

The moral machine: algorithms that give a window into the soul

In TikTok’s algorithm Graham Tomlin saw something that got him thinking. Could it lead to moral health rather than harm?

Graham Tomlin

Graham is the Director of the Centre for Cultural Witness and a former Bishop of Kensington.

A abstract grid of colourful cubes with arrows, crosses and cubes, viewed from above and at an angle

Champ Panupong Techawongthawon's illustration of artificial intelligence.

Google DeepMind on Unsplash.

A few years ago, I was thinking of buying a camera for my wife as a birthday present. I lazily browsed a couple of websites to check out the options. Then something odd started to happen. Somehow, my laptop seemed to think this was a good idea and sprang into action. Whenever I went onto Amazon, Ebay or any other website selling stuff, it kept pushing adverts for cameras at me. Canon or Nikon? Point and Shoot or DSLR? How did it know? Could it read my mind?

It was the first time I noticed the power of the algorithm.

A bit later on, thinking I ought to get up to speed with the regions of social media that I had little clue about, I opened up TikTok and started to swipe upwards (apparently that seemed to be the way to do it). This time I was determined not to like or unlike anything, follow anyone or be followed by anyone. Yet mysteriously, it still worked out what I liked and kept pushing short, addictive videos at me, enticing clips of football, mountains and music along with other random stuff mixed in. How did it know me so well?

It is as old as the hills. The algorithm simply takes the desires of your heart and amplifies them.

Of course, better informed people than me know how all this works. The algorithm figures out which accounts you follow, any comments you’ve posted, clips you’ve liked or shared, and in particular, videos you watched all the way to the end. So, if you linger over a video, it knows you like it. If you rush on quickly to the next one, it makes a mental note that you’re not so keen.

It all feels a little sinister, yet very clever. You often read dark theories of social media, and the way it is re-wiring our brains. Yet when you look a little closer, it is as old as the hills. The algorithm simply takes the desires of your heart and amplifies them. So, if you like or linger over certain videos expressing a particular cultural or political opinion it will send you more of the same. The result is we get confirmed in our own frameworks which never get challenged by others. It's part of why we are so polarised as societies these days. When you ask why ‘the other side’ cannot see the obvious truth that you see, the answer is that they literally don’t see it. They don't see it because the algorithm doesn't feed them the same things as it feeds you.

As a result, TikTok or Facebook is an alarming mirror into the soul – see what it sends you and it just may be that it tells you more about yourself than you would like to know.

Social media like TikTok, Facebook and Twitter (or X) learn to recognise what your heart really desires (not just what you say you do). They notice what you linger over, what catches your fancy and sends you more of the same. They are, apparently, studiously neutral on moral questions. They seem to have no moral designs on you to school or form your soul in particular ways, but are simply a reflection of your own longings. What TikTok, Facebook, Instagram and the others all do is to propel you further in the moral direction in which you are already headed. Which for most of us, is not a great idea.

Now of course there would be howls of protest if TikTok announced a moral code – that it was about to encourage virtue and discourage vice by deliberately sending us improving videos, material that the mysterious people who run it think is good for us. And that is not because we think virtue is bad and vice is good, but because we can’t decide on what virtues we want to encourage or what vices to stamp out. We draw a line at cruelty to children and extreme violence, but not much else. It is also because we hold as sacrosanct the freedom of the (adult) individual to choose his or her own way in life, as long as they don’t hurt anyone else.

Such sites are examplars and vehicles of expressive individualism – not just in the myriads of people who show off their dance moves, sing their songs or act out half-funny scenes on a golf course, but in that they confirm me in me my own wishes. They don’t tell me what to want. But they give me more of what I want. As a result, TikTok or Facebook is an alarming mirror into the soul – see what it sends you and it just may be that it tells you more about yourself than you would like to know.

It matters what we feed our souls with. It matters what stories we allow ourselves to be told.

Such sites appear to be morally neutral. They don’t seem to aim to educate or form you in any particular direction. Or at least they are supposed not to. But of course nothing is entirely neutral.

Funnily enough, it’s not how we bring up children, or educate ourselves. When we bring up a child, most of us have some kind of vague or not so vague moral code in mind. We reward kind and helpful behaviour, and we punish selfish and mean actions. We don’t tend to give more of the same to a child who has eaten the first half of the packet of biscuits, or encourage a brother to hit his sister yet again. We have a goal of some form of moral formation in mind.

Yet, despite our confusion over which virtues to encourage, we need some kind of moral guidance for our wandering and flawed hearts, linked to eyes that are tempted to feast on things that fascinate but are not good for us. Like a glutton who cannot stop eating, even if these sites don’t themselves push extreme violence, pornography, aggression, they offer enough of the soft version of these to draw you in. And it’s not hard to find sites that will take you deeper into the darkness. And those sites will already know the way you are thinking and desiring and are ready to pull you in deeper into the mire.

The problem is not so much with the algorithm. It is with us. Netflix’s documentary, ‘The Social Dilemma’ quotes an alarming statistic - that fake news spreads six times faster than the truth. The reason is not hard to find. We are fascinated by the sensational and alarming rather than something a little more ordinary yet which happens to be true. As one person in the documentary put it: “The internet has a bias towards false information. Because false information makes more money. The truth is boring.”

The moral philosopher Gilbert Meilaender wrote:

“Successful moral education requires a community which does not hesitate to inculcate virtue in the young, which does not settle for the discordant opinions of alternative visions of the good, which worries about what the stories of its poets teach.”

It matters what we feed our souls with. It matters what stories we allow ourselves to be told.

The purveyors of social media are not innocent in this as they do exploit our worst tendencies, but in the end they simply confirm us in our own moral confusion. Yet it does point up the problem in the liberal ideal of leaving ethical decisions entirely up to the individual, to give entirely free choice without any guidance, because with our crooked hearts, it will always end up feeding the darker sides of our characters without a corresponding pull in the other direction, something which Christians called divine Grace.

St Paul wrote to the small group of Christians in Philippi, surrounded by the highly sexualised and violent culture of the Roman empire: “whatever is true, whatever is honourable, whatever is just, whatever is pure, whatever is pleasing, whatever is commendable, if there is any excellence and if there is anything worthy of praise, think about these things.”

I’m not saying don’t watch TikTok. But here’s an idea. Why not try to make it into a morally forming version of what you want to be, not what you are? Exercise a bit of moral direction yourself. If you see a video which you know in your conscience is not good, or is spreading lies, swipe it away quickly. If you see something positive, dwell on it.

If you approach it this way, you might just be able to persuade the algorithm to shape you in good ways and not the bad. It could become a means of growing in goodness, but only if you want it to be.

Article

AI - Artificial Intelligence

Belief

Digital

28 August 2024

8 min read

When tech holds us captive, here’s how to find liberation

The last of a three-part series exploring the implications of technology.

James Lawrence

James is Canon Missioner at Blackburn Cathedral. He researches technology and theology at Oxford University.

A person wearing a heavy backpack of tech, connected by tangled cables to other technology behind him, walks towards a simpler space.

In my previous article, I outlined Heidegger’s suspicions about the technological age in which we live. We noticed that Heidegger saw a ‘way of being’ which lay underneath all the tech that fills our lives and that as members of a technological society, we have been shaped, or you could say ‘discipled’, to live in a certain way. This ‘way of being’, the essence of technology, is to see everything in the world primarily as a collection of tools and resources to be extracted as and when they are needed.

In contrast with the technology optimists that we looked at in the first article, Heidegger wants us to see that modern technology is not made up of neutral tools to be used for good or bad, nor is it simply a natural extension of human activity that we have been doing since the stone age. Modern technology has shaped a technological society and the members of that society, so that we position everything in the natural world (including ourselves and our neighbours) into resources to be mined.

So, if that is Heidegger’s diagnosis of modern technology – which he dubbed Gestell, what can we do about it? What is Heidegger’s solution to the problem that he identified? Is there a way to live free of the Gestell of modern technology? However, before we get to that question we first have to ask if it’s actually possible to do anything. Because, if Heidegger’s view of modern technology is correct and our thinking and being in the world have been so shaped by the essence of technology, we might be stuck within a way of thinking that has shaped us with no way to change.

A method or technique is simply a technology of self-transformation and therefore keeps us entrapped within the technological essence.

There are two reasons why we might not be able to fix the problem of technology that Heidegger has revealed to us.

Firstly, the problem of being trapped within a system that has formed our thinking: How could we think our way out of this technological age if we have already been shaped by that age’s way of being in the world? If the technological system is as totalising and has so powerfully shaped the minds of people within the society in the way that Heidegger suggests it would seem almost impossible to think beyond or around the system and therefore break out of it.

Secondly, there is the problem of using technological thinking to solve the problem of technological thinking. This second point is a natural extension of the first: within a technological society it will feel most natural to devise a series of techniques or methods that could be used to set people free from the technological age but, because they are techniques, they would do nothing more than reinforce the problems of technological thinking. Or to put it another way, we need a new way of thinking and being in the world that does not lead to just another method. A method or technique is simply a technology of self-transformation and therefore keeps us entrapped within the technological essence. Self-help books are the most obvious example of this. As Brian Brock says, “What must at all costs be avoided is trying to meet the problems raised by technological thinking using yet another technological or formalist decision-making method. The problem of technology lies in its addiction to methods of thinking and perceiving.”

Heidegger’s solution to the problem of Gestell is to invite members of a technological society to live open-handedly rather than grasping at the natural world.

Heidegger’s proposed solution to Gestell lies in another German word: Gelassenheit. If Gestell was about ‘positionality’, or ‘enframing’ then Gelassenheit refers to ‘releasement’, ‘tranquility’ or ‘letting things be for themselves’.

Heidegger develops the term Gelassenheit by inviting his readers to reject the desire that they find within themselves to force the natural world to conform to their needs. Secondly, and similarly, to invite the world around to present itself to the person rather than for the person. Heidegger’s solution to the problem of Gestell is to invite members of a technological society to live open-handedly rather than grasping at the natural world. The solution he offers is at the level of desire rather than activity. This is Heidegger’s only option given the diagnosis, if he were to offer a step-by-step solution to the problem of Gestell or a set of activities he would only be enframing the problem of enframing: one cannot use techniques to solve the problems of a technological age.

As Christopher Merwin says, “Heidegger’s account of releasement is neither a wholly active not, a wholly passive disposition… Heidegger is not a Neo-Luddite, and he does not think we can or should entirely abandon technology. Gelassenheit is not meant to overcome technology, but to place in check the tendency of technology to render everything into an object for use and production… Gelassenheit releases us from the danger of technology and opens us to alternative ways of relating to reality.”

Social media turns the human beings who use it into the content that it sells, we have become the resource that the machine is mining.

As a Christian and a priest in the Church of England, there is a lot about Heidegger’s analysis of our technological age that I find very compelling. I instinctively resonate with his existential description of the essence of modern technology as Gestell. When I observe my own habits, and when I listen to the stories of my parishioners, I see example after example of the technology in our lives training our sensibilities to treat the natural world as nothing more than a resource to be plundered for our needs and pleasures.

I think Heidegger’s concept of Gestell gives a real insight into why we are so far failing to curb our use of fossil fuels despite the near universal consensus that it would be a good and right thing to do. As a society, we have become conditioned to see nature as nothing more than a source of fuel to be harnessed. Our societal addiction to hydrocarbons begins with the assumption that oil is there for our use. It is only the Gestell mindset of a technological age which would make that assumption: oil isn’t there to be for itself but is instead positioned within the inventory as a useful and therefore valuable commodity to be harvested and deployed.

Beyond the natural resources of the creation within which we live, I see Heidegger’s analysis of Gestell at work in the attitudes of people to one another. It is becoming increasingly hard not to treat other human beings as nothing more than resources to be used or discarded depending on whether they fulfil their purpose or not. The ‘intention’ of the social media algorithm (obviously, this is an anthropomorphism: algorithms don’t have intentions) is to turn each of its users into content creators. We are encouraged to post, like, and share and we often fail to notice that the content we are ‘creating’ is ourselves. Social media turns the human beings who use it into the content that it sells, we have become the resource that the machine is mining. And while social media provides a stark example of human beings becoming little more than resources to be harvested, the effects of this technological mindset are not restricted to the virtual environment. When I fail to notice to person across the counter from me in the coffee shop, or the Uber driver, or the sales assistant, I am slipping into the Gestell mindset which characterises the problem of technology.

While I think Heidegger articulates the problem of technology more clearly and insightfully than almost anyone else in the modern era, I think his solution would benefit from deeper reflection on the Christian tradition.

Here we find a person through whom our minds can be transformed, who can set us free from the patterns of thinking of this world, who can reshape our desires.

Firstly, within the Christian tradition, there has long been the recognition of competing forces of discipleship. In the Christian worldview there is no neutral space of existence, our attitudes and desires are always being trained by one thing or another. In his letter to the church in Rome, Paul puts it like this: “Do not be conformed to this world, but be transformed by the renewing of your minds, so that you may discern what is the good and acceptable and perfect will of God.” Paul tells us that ‘the world’, or in our case ‘the essence of modern technology’, is constantly pulling our thinking into conformity with it. But Paul goes on to point us to something that Heidegger cannot, the voice from outside the system. In the face of a totalising and all-compassing technological society which en-fames everything as a resource waiting to be used, Heidegger’s encouragement is Gelassenheit, to, by force of will, release yourself and the world from the drive to Gestell. Heidegger has no other hope than the willpower of the individual to liberate themselves from the system because he has no other site of hope, nothing outside the system. Paul on the other hand points us to God. A source of transformation and life that is not conformed to the world and is not dependent on the world for existence but nevertheless, by an act of grace, has chosen to reveal himself within the world for the sake of the world. Here we find a person through whom our minds can be transformed, who can set us free from the patterns of thinking of this world, who can reshape our desires. This is the gift of prayer, a space to be and to allow God and the world to be. For many Christians, the experience of prayer is that through sheer inactivity and silence, they are (slowly, sometimes imperceptibly) transformed.

However, Heidegger alerted us to a significant difficulty in finding our way out of the technological mindset. Am I suggesting that we turn God into a method for transforming our minds so that we might escape the pitfalls of modern technological thinking? I hope not. While it is certainly possible to attempt to turn prayer into a technique for getting God to give you what you want, that is not what I’m suggesting here. I’m aiming instead of the sort of prayer that Mother Teresa famously described when she was once asked in an interview, "What do you say when you pray?" She replied, "Nothing, I just listen." The reporter then asked, "Well then, what does God say to you?" To which she answered: "Nothing much, He listens too."