Millions of Ukrainians on the move set off an aid revolution

Christian Aid’s Head of Humanitarian Policy Simone Di Vicenz argues the Ukraine war shows a change in approach is required to respond more effectively to global crises.

Simone Di Vicenz

Simone Di Vicenz is Christian Aid’s Head of Humanitarian Policy.

People help unload aid parcels from the side of a van, some wearing body armour.

In a recently liberated Ukrainian village, locals unload aid they helped choose.

Credit: Christian Aid.

In the first few months of the war, TV news showed the pictures we have come to expect of civilians caught up in conflict: rapid evacuations, temporary shelters and soup kitchens as millions left their homes for safety. Donations poured in from around the world to pay for this response.

Christian Aid was at the heart of this by channelling donations to our Ukraine partners such as Hungarian Interchurch Aid (HIA) and HEKS-EPER of the Swiss German church. Nothing was easy in those early frantic weeks but these long-established international charities already working in Ukraine had the contacts and legal permits to scale up their support for those on the move.

Months later, those donations are still helping and are paying for different kinds of help as the needs of displaced people evolve. Christian Aid has now made its own direct links to Ukrainian national charity organisations like the Alliance for Public Health (APH).

It’s an umbrella organisation supporting even smaller partners on the ground and through them Christian Aid has pioneered and applied a community-led way of working. It involves displaced people deciding for themselves their own priorities for the kind of support they need. In short, international charities must do more listening and less telling.

The advantages of this approach, known as survivor and community led response or “sclr” are remarkable. Instead of large impersonal and distant support, agencies are going down to the micro-level of organisation such as church groups, village councils and school parents.

To succeed, local people need to collaborate on what they want, how to do it and who to involve. It breeds community cohesion, empowerment, and self-help.

These small, community-level groups know much better their urban or rural needs. For example, Christian Aid small grants of a few hundred pounds, for APH and Heritage organisations in Odesa, bought playground equipment for a children’s centre and a generator to draw water from a well in a recently liberated village.

Instead of relying on big blobs of non-transparent funding sloshing around vulnerable to fraud and waste, small groups of individuals are much more accountable to each other. Although no system is perfect, locals will know if the cash has been spent because the playground equipment and generator are there or they’re not.

It’s not just about receiving aid. The process itself brings people together by repurposing existing civil society groups or supporting new ones where Ukrainians have joined up to help those who have left occupied regions.

To succeed, local people need to collaborate on what they want, how to do it and who to involve. It breeds community cohesion, empowerment, and self-help - especially among women having to operate without their partners. One microgrant provided by Christian Aid to a local kindergarten was used to pay skilled locals to build an internal staircase to a kindergarten bomb shelter.

The sclr concept has been evolving since it was first used after the Haiti earthquake but the scale of the war in Ukraine has supercharged its application because it can be replicated easily by Christian Aid’s network of faith and non-faith Ukrainian partners across the country. It’s also being enthusiastically adopted by Christian Aid’s bigger partners like HIA and HEKS. They too can see the advantages of moving beyond “traditional” humanitarian support.

Christian Aid believes this community-led approach is a message of hope for the future as Ukraine moves away from its post-Soviet past. It’s a model for a civil society after the war where local people are entrusted and empowered to decide their own futures. It’s also a model that we’d like to see more aid agencies copy in other global crises.

Who knows, that in an age of government and institutional distrust, it might even be an approach that could be adapted to revitalise grassroots democracy in the UK.

Find out more about Christian Aid's work on empowering locally-led action in Ukraine.

Column

Change

Character

Psychology

23 May 2024

4 min read

Look out for the outliers

Seeing the good qualities in others lifts them, benefits us, and makes the world better.

Roger Bretherton

Roger is a Clinical and Coaching Psychologist.

A office worker wearing headphones looks out of a hectic and loud office space around which people are moving

Nick Jones/Midjourney.ai

I was talking to someone the other day. She is a website developer and she’s just changed jobs. She is not a loud person, but anyone who meets her knows she is a person of quality, of depth and presence. She emanates a humble confidence. In her old job, she worked in a quiet, fairly sedate, office where she was given the space and the time to bring all her creativity to bear on whatever brief she was given. She was known and appreciated.

But her new job – the job she started last week – is a bit different. Her new colleagues are loud and outspoken. Silence is unknown in their office. They like to work to a soundtrack. The drum and bass keep thumping, and the banter never stops flowing. She’s finding it hard to fit in with her new team. And things weren’t made any easier when, after a few days, her new boss took her aside for a pep talk.

What was the problem? She was ‘too quiet’.

It hurt to hear that. It broke my heart to think that anyone could be so blind. How shortsighted do you have to be, to view the grace and peace someone carries as a problem to be solved? In a world of distressing noise and clamour, she is precisely the kind of person every office needs to temper the insanity.

I’m not worried about her. She’s bright and innovative. She’ll work it out. Either her new boss will see sense, or she’ll leave. And if she does, the queue of employers looking for someone just like her stretches round the block. She’ll be okay.

But it got me thinking about the kind of psychology I study. In my research, she would be called an outlier. One of those people in a team or a family who don’t quite fit in. Not because they are weird or awkward, but because they possess some positive quality the rest of the gang don’t have. They are the creative exuberant in a team who prefer doing things by the book. The hilarious joker in a pack who like to take things seriously. The conscientious worker trying to get on with the job in an office that would rather play now and work later. The kind one in a family of cutthroat competitors.

At the top of the list of reasons for wanting to leave work are the words: I am not appreciated.

The thing is we all have a unique contribution to make to the world, a one-off fingerprint of strengths and abilities never to be repeated in anyone else. In research these have been called Signature Strengths, the unique combination of positive qualities that make you you. And the weird thing is that we don’t have to try that hard to be them. If you are naturally kind, or wise, or grateful, or disciplined you won’t be able to stop yourself being that way. They come effortlessly to us. And if someone tries to stop us being the loving thoughtful faithful person we know ourselves to be, it is like losing a limb. If we find ourselves in a context where the most beautiful things about us are unwelcome – like my friend the website developer – it is like being rejected, right to the core.

But here’s the cool thing. If we can live by our Signature Strengths – if we can wake up each morning and ask the question, how can I use my unique positive qualities in a new way today? – it leads to remarkable improvements in wellbeing. Multiple studies have shown that those who live like this, thinking about how they can bring what is best in them to the opportunities and obstacles of each day, report increased happiness in living. Not only that, but they also show reduced anxiety, stress and depression. It turns out being good is good for us. Who knew.

That’s not the whole story though. To really be our best, we need other people to spot these strengths in us. If they don’t, we feel confined, unable to be ourselves in some way. When I ask people what it is like not to be able to bring their best qualities to the people around them, they come up with some pretty dark images. It is lonely, isolating, a desert, a fog, a prison, like being trapped in a cage. And when researchers ask people why they consider leaving their current job, their answers often reflect something like this. Work-life balance and salary are no doubt important, but often, at the top of the list of reasons for wanting to leave work are the words: I am not appreciated. Something good we wanted to give has not been received. We feel unseen.

So that’s why I say: look out for the outliers. Who is it in your family, your workplace, your neighbourhood, who goes underappreciated? Who do you know who has something good to give, but needs some help to give it? Because if we can learn to see those invisible beautiful qualities in the people around us, we not only give them the joy of being known, we also invite more light and flavour into the world. Life becomes a little less grey.

I just hope my friend’s new boss can learn this while he still has the chance. It is tough for her to feel so misunderstood, but it’s worse for him. She can move on, but he has to remain in an office deprived of the humble compassion she would have brought to it. It’s a question worth asking. What gift of beauty and goodness are we excluding from the world because we failed to see past the packaging?