Article
Creed
Football
Leading
Sport
6 min read

Even the best have their limits: Jürgen Klopp’s lessons for life

A famed football manager’s resignation tells us a lot about human nature.
A football manager stands on the touchline and stares hard, dressed in a black coat and hat.
Klopp faces the future.
Liverpool FC.

10.36am, Friday 26 January 2024. A video is posted by Liverpool Football Club. It’s an interview with Jürgen Klopp himself. They only do this if it’s something big. Maybe he’s going to extend his contract at the club? Maybe they’ve found a replacement hamstring for Mo Salah?! 

“I will leave the club at the end of the season.” It is an absolute gut punch, and the sentence hits me like a truck. A feeling of shock washes over me. I’m reminded of a video of a young lad in Liverpool in 1974 being told Bill Shankly has resigned. He is in complete denial and just flat-out unable to accept the truth of the matter. Fifty years later, at 10.36am on Friday 26th January 2024, I am that young lad. This can’t be real. He’s not really going. This is one of those AI-deepfake things. Jürgen’s not leaving. Is he? I knew this was coming, but I didn’t think it would be so soon. I’m not ready.  

My mind is chaos, and I am a mess of contradictions. My wife is out and the only other person in the house I can talk to is a cat who does not understand the gravity of the situation. All too quickly it becomes painfully clear that this is real. He is leaving. And soon

The seeming mundanity of Klopp’s decision to leave, and his reason for doing so, speaks to his own philosophical nature.

When I return to reality, more questions emerge. Why is he leaving? Is he okay? Has he been offered a better job? Has he been sacked?! “I’m running out of energy,” he says. Jürgen Klopp, manager of Liverpool Football Club, has the best job in the world, is outstandingly good at it and, at only 56, feels as though he doesn’t have the energy for it anymore. What a thought. Surely there has to be more to his leaving than this? It can’t be that simple. 

But no; it really is that simple. It’s something unheard of in modern football. Jürgen hasn’t been sacked for poor results; Liverpool are flying at the moment and, at the time of writing, could still win every competition they’re in. He hasn’t been offered another job somewhere else; he says he won’t manage anywhere else for at least a year. He just hasn’t got the energy to do this anymore. Despite what everyone at Liverpool wants – himself included – he feels it’s the right time to acknowledge that he has simply reached his limit. He can do no more. 

Jürgen shares many similarities with the pantheon of great Liverpool managers, of which he is now a part; the likes of Bill Shankly, Bob Paisley, Kenny Daglish, still sung about on the kop to this day. One characteristic, however, strikes me above all others.  All of Liverpool’s greatest managers have been deeply philosophical, both about football and about life itself. Klopp is no exception. The seeming mundanity of Klopp’s decision to leave, and his reason for doing so, speaks to his own philosophical nature. It also speaks to something seldom noted about human nature more generally: our finitude.  

There is goodness in finitude. Our creaturely limitations remind us that we are not God; our finitude reminds us that we come from infinitude. 

By finitude, I mean our inherent limitations are created beings. Put bluntly, one day, we will die. We are finite, not infinite. This finitude is an inalienable part of being human: to be human is to be limited rather than limitless. We encounter our finitude at all moments of our lives. In our need to sleep, rest, eat, drink, and so much more besides. Any moment at which we are not wholly self-sufficient (if we are ever wholly self-sufficient), when we rely on something beyond ourselves, we are faced with our own finitude. 

This finitude can certainly lead to difficult moments (like, for example, having to watch one of your footballing heroes suddenly announce he’s leaving your club). But despite this, there is goodness in finitude. Our creaturely limitations remind us that we are not God; our finitude reminds us that we come from infinitude. It reminds us that we need those around us and, in turn, that they need us. These are good things to be reminded of, that we always live in a complex web of dependence on one another, as we navigate our finitude together.  

Jürgen’s resignation is such a shock because it speaks directly to this often-unnamed aspect of our nature; this inter-dependence we all rely upon due to the limitations built into our human nature. He has simply recognised his finitude. It comes as such a shock, in part, because it is rare to see someone acknowledge their humanity and their limitations so plainly. Jürgen is running out of energy. Aren’t we all? 

It is also striking, as the UK endures the slow run up to what is likely to be an unedifying general election, that when faced with his own finitude, Jürgen has sought not to consolidate his own power and position, but freely to give it up. He could have had the run of the place for as long as he wanted. If he had asked for a life-time contract, few would have wanted to say no. This is part of what makes him such a compelling leader; his willingness to vacate positions of leadership when the time is right. Because it is this very vulnerability that makes him so authentically human. 

In the end, then, it is an act of love from Jürgen. Clearly the decision has weighed on him somewhat; he is clear that he doesn’t really want to go, but that he feels it’s the right thing to do. Faced with his own finitude, with the limitations of his own creatureliness as a human being, the most loving thing he can do for the club is to walk away, to admit his human fragility. There is something reminiscent here of the apostle Paul, who claimed he would boast in his weaknesses, because that was how Christ dwelled in him. “Whenever I am weak, then I am strong”. Jürgen, too, a devout Christian himself, has displayed immense strength in his weakness. I do not speak lightly when I say it is a deeply Christ-like decision on his part. 

To acknowledge our dependence on others, to acknowledge our inability always to be dependable; these things are acts of love born from recognition of our finitude. To love one another is not to pretend we can fix each other’s problems, nor is it to avoid being a burden on other people. In depending on others and being depended upon, we become more and more like that which God has called us to be: finite, limited creatures in need of those around us. Our limitations are an opportunity to display love, not a hindrance to it. 

In all this, Jürgen acknowledges his own finitude in a way that is rare to see and, clearly, difficult even for himself fully to come to terms with. Like Jürgen, we are all running out of energy. This need not be a cause for sadness; it merely points us towards the one from whom that energy comes and reminds us of our dependency on Him, and on those around us. Our finitude is a gift, releasing us from the burden of being all things to all people. I still wish Jürgen was staying, though. 

Explainer
Comment
Economics
Leading
Politics
Wisdom
5 min read

When someone makes a claim, ask yourself these questions

How stories, statistics, and studies exploit our biases.

Alex is a professor of finance, and an expert in the use and misuse of data and evidence.

A member of an audience makes a point while gesturing.
On the other hand...
Antenna on Unsplash.

“Check the facts.”  

“Examine the evidence.”  

“Correlation is not causation.”  

We’ve heard these phrases enough times that they should be in our DNA. If true, misinformation would never get out of the starting block. But countless examples abound of misinformation spreading like wildfire. 

This is because our internal, often subconscious, biases cause us to accept incorrect statements at face value. Nobel Laureate Daniel Kahneman refers to our rational, slow thought process – which has mastered the above three phrases – as System 2, and our impulsive, fast thought process – distorted by our biases – as System 1. In the cold light of day, we know that we shouldn’t take claims at face value, but when our System 1 is in overdrive, the red mist of anger clouds our vision. 

Confirmation bias 

One culprit is confirmation bias – the temptation to accept evidence uncritically if it confirms what we’d like to be true, and to reject a claim out of hand if it clashes with our worldview. Importantly, these biases can be subtle; they’re not limited to topics such as immigration or gun control where emotions run high. It’s widely claimed that breastfeeding increases child IQ, even though correlation is not causation because parental factors drive both. But, because many of us would trust natural breastmilk over the artificial formula of a giant corporation, we lap this claim up. 

Confirmation bias is hard to shake. In a study, three neuroscientists took students with liberal political views and hooked them up to a functional magnetic resonance imaging scanner. The researchers read out statements the participants previously said they agreed with, then gave contradictory evidence and measured the students’ brain activity. There was no effect when non-political claims were challenged, but countering political positions triggered their amygdala. That’s the same part of the brain that’s activated when a tiger attacks you, inducing a ‘fight-or-flight’ response. The amygdala drives our System 1, and drowns out the prefrontal cortex which operates our System 2. 

Confirmation bias looms large for issues where we have a pre-existing opinion. But for many topics, we have no prior view. If there’s nothing to confirm, there’s no confirmation bias, so we’d hope we can approach these issues with a clear head. 

Black-and-white thinking 

Unfortunately, another bias can kick in: black-and-white thinking. This bias means that we view the world in binary terms. Something is either always good or always bad, with no shades of grey. 

To pen a bestseller, Atkins didn’t need to be right. He just needed to be extreme. 

The bestselling weight-loss book in history, Dr Atkins’ New Diet Revolution, benefited from this bias. Before Atkins, people may not have had strong views on whether carbs were good or bad. But as long as they think it has to be one or the other, with no middle ground, they’ll latch onto a one-way recommendation. That’s what the Atkins diet did. It had one rule: Avoid all carbs. Not just refined sugar, not just simple carbs, but all carbs. You can decide whether to eat something by looking at the “Carbohydrate” line on the nutrition label, without worrying whether the carbs are complex or simple, natural or processed. This simple rule played into black-and-white thinking and made it easy to follow. 

To pen a bestseller, Atkins didn’t need to be right. He just needed to be extreme. 

Overcoming Our biases 

So, what do we do about it? The first step is to recognize our own biases. If a statement sparks our emotions and we’re raring to share or trash it, or if it’s extreme and gives a one-size-fit-all prescription, we need to proceed with caution. 

The second step is to ask questions, particularly if it’s a claim we’re eager to accept. One is to “consider the opposite”. If a study had reached the opposite conclusion, what holes would you poke in it? Then, ask yourself whether these concerns still apply even though it gives you the results you want. 

Take the plethora of studies claiming that sustainability improves company performance. What if a paper had found that sustainability worsens performance? Sustainability supporters would throw up a host of objections. First, how did the researchers actually measure sustainability? Was it a company’s sustainability claims rather than its actual delivery? Second, how large a sample did they analyse? If it was a handful of firms over just one year, the underperformance could be due to randomness; there’s not enough data to draw strong conclusions. Third, is it causation or just correlation? Perhaps high sustainability doesn’t cause low performance, but something else, such as heavy regulation, drives both. Now that you’ve opened your eyes to potential problems, ask yourselves if they plague the study you’re eager to trumpet. 

A second question is to “consider the authors”. Think about who wrote the study and what their incentives are to make the claim that they did. Many reports are produced by organizations whose goal is advocacy rather than scientific inquiry. Ask “would the authors have published the paper if it had found the opposite result?” — if not, they may have cherry-picked their data or methodology. 

In addition to bias, another key attribute is the authors’ expertise in conducting scientific research. Leading CEOs and investors have substantial experience, and there’s nobody more qualified to write an account of the companies they’ve run or the investments they’ve made. However, some move beyond telling war stories to proclaiming a universal set of rules for success – but without scientific research we don’t know whether these principles work in general. A simple question is “If the same study was written by the same authors, with the same credentials, but found the opposite results, would you still believe it?” 

Today, anyone can make a claim, start a conspiracy theory or post a statistic. If people want it to be true it will go viral. But we have the tools to combat it. We know how to show discernment, ask questions and conduct due diligence if we don’t like a finding. The trick is to tame our biases and exercise the same scrutiny when we see something we’re raring to accept. 

 

This article is adapted from May Contain Lies: How Stories, Statistics, and Studies Exploit Our Biases – and What We Can Do About It
(Penguin Random House, 2024)
Reproduced by kind permission of the author.

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