Article
Digital
Work
4 min read

Back to the office! The suspect motives behind the bosses calling for it

Working From Home isn’t the end of the world.

George is a visiting fellow at the London School of Economics and an Anglican priest.

An office wall displays a huge motto reading 'punch today in the face'
Really?
Johnson Wang on Unsplash.

If we’d been working from home in 1980, I wouldn’t have met my wife (as she, of course, then wasn’t). The slow demise of the office romance may not exclusively be driven by WFH, when a clumsy or unwanted speculative pass will likely precipitate a visit from the HR police. But it’s sure harder (I’m told) to chat someone up over Zoom than a water-cooler. 

There are some things you just, well, have to be there for. And it’s not just a matter of curating the gene pool for the future of the human race, which is hardly the top priority for most employers. Much more immediate commercial demands are served by employees being bodily present at work. They can check colleagues’ body language, be mentored more spontaneously, gossip about work, read the room and go outside for a fag with a friend. None of that works on a laptop at the kitchen table. 

And yet these aren’t aspects of working life that are much, if ever, cited by opponents of WFH. Yup, for these bosses, it’s always about productivity, which allegedly slumps like the shoulders of a college-leaver told to re-write their CV, when staff work from home. So companies as diverse as Amazon, Boots and JP Morgan are demanding that their workers work five-day weeks at the office again.  

Except, two things: One, that productivity point isn’t true. Professor Nicholas Bloom, an economist at Stanford University, has demonstrated empirically that a hybrid working model of three days at the office, plus two at home, is every bit as productive as fully office-based work overall. And, two, bosses may be shocked to learn that it’s their job to manage productivity, which is just as measurable at home as in the office. But then you don’t get to shout as much. 

And there I think is the real point. Bosses might not be shouty, but their motives for office work are more than suspect. They may be obsessed with control. They need to see their staff working for them for proof of productivity. They want to sit in a big glass-walled office watching them. And, perhaps most of all, if staff aren’t in the office then what’s the point of being a boss? It might bring their own productivity management and role into sharper focus. 

People who are privileged to manage their own time, or lack of it, in an office really shouldn’t be in the business of lecturing people who are not.

Furthermore, it’s been a long time, if ever, since some of those with the loudest voices calling for a return to the office have ever worked an ordinary job themselves. Lord Rose, formerly CEO of Marks & Spencer and chairman of Asda, told BBC’s Panorama that home working was part of the UK economy’s “general decline” (not true – see above). 

And Sir Jacob Rees-Mogg, formerly business secretary (remind me, how did that go?), continues in opposition to fight the bad fight to get civil servants as well as the private sector permanently back at the office. Hilariously, he most recently did so in a video from the drawing room of his mansion in Somerset. Though, to be fair, having lost his seat at the last general election and seeing his investment company sliding down the pan, he’s not so much working from home as just... at home.   

The serious point is that people who are privileged to manage their own time, or lack of it, in an office really shouldn’t be in the business of lecturing people who are not. They really don’t know – or have forgotten - what it is to have your life demanded of you from 9am-6pm from Monday to Friday in a location that is less than comfortable to work in. Is that so complicated to take aboard? 

And there’s another very big thing here. To demand office slaves is to commoditise people, to make them chattels (and, if some of these bosses were honest with themselves, that’s what they want). Staff become just another asset, not unlike the freehold of the office building in which you put them and watch as they make you money every day. 

To put it bluntly, that is a sin. To treat human beings as tradeable commodities is to debase their dignity. And for those of faith, that dignity is vested in each unique one of them bearing the image of God. As a good Catholic, Rees-Mogg should be familiar with the doctrine of Imago Dei.     

So there’s a holy, as well as secular, work-ethic at play here. The worker is worthy of his/her wage. That scriptural phrase usually focuses on the material value of the wage. But it’s also worth registering that the worker is “worthy”. 

To treat staff like they have an inherent worth, rather than simply a productive asset, has a value way beyond the money they are paid. And the dividends on that investment will be immense. Respect them. Let them work from home. 

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Snippet
Culture
Digital
Education
2 min read

Shorter TED Talks are not the only way to learn

As education and entertainment blend, get ready for the unexpected.

Jamie is Vicar of St Michael's Chester Square, London.

A speaker stands beside a podium in front of a TED sign.
Elif Shafak.
TED.com

Are you going to make it to the end of this article? I'm aware, dear reader, that much of the responsibility for this is down to me. But spare a thought (or maybe an extra five seconds before returning to Instagram) for those wanting to communicate something of substance in today's abbreviated age. Take TED talks, for instance. 

The already bite-sized format has had another chunk gorged out of it. Elif Shafak, a Turkish-British novelist needed to trim her TED talks from 19 to 13 minutes. In the view of The Times' editorial,

'Packing the world’s knowledge into the time it takes to heat a pizza might seem ambitious. Sadly, it now appears to be beyond the patience of those thirsting for enlightenment.' 

It's worth us recognising that education and entertainment have blended in our consciousness ('E' in the TED acronym standing for 'entertainment'), with our era's pastime being consuming more information. And if we consider this, are our attention spans truly squeezed beyond the point of no return? I'm not so sure. We are also in the age of bloated films and slow-burn series. If we are invested in the entertainment we want, then we will cope. In fact, many theatres are doing away with intervals. The interval is a relatively modern invention. Susanna Butler writes that in Shakespeare's day not only did people have longer attention spans, but they could roam freely during the play. I suspect not many were distracted for long. For the information or entertainment provider, there's no excuse for being boring, or unnecessarily verbose. 

But if we free ourselves from being dependant on dopamine, and take the longue durée of our lives, we open ourselves to learning in a new way. That's not to say that we should give up an ever-present expectation for the next hit of knowledge. 

This is what it means when Christians are referred to as disciples: the word to describe an apprentice or student of their master. These disciples, to Rowan Williams,  

'take it for granted that there is always something about to break through from the Master, the Teacher, something about to burst through the ordinary and uncover a new light on the landscape.'  

This is the kind of expectation that doesn't front-load an Instagram reel with its best content in the first three seconds. It might be a quaint analogy, but as Williams writes, this has more in common with ornithologists. 

 'The experienced birdwatcher, sitting still, poised, alert, not tense or fussy, knows that this is the kind of place where something extraordinary suddenly bursts into view.' 

I'll keep this as short as I can. But any hope of discipline in attentiveness must be sparked by the sight of the one who has infinite attention for us. And all the time in - and out of - the world. 

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