Review
AI
Books
Culture
Education
Monsters
5 min read

Are we letting a monster or saviour into the classroom?

Examining Sal Khan’s confidence in artificial intelligence.

Krish is a social entrepreneur partnering across civil society, faith communities, government and philanthropy. He founded The Sanctuary Foundation.

A board of experts sit at a table against a conference backdrop.
Sal Khan, left, at an AI summit.
White House via Wikimedia Commons.

I've watched enough dystopian movies to know that there are lots of reasons to be nervous about the rise of the machines. Whether it’s the Terminator universe where the internet becomes sentient and creates autonomous robots to eradicate humanity, Neo battling an artificial intelligence that enslaves humans in The Matrix, or Will Smith fending off helper robots bent on taking over the planet in I, Robot, technological advances often fuel an array of nightmare scenarios. As if to make matters worse, science fiction has an uncanny knack for becoming science fact – I think of how shows like Star Trek accurately foretold mobile phones, wearable tech and virtual assistants. The line between imagined catastrophe and reality might be thinner than we might like to admit. 

Perhaps we shouldn’t be surprised then, that our creative industries are sending out dire warnings about the impact of the latest breakthrough technology - Artificial Intelligence (AI). Like Mary Shelley’s Frankenstein in the middle of the industrial revolution, and Godzilla in the dawn of the nuclear era, dystopian fiction is par for the course of scientific advancement. It all stems, I believe, from our deep human response to the unknown – the fear instinct. But I have recently come across a surprising new voice of reassurance in Sal Khan’s book Brave New Words: How AI Will Revolutionize Education (and Why That’s a Good Thing)

Khan’s book comes recommended by Bill Gates - a reliably voracious reader and one of the founding fathers of the global information technology revolution. But Khan also has his own excellent credentials. From tutoring his niece online using a simple online drawing programme called Yahoo Doodle, he began creating YouTube videos and soon amassed over 450 million views. This led to his creation of the now world-renowned Khan Academy which has revolutionised online education. By 2023, it had more than 155 million registered users, with students spending billions of hours of learning on the platform.  

Teachers are concerned that AI could undermine their expertise, much like satellite navigation diminished the skills of London Black Cab drivers. 

You may also like

It seems to me that AI has the potential to upend the Khan Academy business model, however Khan does not take the opportunity to discredit AI or even to highlight its dangers in a bid to reinforce the advantages of his existing products. Nor does he buy into the doom and fearmongering about the impact of digital technologies on young minds, as Jonathan Haidt does in his recent bestselling book Anxious Generation. Instead, he writes a hopeful and imaginative book on AI’s potential for further transforming education for good.  

Khan’s perspective comes amidst great fear in educational circles that generative AI will mean the end of education. Students can currently ask ChatGPT to generate an outline for them for an essay, suggest copy, check grammar and accuracy, offer improvements, translations, and factchecks, as well as write a conclusion, edit for wordcount, add footnote references and more. Indeed, entire books available for sale on Amazon have been allegedly written solely by AI. Teachers and lecturers are understandably concerned about the potential for plagiarism. If teachers are no longer able to discern what a student has written for themselves and what a computer has generated, the assessment process becomes meaningless. 

Teachers are concerned that AI could undermine their expertise, much like satellite navigation diminished the skills of London Black Cab drivers. After years of mastering 'The Knowledge'—an arduous and demanding process requiring exceptional memory and recall—this once-essential qualification was rendered almost obsolete. New drivers now need little more than a GPS and an Uber account to compete, a shift that highlights how quickly hard-earned skills can become irrelevant in the face of technological advances. Many teachers fear a similar fate as AI continues to encroach on their domain. 

While AI may not be the evil monster that will destroy us, neither is it the perfect saviour that will solve all society’s ills. 

Khan offers an important alternative view. He sees the possibility that AI could, for example, help coach students on essay writing. By reading work, marking it and suggesting improvements, AI could not only save the teacher valuable time but help students take their work to an even higher level.  

Khan offers a similar hopeful alternative to those who blame digital technology advances for the crisis in young person’s mental health. What if AI could help offer coping mechanisms, coaching and tailored advice that can help improve the mental health of students? His vision for the Khan academy virtual assistant ‘”Khanmigo” reminded me of BayMax from Disney’s Big Hero 6 – the large inflatable, huggable robot with a calm, compassionate and loyal personality, highly committed to every aspect of his user’s wellbeing.  

Amid voices that demonise AI, Khan’s is a useful antidote, however I wonder if he has gone too far. While AI may not be the evil monster that will destroy us, neither is it the perfect saviour that will solve all society’s ills. Understatement is not Khan’s strong point. Instead, sometimes he becomes so carried away in excitement that I feel his book begins to sound like an infomercial for his own, current and future products.  

I wish that Khan had taken a slightly different tack – no less inspiring about the potential of AI, but also recognising its limits. After all education is as much about transformation as it is about information. It should lead to character formation as much as skill acquisition. Emphasising these aspects of moral and perhaps even spiritual mentorship, we can see that education remains irreplaceably human.  

AI has huge potential to help and to hinder us in our educative responsibilities to the next generation– and so questions remain – not if AI will change our world, but how. We need to ask not just what benefits it could bring, but who it could benefit most usefully.  

Column
Creed
Monsters
5 min read

The short road from normality to evil

The Liverpool’s parade ramming reveals society’s watermark
Aerial view of a yellow-jacketed police forming a cordon within a crowd.
Aftermath of the Liverpool parade incident.
ITN.

Sometimes football is interrupted by real life, and you remember how trivial it ultimately is.  

On 26 May, the city of Liverpool was gearing up to do what it does best: celebrating. Specifically, celebrating the parade for Liverpool’s lifting of the Premier League trophy the day before. I’ve written before about the day it was confirmed that Liverpool would win the league. The joy, the relief, the tears; the community of it all. Cody Gakpo with his top off.  

Here the whole city would be involved, and many more besides who had travelled just to be there. Not even torrential rain can dampen scouse joie de vivre. The city alive in red, joined in adulation of its team as the Premier League Champions’ bus paraded across the city. What a day. 

And then, an interruption. Reports begin to emerge that someone had driven a car into people on the parade route. You fear the worst. And then it’s confirmed, and you fear even more.  

Suddenly the parade feels trivial; football feels trivial. You’re just waiting for news that everyone is okay. 109 people are injured and it’s a miracle that no-one is killed, although you imagine many more will live with the trauma of the day for years to come. 

The immediate and (quite literally) uninformed commentary and misinformation spread by many on the far right was as predictable as it was racist. The same people seemed genuinely disappointed when the perpetrator turned out to be, not an immigrant or an asylum seeker driven by ‘non-British’ values, but a 53-year-old white British man from the city. As ever, the far right demonstrating once again that the first reaction is very rarely the right reaction. 

We still don’t know the full details of what happened and why, but the man’s neighbours described him as “normal” and expressed their surprise at him being caught up in something like this.  

I was surprised by how surprised everyone was at this. 

The Christian Bible is full – full – of ‘normal’ people committing abnormally evil acts. David, Israel’s most beloved and highly praised king, rapes a woman called Bathsheba resulting in her getting pregnant. He then tries to convince the woman’s husband to sleep with her so people will think the baby is his. He doesn’t, so David has him killed. Israel’s most beloved and highly praised king. 

David may be one of the starkest examples from the Christian Bible, but he’s certainly not the only instance of a normal, or even seemingly ‘good’ person performing unspeakable acts of violence and evil. Time would fail me if I tried to recount them all here.  

People are fundamentally good. I will die on this hill. People are fundamentally good. But the road from normality to evil is shorter than we often care to admit. 

The Slovenian philosopher and professional eccentric Slavoj Žižek tells a joke in his helpful little book Violence. Workers are suspected of stealing from a factory and so have their wheelbarrows checked every day at their shift’s end. Only when it’s too late do the factory owners realise they’re stealing wheelbarrows.  

We have so many frameworks and watermarks for identifying what constitutes ‘violence’ in society. And yet Žižek’s point is that these frameworks and watermarks are themselves upheld by violence. There’s violence inherent in the system.  

This is one of the central points in Christopher Nolan’s The Dark Knight, too. In one memorable scene, the Joker is talking to Harvey Dent while strapped to a hospital bed. He says:  

“Nobody panics when things go ‘according to plan’, even if the plan is horrifying. If tomorrow I tell the press that a gangbanger will get shot or a truckload of soldiers will be blown up, no one panics, because it’s all ‘part of the plan.’ But when I say that one little old Mayor will die? Well then everyone loses their minds!” 

But the Joker’s point is that none of this is normal. Not really. 

This is the true crime of the world we live in today, that it has convinced us of the normality of evil while undermining the normality of loving one another. 

But they are all symptoms of the same sickness. The repulsion we feel towards the ‘normalcy’ of the driver at the Liverpool parade is the repulsion we ought to feel towards any act of violence, be it the violent persecution of immigrants and asylum seekers, the enforced annexation of sovereign territories, or the attempted genocide of unwanted people groups (to conjure up some obviously hypothetical situations …). 

To be surprised at the violence seen in Liverpool on 26 May at the hands of a ‘normal’ man is to miss the fact that society’s very norms and standards are, themselves, deeply violent. Fashion business built on modern slavery and child labour; banking corporations paying their bosses obscene bonus wrung from the pockets of people barely able to make ends meet; at least 354,000 people homeless in England alone by the end of 2024.  

All these things are acts of violence. All these things are normal. They are the norms and standards against which we look for violence in our world today. But they themselves are deeply violent evils. They are the violence inherent in the system. They are the workers’ wheelbarrows. They are the Joker’s truckload of soldiers.  

We live in a society that functions precisely because of deeply unjust and violent systems and structures. The violence is necessary for the functioning of the system. 

But while Liverpool’s Champions League parade demonstrates this, it also shows us the correct response to the normality of evil: love. 

In the aftermath of the incident, people took to social media to offer beds for the night, lifts home, food, drink. Anything and everything that anyone might need. And do you know what the most remarkable thing about this was? It was all so … normal.  

Of course this is what you do in situations like this. You love, and you care, and then you love, and then you care. What else is there to do? It’s the most normal things in the world. People are fundamentally good. I will die on this hill.  

And this is the true crime of the world we live in today, that it has convinced us of the normality of evil while undermining the normality of loving one another. In such a world, to love one another, to care deeply and meaningfully for those around, is nothing short of an act of resistance to the violent established order.  

Support Seen & Unseen

Since Spring 2023, our readers have enjoyed over 1,000 articles. All for free. 
This is made possible through the generosity of our amazing community of supporters.

If you enjoy Seen & Unseen, would you consider making a gift towards our work?
 
Do so by joining Behind The Seen. Alongside other benefits, you’ll receive an extra fortnightly email from me sharing my reading and reflections on the ideas that are shaping our times.

Graham Tomlin
Editor-in-Chief